Official UK procurement notice
Personal Safety Devices and Mobile app. - SNG 2026
Authority: Sovereign Network Group
What is being bought
Published requirement descriptionSNG is seeking to procure a Personal Safety Device (PSD) solution, combining physical devices and mobile application, that provides a more modern, scalable and consistent personal safety service for colleagues working in the community, customer-facing roles and higher-risk environments.
The Service Provider is expected to deliver a fully managed service that supports the effective operation of the PSD solution, the solution must include:
- provision of personal safety devices and mobile-based solutions suitable for a range of user needs and working environments
- an ongoing fully managed service for the entire duration of the contract
- a 24/7 Alarm Receiving Centre (ARC) service for alert handling and incident management
- a management platform to support user, device and operational oversight
- integration with SNG systems, including HR systems, to support automation of user and service processes
- logistics and lifecycle support for devices, including supply, replacement and ongoing availability
- optional provision of Body Worn Cameras as a future or additional capability
Any other technology non-related to handheld or app devices, that are not related to personal safety are out of scope.
- How the procedure runs: SNG is conducting a Competitive Flexible tender under the Procurement Act 2023 for the provision of Personal Safety Device (PSD), a solution combining physical devices & mobile application, and managed service that provides a more modern, scalable and consistent personal safety service for colleagues working in the community, customer-facing roles and higher-risk environments. The Competitive Flexible Procedure will be run in two (2 ) stages: Stage one (1) incorporates the Procurement Specific Questionnaire( PSQ) and the ITT ( Initial tender submission) and Stage two (2): Negotiation/Dialogue and Final Tender submission ( which remains optional). SNG reserves the right to withdraw the 2nd stage at a later date if the same is not required and award the contract on the basis of the Initial Tender Submissions without subsequent negotiation/dialogue. The Bidders should note that their Initial bid should be submitted to the best of their understanding of the project and as accurate as possible under the stage one (1). Only the mathematically capable bidders will be invited to Stage two(2) and the Final evaluation, whether from Initial Tenders or Final Tender submission, will identify the Most Advantageous Tender, with one supplier appointed subject to governance approval. The submission deadlines and all other details are contained within the tender documentation, all documents are being provided to the bidders at the initial tender publication stage, which will be made available shortly after publishing this notice on https://in-tendhost.co.uk/sovereign/aspx/Home.
CPV: Alarm systems · Alarm-monitoring services · IT services: consulting, software development, Internet and support · Industry specific software package · Safety equipment · Security software package · Software package and information systems · Surveillance and security systems and devices
The lotProcurement structure
single lot · value publishedWhat it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (3)
- Quality/ Technical: 75%
- Price: 20%
- Social Value: 5%
Published award criteria (3)
- Quality/ Technical: Please refer to the ITT documents for the full details
- Price: Please refer to the ITT documents for the full details
- Social Value: Please refer to the ITT documents for the full details
- Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 4 Feb 2026, 12:58 GMT
- Last source update
- 16 Jul 2026, 09:27 BST
- Award evaluation window
- Submission end – 17 Nov 2026
- Authority reference
PROC0690- FTS notice number
2026/S 000-067041- Latest notice
- Tender notice (UK4)
- Classification (CPV)
- Delivery area
- Not published
- Official registry OCID
ocds-h6vhtk-0646e5Find a Tender
- How it runs
SNG is conducting a Competitive Flexible tender under the Procurement Act 2023 for the provision of Personal Safety Device (PSD), a solution combining physical devices & mobile application, and managed service that provides a more modern, scalable and consistent personal safety service for colleagues working in the community, customer-facing roles and higher-risk environments.
The Competitive Flexible Procedure will be run in two (2 ) stages: Stage one (1) incorporates the Procurement Specific Questionnaire( PSQ) and the ITT ( Initial tender submission) and Stage two (2): Negotiation/Dialogue and Final Tender submission ( which remains optional). SNG reserves the right to withdraw the 2nd stage at a later date if the same is not required and award the contract on the basis of the Initial Tender Submissions without subsequent negotiation/dialogue. The Bidders should note that their Initial bid should be submitted to the best of their understanding of the project and as accurate as possible under the stage one (1).
Only the mathematically capable bidders will be invited to Stage two(2) and the Final evaluation, whether from Initial Tenders or Final Tender submission, will identify the Most Advantageous Tender, with one supplier appointed subject to governance approval.
The submission deadlines and all other details are contained within the tender documentation, all documents are being provided to the bidders at the initial tender publication stage, which will be made available shortly after publishing this notice on in-tendhost.co.uk/sovereign/aspx/Home ↗.
How it was run
Official notice- Submission deadline
- 10 Aug 2026, 11:00 BST
- Clarification deadline
- 27 Jul 2026, 11:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
All bidders must create an account with SNG's tender portal In-Tend - all documents must be submitted electronically to In-Tend in-tendhost.co.uk/sovereign/aspx/Home ↗
Timeline
4 Feb 2026 → 3 Dec 2026 · 8 dates- Planning notice published265 days ago4 Feb 2026, 12:58 GMT
- Market engagement251 days ago18 Feb 2026, 23:59 GMT
To engage with SNG for this pre-market information gathering exercise and access the high-level requirements & questionnaire, all interested suppliers will need to create an account with SNG’s tender portal Intend: in-tendhost.co.uk/sovereign/aspx/Home ↗
All responses to the questionnaire MUST be submitted electronically through Intend only.
- Next notice expected148 days ago1 Jun 2026, 23:59 BST
- Tender notice published104 days ago16 Jul 2026, 09:27 BST
- Clarification questions by93 days ago27 Jul 2026, 11:00 BST
- Submission deadline79 days ago10 Aug 2026, 11:00 BST
- Today28 Oct 2026
- Award decision expected byin 20 days17 Nov 2026, 23:59 GMT
- Contract startsin 35 days3 Dec 2026
Notice history
6 events · 2 releases on Find a Tender · since 4 Feb 2026- Preliminary market engagement notice published4 Feb 2026, 12:58 GMTUK2
- Tender notice published16 Jul 2026, 09:27 BSTUK4
- Published value updated to £1,075,00016 Jul 2026, 09:27 BSTwas £510,000
- Status changed to active16 Jul 2026, 09:27 BST
- Procurement method changed16 Jul 2026, 09:27 BST
- Deadline published: 10 Aug 2026, 11:00 BST16 Jul 2026, 09:27 BST
Contracting authority & participating public bodies
Official documents & specifications (3)
Official links; attachments are not copiedTender pack and attachments
- Bidding documents and specifications Associated tender documents
Notices published for this procedure
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender