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Published 16 Sept 2026, 16:45 BST

Official UK procurement notice

PR Agency Services · UK public procurement notice

Official notice

Authority: COUNTY DURHAM AND DARLINGTON NHS FOUNDATION TRUST (Central government)

ServicesCompetitive flexible procedureAbove thresholdSME suitableVCSE suitable
Final published estimate£1,200,000≈ £300k / year · 1 value update
Submissions closed 12 Oct 2026
Contract term 4 yrsends 31 Mar 2031 · up to 31 Mar 2035 with extensions · starts 1 Apr 2027

What is being bought

Published requirement description

Synchronicity Care Limited on behalf of Fresh and Balance are seeking a provider of PR Agency Services. Fresh and Balance is the North East's integrated programme for reducing tobacco and alcohol harm in the region. They are one single joint programme carrying out much of the public and partner facing work under the two separate, well recognised brands of Fresh and Balance.

Fresh and Balance remit is to reduce smoking rates and the harm caused by tobacco and alcohol amongst the local population and key audiences using a multi-strand approach based on best national and international evidence. This includes mass media campaigns, campaigning and advocacy, effective internal communications, and making voices heard on the national stage to politicians and decision makers.

A key element of their work and priority of local funders is the delivery of all year round news and social media reach/engagement to ensure issues and messages in the public eye all year round on the channels that people see, read and hear, providing a highly cost effective return on investment. This also involves working with a range of senior stakeholders for messengers and champions, building support for measures to reduce smoking and harmful drinking, motivating and triggering behaviour change, and engaging and motivating key partners to prioritise these agendas regionally and nationally.

Communications cover three main strands:

  • Behaviour change - highlighting the risks and signposting positive behaviour change around quitting smoking, reducing second hand smoke and reducing drinking - via campaigns, socials and two key websites FreshQuit.co.uk and ReduceMyRisk.tv.
  • Highlighting the harm - the cost of tobacco and alcohol across the region and nationally to motivate regional stakeholders and the public
  • Campaigning for change - a strong policy focus to call for more action nationally on tobacco and alcohol, increasing public and partner support for this. This also includes an increasing focus on building partnerships across the health system, local communities and community and voluntary sector.

Fresh and Balance are looking for a PR agency with the experience, skills and knowledge to develop communications across the increasing range of available media channels to secure content - both traditional and online.

Since we are a joint programme, this will be one contract serving both campaign brands, while still requiring the insight and experience in social marketing approaches to plan campaigns and approaches around both tobacco and alcohol.

The successful agency will be expected to provide PR support to support the programme from 1st April 2027 with the potential for contract extensions and subject to satisfactory performance and reviews and funding.

  • How the procedure runs: Synchronicity Care Limited is facilitating this Completive Flexible Procedure Opportunity on behalf of County Durham and Darlington NHS Foundation Trust. The contract is for the provision of PR Services for a duration of 48 months, subject to the right of the Authority (at its sole discretion) to exercise its right to extend the Contract by up to 2 x 24 months. The maximum length of the Contract is therefore 8 years subject to funding. The Contracting Authority will undertake a Competitive Flexible Procedure two stage process in accordance with (Section 20, Procurement Act 2023). The Contracting Authority reserve the right to shortlist a maximum of 4 suppliers at the Participation Stage (Stage 1), suppliers will be notified if they will be invited to the Tender Stage (Stage 2) which is estimated for 30th October 2026.

CPV: Public relations services

The lotProcurement structure

single lot · value published
Lot #1Renewal 4 yrsSMEVCSEPublished value£1,200,000
Contract period: 1 Apr 2027 – 31 Mar 2031 (4 yrs) · up to 31 Mar 2035 with extensionsValue: £1,200,000 exc. VAT · £1,440,000 inc. VAT
Delivery: North EastEligibility: SME eligibleVCSE eligible
Extensions: Please note the intitial contract duration and extensions is dependent on funding.Second stage: up to 4 candidates invited to tender
Pre-qualification & selection criteria (PQQ)1
  • Condition of participation

    The final weighted technical score obtained by each Supplier(s) will be ranked in respect of their evaluation score from highest to lowest. The Contracting Authority reserve the right to shortlist a maximum of 4 Supplier(s) at the Participation Stage (Stage 1) based upon the four highest ranking tenderer(s).

    Supplier(s) will be notified at the end of Participation Stage (Stage 1) if they will be invited to the Tender Stage (Stage 2).

    The Tender Stage (Stage 2) is estimated to be published on 30th October 2026, the tender critiera will be detailed at Stage 2 however the Trust expect it to be Quality 70% and Price 30%.

    shortlisting

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 100%
Published sub-criteria (3)
  • Service Delivery - Demonstrated Experience: 30%
  • Service Delivery - Relevant Contracts and Impact: 40%
  • Service Delivery - Demonstrated Supporting Partnerships: 30%
Published award criteria (3)
  • Service Delivery - Demonstrated Experience
  • Service Delivery - Relevant Contracts and Impact
  • Service Delivery - Demonstrated Supporting Partnerships
Conditions of participation1
  • Condition of participation

    The final weighted technical score obtained by each Supplier(s) will be ranked in respect of their evaluation score from highest to lowest. The Contracting Authority reserve the right to shortlist a maximum of 4 Supplier(s) at the Participation Stage (Stage 1) based upon the four highest ranking tenderer(s).

    Supplier(s) will be notified at the end of Participation Stage (Stage 1) if they will be invited to the Tender Stage (Stage 2).

    The Tender Stage (Stage 2) is estimated to be published on 30th October 2026, the tender critiera will be detailed at Stage 2 however the Trust expect it to be Quality 70% and Price 30%.

    shortlisting

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
16 Sept 2026, 16:45 BST
Last source update
18 Sept 2026, 08:58 BST
Award evaluation window
Submission end – 23 Oct 2026
Authority reference
C471281
FTS notice number
2026/S 000-087957
Latest notice
Tender notice (UK4)
Classification (CPV)
Public relations services
Delivery area
North East (UKC)
Official registry OCID
ocds-h6vhtk-0773de Find a Tender
How it runs

Synchronicity Care Limited is facilitating this Completive Flexible Procedure Opportunity on behalf of County Durham and Darlington NHS Foundation Trust.

The contract is for the provision of PR Services for a duration of 48 months, subject to the right of the Authority (at its sole discretion) to exercise its right to extend the Contract by up to 2 x 24 months. The maximum length of the Contract is therefore 8 years subject to funding.

The Contracting Authority will undertake a Competitive Flexible Procedure two stage process in accordance with (Section 20, Procurement Act 2023).

The Contracting Authority reserve the right to shortlist a maximum of 4 suppliers at the Participation Stage (Stage 1), suppliers will be notified if they will be invited to the Tender Stage (Stage 2) which is estimated for 30th October 2026.

How it was run

Official notice
Run through: Atamis Health Family Portal · Who buys & how to bid on Atamis
Electronic submission allowedLanguage: EN
Requests to participate (first stage)
12 Oct 2026, 12:00 BST
Submission deadline
12 Oct 2026, 12:00 BST
Clarification deadline
5 Oct 2026, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

16 Sept 2026 → 1 Apr 2027 · 6 dates
  1. Tender notice published40 days ago
    16 Sept 2026, 16:45 BST
  2. Latest notice published38 days ago
    18 Sept 2026, 08:58 BST
  3. Clarification questions by21 days ago
    5 Oct 2026, 12:00 BST
  4. Submission deadline14 days ago
    12 Oct 2026, 12:00 BST
  5. Award decision expected by3 days ago
    23 Oct 2026, 23:59 BST
  6. Today
    27 Oct 2026
  7. Contract startsin 155 days
    1 Apr 2027, 00:00 BST

Notice history

4 events · 3 releases on Find a Tender · since 16 Sept 2026
  1. Tender notice published
    16 Sept 2026, 16:45 BST
    UK4
  2. Tender notice published
    16 Sept 2026, 16:51 BST
    UK4
  3. Tender notice published
    18 Sept 2026, 08:58 BST
    UK4
  4. Published value updated to £1,200,000
    18 Sept 2026, 08:58 BST
    was £120,000,000

Contracting authority & participating public bodies

COUNTY DURHAM AND DARLINGTON NHS FOUNDATION TRUST

Contracting authorityPublic authority - central government GB-NHS: RXP · GB-PPON: PQLT-2871-PCJY Hollyhurst Road, Darlington, North East, DL3 6HXContact email

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender