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Find a TenderCancelled
Published 8 Oct 2021, 10:59 BST

Official UK procurement notice

Provision of Customer Loyalty Services

Official notice

Authority: FIRST RAIL HOLDINGS LIMITED (Public body)

4 lotsServicesNegotiated procedure with prior call for competition
Sectors: Business Services & Consultancy (79) Delivery: UK
Published estimate£8,000,000total for 4 lots
Submissions closed 13 Oct 2021
Lots 4see the lot list below

What is being bought4 lots · detail below

Published requirement description

Provision of Customer Loyalty services to First operators AWC, GWR, SWR and TPE

CPV: Customer-loyalty programme

Lots and requirements (4)Procurement structure

4 lots · all with a published value (£8,130,000 together)
Lot #1Provision of customer loyalty services for AWCCancelledRenewalPublished value£3,600,000

Provision of customer loyalty services for Avanti West Coast

Delivery: UK
Extensions: There will be an option to extend for a period of up to two years in totalVariant bids: not allowed
79342321 Customer-loyalty programme
Lot #2Provision of customer loyalty services for GWRCancelledRenewalPublished value£3,200,000

Provision of customer loyalty services for Great Western Railway

Delivery: UK
Extensions: There will be an option to extend for a period of up to two years in totalVariant bids: not allowed
79342321 Customer-loyalty programme
Lot #3Customer loyalty services - SWRCancelledRenewalPublished value£730,000

Provision of customer loyalty services for South Western Railway

Delivery: UK
Extensions: There will be an option to extend up to the period of 2 years in totalVariant bids: not allowed
79342321 Customer-loyalty programme
Lot #4Customer Loyalty - TPECancelledRenewalPublished value£600,000

provision of customer loyalty services for TransPennine Express

Delivery: UK
Extensions: There will be an option to extend for a period of up to 2 years in totalVariant bids: not allowed
79342321 Customer-loyalty programme

Procedure terms & legal framework

From the official record
Procedure method
Negotiated procedure with prior call for competition
Legal basis
CELEX · 32014L0025 Utilities Contracts Regulations 2016 (Directive 2014/25/EU)
Procurement category
Services
Notice status
Cancelled
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
8 Oct 2021, 10:59 BST
Last source update
25 Feb 2022, 17:40 GMT
FTS notice number
2022/S 000-005343
Classification (CPV)
Customer-loyalty programme
Delivery area
UK
Official registry OCID
ocds-h6vhtk-02e9ba Find a Tender

How it was run

Official notice
Run through: portal not identified
Language: EN
Submission deadline
13 Oct 2021, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Participation fee
document
Bid validity
180 days from the deadline
Detailed submission instructions & authority contactsFrom official release

redirect.transaxions.com/events/ost6U ↗

Timeline

13 Oct 2021 → 25 Feb 2022 · 3 dates
  1. Submission deadline
    13 Oct 2021, 12:00 BST
  2. Invitations to tender expected
    15 Oct 2021, 00:00 BST
  3. Notice published
    25 Feb 2022, 17:40 GMT

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to cancelled
    25 Feb 2022, 17:40 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 4

4 further award records carry no date or value.

Contracting authority & participating public bodies

FIRST RAIL HOLDINGS LIMITED

Contracting authorityPublic bodyRailway services 4th Floor Capital House,25 Chapel Street, LONDON, London, NW15DHContact name, email, phone Published organisation website ↗

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.