Find a TenderAwarded
Published 21 Dec 2022, 08:52 GMT

Official UK procurement notice

Primary Care Workforce Intelligence System

Official notice

Authority: NHS Wales Shared Services Partnership (NHS & healthcare)

ServicesOpen procedureSME suitable
Awarded value£1,144,760published contract · exc. VAT
Submissions closed 23 Jan 2023awarded 31 Jul 2023
Awarded to Softcat Plc

What is being bought

Published requirement description

The Primary Care Workforce Intelligence System will bring together existing service requirements, operated by the NHS Wales Shared Service Partnership (NWSSP), into a single integrated solution to manage the provision of primary and community care workforce information, the Medical Performers List (MPL), Ophthalmic Performers List (OPL), Dental Performers List (DPL) and All Wales Pharmacy Database (AWPD) and Declarations of Interest.

The existing primary care workforce tool (Wales National Workforce and Reporting System) currently enables identification of registered professions and all multi-disciplinary roles employed or working in the primary and community care sector. The data demographics and reporting are essential enablers to strategic workforce planning and integration with key requirements of General Medical Practice Indemnity, Locum Hub Wales and performers list governance . It is currently made up of two modules, data entry and reporting.

The Medical Performers List (MPL), Ophthalmic Performers List (OPL), Dental Performers List (DPL) and All Wales Pharmacy Database (AWPD) record the eligibility of clinical professionals (performers) in Wales to provide NHS services in each of the disciplines named above. In addition, they record the details of the performers’ employer organisations (providers) i.e. those that hold contracts to provide NHS primary care services to Health Boards e.g. GP, dental and ophthalmic practices and community pharmacies. Applications for inclusion in the lists, maintenance of the lists and maintenance of contracted providers information is managed on behalf of Health Boards by NWSSP, Primary Care Services division (PCS). Legacy IT solutions currently underpin this process.

CPV: Software package and information systems · System, storage and content management software development services

The lotProcurement structure

single lot · no lot value published
Lot #1This procurement seeks the provision of a fully integrated replacement Primary Care…AwardedRenewal

This procurement seeks the provision of a fully integrated replacement Primary Care Workforce Intelligence System that offers a sustainable electronic platform driven by user self-service with integration of processes between applicants, performers, and health professionals in medical, dental, ophthalmic and community pharmacy practices the NHS Wales Shared Services Partnership and Health Boards. The solution will also:

  • Provide data integration links to other dependent services within NWSSP, Welsh Government and other external bodies.
  • Meet the provisions of the relevant legislation
  • Comply with the appropriate public sector digital solution standards.
  • Manage the process of on-boarding and accrediting primary care performers and contractors.
  • Manage the life-cycle of the Primary and Community Care workforce with an emphasis on self service.
  • Meet open architecture standards in order to interface with solutions that depend on primary and community care information.
  • Compatible with Microsoft Office 365.
  • Drive paperless or paper-light processes.
  • Monitor service delivery against SLA provisions.
  • Deliver flexible reporting functionality with an emphasis on user-configurable self-service reporting for stakeholders.
  • Cater for data migration from the existing system.
  • Meet defined availability, capacity and change criteria.
  • Meet defined incident management criteria.
  • Meet relevant IT Security and Information Governance standards.
  • Service availability to be 365 days per year, 24 hours per day.
  • A bi-lingual platform for Welsh and English to comply with the Welsh Language Act 1993. Additional information: This contract will cover the following organisations:

NHS Wales Shared Service Partnership on behalf of:

Aneurin Bevan University Health Board.

Betsi Cadwaladr University Health Board.

Cwm Taf Morgannwg University Health Board.

Cardiff & Vale University Health Board.

Hywel Dda University Health Board.

Powys Teaching Health Board Swansea Bay University Health Board.

Delivery: Wales
Extensions: Optional extension for a further 24 months · Optional extensions as described in II.2.11 below. Agreement will either be extended or a new procurement strategy developed.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 40%Price: 60%
Published sub-criteria (2)
  • Quality: 40%
  • Cost: 60%
Published award criteria (2)
  • Quality: 40
  • Cost: 60
What this means for your bid
  • Price carries 60 of 100 points: a 10% discount moves about 6 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
21 Dec 2022, 08:52 GMT
Last source update
14 Sept 2023, 15:37 BST
Award evaluation window
2 Feb 2023 – …
Authority reference
AW079
FTS notice number
2023/S 000-027234
Classification (CPV)
Software package and information systemsSystem, storage and content management software development services
Delivery area
Wales (UKL)
Official registry OCID
ocds-h6vhtk-039322 Find a Tender
Contract terms
Performance terms

As detailed in the tender documents

Publisher note: (WA Ref:134806)

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on Sell2Wales
Supplier login requiredLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Submission deadline
23 Jan 2023, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
90 days from the deadline
Bids opened
2 Feb 2023, 12:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

23 Jan 2023 → 14 Sept 2023 · 3 dates
  1. Submission deadline
    23 Jan 2023, 12:00 GMT
  2. Bids opened
    2 Feb 2023, 12:00 GMT
  3. Notice published
    14 Sept 2023, 15:37 BST

Notice history

1 event · 3 releases on Find a Tender
  1. Status changed to complete
    14 Sept 2023, 15:37 BST
Published amendments (1)

Contract Notice: 2022/S 000-036131 Award Criteria (Section II.2.5) - correction Award Criteria (II.2.5) - correction The published award criteria detailed in Section II.2.5 (Award Criteria) is incorrect and should read as follows:- Quality criterion: Quality / Weighting: 40 Cost criterion: Cost / Weighting: 60 Opportunity: Primary Care Workforce Intelligence System Notice reference: 2022/S 000-036…

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £1,144,7601 contract exc. VAT
Bids received 31 from SMEs
Contracts signed 1latest 31 Jul 2023
Awarded toValueDateStatus
Softcat Plc£1,144,760 †—Awarded

Contracts

  • Contract 027234-2023-AW079-1 · Softcat Plc

    Signed
    31 Jul 2023
    Value
    £1,144,760
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
3bids · 3 electronic · 3 from abroad1——

Contracting authority & participating public bodies

NHS Wales Shared Services Partnership

Contracting authorityNHS & healthcareBody governed by public lawHealth 4-5 Charnwood Court,, Heol Billingsley, Parc Nantgarw, Cardiff, UK, CF15 7QZContact name, email Published organisation website ↗

Dispute resolution & review bodies

  • High CourtReview body LondonContact phone

Bidders & participating suppliers

1 commercial party on the notice
  • Softcat PlcAwarded supplier Softcat, Fieldhouse Lane, Marlow, UK, SL71LW

Official documents & specifications (1)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria