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Published 9 Aug 2022, 13:31 BST

Official UK procurement notice

Provision of Multi Occupancy Accessible Transport Services

Official notice

Authority: Transport for London (Public body)·Consortium: 4 public authorities

20 lotsServicesCompetitive procedure with negotiation
Published estimate£45,000,000total for 20 lots · 1 value update
Submissions closed 10 Mar 2023awarded 12 Jul 2023
Awarded to Ealing Community Transport +6 more10 awards

What is being bought20 lots · detail below

Published requirement description

The services are required to commence from 1 October 2023.

The services are:

Provision of driver plus vehicle for an 8 hour shift, on a range of shifts including early and late

on Monday to Sunday. The contracts for these services will be for 5 years with a TfL option to extend to 7 years.

Ad hoc provision of additional driver and vehicle to respond flexibly to variations in DaR's

service demand and/or deployment of its own drivers and vehicles.

For the above services, vehicles and drivers contracted to DaR will operate exclusively on

DaR activities during the contracted hours. It will not be permitted for the Service Provider

to undertake work or carry passengers for other service commissioners whilst the vehicles

are contracted to DaR.

The Service Provider will charge the authority at an inclusive day/hour rate for the driver and

vehicle services. Fixed Charges will apply to all shift volumes as initially bid and agreed in the

contract against the minimum shift availability volumes whether increased, decreased or

stopped. TfL reserves the right to change shift volumes at will, acting reasonably and

providing notice in accordance with the contract.

Our key objectives for MOAT operations over the next seven years are:

  1. Excellent safety and safeguarding procedures
  2. High levels of customer satisfaction
  3. High levels of reliability
  4. A focus on lowering the cost of trip delivery

To be able to participate in the tender, suppliers must be registered on TfL's SAP Ariba

system. Details are provided in this notice.

CPV: Transport services (excl. Waste transport)

Lots and requirements (20)Procurement structure

20 lots · no lot values published
Lot #1MOAT 3 Lot aCancelled

The Service Provider will charge the authority at an inclusive day/hour rate for the driver and

vehicle services. Fixed Charges will apply to all shift volumes as initially bid and agreed in the

contract against the minimum shift availability volumes whether increased, decreased or

stopped. TfL reserves the right to change shift volumes at will, acting reasonably and

providing notice in accordance with the contract.

Our key objectives for MOAT operations over the next seven years are:

  1. Excellent safety and safeguarding procedures
  2. High levels of customer satisfaction
  3. High levels of reliability
  4. A focus on lowering the cost of trip delivery
Delivery: London
Extensions: 5 years with option to extend for up to a further 2 years.
Lot #2MOAT 3 Lot bCancelled

The Service Provider will charge the authority at an inclusive day/hour rate for the driver and

vehicle services. Fixed Charges will apply to all shift volumes as initially bid and agreed in the

contract against the minimum shift availability volumes whether increased, decreased or

stopped. TfL reserves the right to change shift volumes at will, acting reasonably and

providing notice in accordance with the contract.

Our key objectives for MOAT operations over the next seven years are:

  1. Excellent safety and safeguarding procedures
  2. High levels of customer satisfaction
  3. High levels of reliability
  4. A focus on lowering the cost of trip delivery
Delivery: London
Extensions: 5 years with an option to extend for up to 2 years
Lot #3MOAT 3 Lot cCancelled

The Service Provider will charge the authority at an inclusive day/hour rate for the driver and

vehicle services. Fixed Charges will apply to all shift volumes as initially bid and agreed in the

contract against the minimum shift availability volumes whether increased, decreased or

stopped. TfL reserves the right to change shift volumes at will, acting reasonably and

providing notice in accordance with the contract.

Our key objectives for MOAT operations over the next seven years are:

  1. Excellent safety and safeguarding procedures
  2. High levels of customer satisfaction
  3. High levels of reliability
  4. A focus on lowering the cost of trip delivery
Delivery: London
Extensions: 5 years with an option to extend for up to 2 years
Lot #4MOAT 3 Lot dCancelled

The Service Provider will charge the authority at an inclusive day/hour rate for the driver and

vehicle services. Fixed Charges will apply to all shift volumes as initially bid and agreed in the

contract against the minimum shift availability volumes whether increased, decreased or

stopped. TfL reserves the right to change shift volumes at will, acting reasonably and

providing notice in accordance with the contract.

Our key objectives for MOAT operations over the next seven years are:

  1. Excellent safety and safeguarding procedures
  2. High levels of customer satisfaction
  3. High levels of reliability
  4. A focus on lowering the cost of trip delivery
Delivery: London
Extensions: 5 years with an option to extend for up to 2 years
Lot #5MOAT 3 Lot eCancelled

The Service Provider will charge the authority at an inclusive day/hour rate for the driver and

vehicle services. Fixed Charges will apply to all shift volumes as initially bid and agreed in the

contract against the minimum shift availability volumes whether increased, decreased or

stopped. TfL reserves the right to change shift volumes at will, acting reasonably and

providing notice in accordance with the contract.

Our key objectives for MOAT operations over the next seven years are:

  1. Excellent safety and safeguarding procedures
  2. High levels of customer satisfaction
  3. High levels of reliability
  4. A focus on lowering the cost of trip delivery
Delivery: London
Extensions: 5 years with an option to extend for up to 2 years
Lot #6MOAT 3 Lot fCancelled

The Service Provider will charge the authority at an inclusive day/hour rate for the driver and

vehicle services. Fixed Charges will apply to all shift volumes as initially bid and agreed in the

contract against the minimum shift availability volumes whether increased, decreased or

stopped. TfL reserves the right to change shift volumes at will, acting reasonably and

providing notice in accordance with the contract.

Our key objectives for MOAT operations over the next seven years are:

  1. Excellent safety and safeguarding procedures
  2. High levels of customer satisfaction
  3. High levels of reliability
  4. A focus on lowering the cost of trip delivery
Delivery: London
Extensions: 5 years with an option to extend for up to 2 years
Lot #7MOAT 3 Lot gCancelled

The Service Provider will charge the authority at an inclusive day/hour rate for the driver and

vehicle services. Fixed Charges will apply to all shift volumes as initially bid and agreed in the

contract against the minimum shift availability volumes whether increased, decreased or

stopped. TfL reserves the right to change shift volumes at will, acting reasonably and

providing notice in accordance with the contract.

Our key objectives for MOAT operations over the next seven years are:

  1. Excellent safety and safeguarding procedures
  2. High levels of customer satisfaction
  3. High levels of reliability
  4. A focus on lowering the cost of trip delivery
Delivery: London
Extensions: 5 years with an option to extend for up to 2 years
Lot #8MOAT 3 Lot hCancelled

The Service Provider will charge the authority at an inclusive day/hour rate for the driver and

vehicle services. Fixed Charges will apply to all shift volumes as initially bid and agreed in the

contract against the minimum shift availability volumes whether increased, decreased or

stopped. TfL reserves the right to change shift volumes at will, acting reasonably and

providing notice in accordance with the contract.

Our key objectives for MOAT operations over the next seven years are:

  1. Excellent safety and safeguarding procedures
  2. High levels of customer satisfaction
  3. High levels of reliability
  4. A focus on lowering the cost of trip delivery
Delivery: London
Extensions: 5 years with an option to extend for up to 2 years
Lot #9MOAT 3 Lot iCancelled

The Service Provider will charge the authority at an inclusive day/hour rate for the driver and

vehicle services. Fixed Charges will apply to all shift volumes as initially bid and agreed in the

contract against the minimum shift availability volumes whether increased, decreased or

stopped. TfL reserves the right to change shift volumes at will, acting reasonably and

providing notice in accordance with the contract.

Our key objectives for MOAT operations over the next seven years are:

  1. Excellent safety and safeguarding procedures
  2. High levels of customer satisfaction
  3. High levels of reliability
  4. A focus on lowering the cost of trip delivery
Delivery: London
Extensions: 5 years with an option to extend for up to 2 years
Lot #10MOAT 3 Lot jCancelled

The Service Provider will charge the authority at an inclusive day/hour rate for the driver and

vehicle services. Fixed Charges will apply to all shift volumes as initially bid and agreed in the

contract against the minimum shift availability volumes whether increased, decreased or

stopped. TfL reserves the right to change shift volumes at will, acting reasonably and

providing notice in accordance with the contract.

Our key objectives for MOAT operations over the next seven years are:

  1. Excellent safety and safeguarding procedures
  2. High levels of customer satisfaction
  3. High levels of reliability
  4. A focus on lowering the cost of trip delivery
Delivery: London
Extensions: 5 years with an option to extend for up to 2 years
Lot #11Northern Hillingdon, Harrow and Brent

TfL is seeking Service providers of vehicles and drivers to support its Dial-a-Ride operation.

TfL requires a contract to be put in place for July 2023 ready for commencement of minimum operational service shifts from 1 October 2023.

TfL is conducting a competitive tender for this Contract for a duration of five (5) years from the Contract Commencement Date with the option, at the Authority's Sole Discretion, to extend for further periods up to a maximum of two (2) years. Additional information: To be able to participate in the tender, suppliers must be registered on TfL's SAP Ariba system.

To express an interest for this contract, interested bidders must BOTH confirm by email to darmoat3@tfl.gov.uk to express their interest in the opportunity AND complete Ariba registration, if required. Upon completion of registration and confirmation that the bidder has been invited to the Sourcing Event in Ariba, the interested bidder will have unrestricted and full access to the procurement documents, free of charge through their dashboard when they login to Ariba at service.ariba.com/Supplier.aw ↗. Any additional information can be obtained from the above mentioned email address. Economic operators need to complete and submit a response to the relevant procurement documents by the deadline date set out in these documents.

To register or to check if you are already registered in Ariba log on to service.ariba.com/Supplier.aw ↗. Interested participants must read the instructions carefully before proceeding with registration and are advised to satisfy themselves that they understand all the requirements of this opportunity and the procurement exercise before submitting their response. For help on uploading your responses, please refer to support.ariba.com/Adapt/Ariba_Network_… ↗. If the problem persists please contact Ariba_Supplier_Enablement@tfl.gov.uk

Please note, even if you are already a registered supplier on SAP Ariba you must without any delay confirm to the Procurement Lead darmoat3@tfl.gov.uk your intention to participate in this opportunity and your details as follows, so that the Procurement Lead can manually add vital details to the Sourcing Event on SAP Ariba. You must provide:

  • your single point of contact first name and surname
  • your email address
  • your position in the organisation
  • your organisation name
Delivery: London
Extensions: Extension for up to 24 months. Increases or decreases in minimum number of shifts to be operated by the Service Provider at the discretion of the contracting authority.Variant bids: not allowed
Lot #12Haringey, Barnet and Enfield

TfL is seeking Service providers of vehicles and drivers to support its Dial-a-Ride operation.

TfL requires a contract to be put in place for July 2023 ready for commencement of minimum operational service shifts from 1 October 2023.

TfL is conducting a competitive tender for this Contract for a duration of five (5) years from the Contract Commencement Date with the option, at the Authority's Sole Discretion, to extend for further periods up to a maximum of two (2) years. Additional information: To be able to participate in the tender, suppliers must be registered on TfL's SAP Ariba system.

To express an interest for this contract, interested bidders must BOTH confirm by email to darmoat3@tfl.gov.uk to express their interest in the opportunity AND complete Ariba registration, if required. Upon completion of registration and confirmation that the bidder has been invited to the Sourcing Event in Ariba, the interested bidder will have unrestricted and full access to the procurement documents, free of charge through their dashboard when they login to Ariba at service.ariba.com/Supplier.aw ↗. Any additional information can be obtained from the above mentioned email address. Economic operators need to complete and submit a response to the relevant procurement documents by the deadline date set out in these documents.

To register or to check if you are already registered in Ariba log on to service.ariba.com/Supplier.aw ↗. Interested participants must read the instructions carefully before proceeding with registration and are advised to satisfy themselves that they understand all the requirements of this opportunity and the procurement exercise before submitting their response. For help on uploading your responses, please refer to support.ariba.com/Adapt/Ariba_Network_… ↗. If the problem persists please contact Ariba_Supplier_Enablement@tfl.gov.uk

Please note, even if you are already a registered supplier on SAP Ariba you must without any delay confirm to the Procurement Lead darmoat3@tfl.gov.uk your intention to participate in this opportunity and your details as follows, so that the Procurement Lead can manually add vital details to the Sourcing Event on SAP Ariba. You must provide:

  • your single point of contact first name and surname
  • your email address
  • your position in the organisation
  • your organisation name
Delivery: London
Extensions: Extension for up to 24 months. Increases or decreases in minimum number of shifts to be operated by the Service Provider at the discretion of the contracting authority.Variant bids: not allowed
Lot #13Hackney, Waltham Forest, Newham, Tower Hamlets and City

TfL is seeking Service providers of vehicles and drivers to support its Dial-a-Ride operation.

TfL requires a contract to be put in place for July 2023 ready for commencement of minimum operational service shifts from 1 October 2023.

TfL is conducting a competitive tender for this Contract for a duration of five (5) years from the Contract Commencement Date with the option, at the Authority's Sole Discretion, to extend for further periods up to a maximum of two (2) years. Additional information: To be able to participate in the tender, suppliers must be registered on TfL's SAP Ariba system.

To express an interest for this contract, interested bidders must BOTH confirm by email to darmoat3@tfl.gov.uk to express their interest in the opportunity AND complete Ariba registration, if required. Upon completion of registration and confirmation that the bidder has been invited to the Sourcing Event in Ariba, the interested bidder will have unrestricted and full access to the procurement documents, free of charge through their dashboard when they login to Ariba at service.ariba.com/Supplier.aw ↗. Any additional information can be obtained from the above mentioned email address. Economic operators need to complete and submit a response to the relevant procurement documents by the deadline date set out in these documents.

To register or to check if you are already registered in Ariba log on to service.ariba.com/Supplier.aw ↗. Interested participants must read the instructions carefully before proceeding with registration and are advised to satisfy themselves that they understand all the requirements of this opportunity and the procurement exercise before submitting their response. For help on uploading your responses, please refer to support.ariba.com/Adapt/Ariba_Network_… ↗. If the problem persists please contact Ariba_Supplier_Enablement@tfl.gov.uk

Please note, even if you are already a registered supplier on SAP Ariba you must without any delay confirm to the Procurement Lead darmoat3@tfl.gov.uk your intention to participate in this opportunity and your details as follows, so that the Procurement Lead can manually add vital details to the Sourcing Event on SAP Ariba. You must provide:

  • your single point of contact first name and surname
  • your email address
  • your position in the organisation
  • your organisation name
Delivery: London
Extensions: Extension for up to 24 months. Increases or decreases in minimum number of shifts to be operated by the Service Provider at the discretion of the contracting authorityVariant bids: not allowed
Lot #14Redbridge, Barking & Dagenham and Havering

TfL is seeking Service providers of vehicles and drivers to support its Dial-a-Ride operation.

TfL requires a contract to be put in place for July 2023 ready for commencement of minimum operational service shifts from 1 October 2023.

TfL is conducting a competitive tender for this Contract for a duration of five (5) years from the Contract Commencement Date with the option, at the Authority's Sole Discretion, to extend for further periods up to a maximum of two (2) years. Additional information: To be able to participate in the tender, suppliers must be registered on TfL's SAP Ariba system.

To express an interest for this contract, interested bidders must BOTH confirm by email to darmoat3@tfl.gov.uk to express their interest in the opportunity AND complete Ariba registration, if required. Upon completion of registration and confirmation that the bidder has been invited to the Sourcing Event in Ariba, the interested bidder will have unrestricted and full access to the procurement documents, free of charge through their dashboard when they login to Ariba at service.ariba.com/Supplier.aw ↗. Any additional information can be obtained from the above mentioned email address. Economic operators need to complete and submit a response to the relevant procurement documents by the deadline date set out in these documents.

To register or to check if you are already registered in Ariba log on to service.ariba.com/Supplier.aw ↗. Interested participants must read the instructions carefully before proceeding with registration and are advised to satisfy themselves that they understand all the requirements of this opportunity and the procurement exercise before submitting their response. For help on uploading your responses, please refer to support.ariba.com/Adapt/Ariba_Network_… ↗. If the problem persists please contact Ariba_Supplier_Enablement@tfl.gov.uk

Please note, even if you are already a registered supplier on SAP Ariba you must without any delay confirm to the Procurement Lead darmoat3@tfl.gov.uk your intention to participate in this opportunity and your details as follows, so that the Procurement Lead can manually add vital details to the Sourcing Event on SAP Ariba. You must provide:

  • your single point of contact first name and surname
  • your email address
  • your position in the organisation
  • your organisation name
Delivery: London
Extensions: Extension for up to 24 months. Increases or decreases in minimum number of shifts to be operated by the Service Provider at the discretion of the contracting authority.Variant bids: not allowed
Lot #15Southern Hillingdon, Ealing and Hounslow

TfL is seeking Service providers of vehicles and drivers to support its Dial-a-Ride operation.

TfL requires a contract to be put in place for July 2023 ready for commencement of minimum operational service shifts from 1 October 2023.

TfL is conducting a competitive tender for this Contract for a duration of five (5) years from the Contract Commencement Date with the option, at the Authority's Sole Discretion, to extend for further periods up to a maximum of two (2) years. Additional information: To be able to participate in the tender, suppliers must be registered on TfL's SAP Ariba system.

To express an interest for this contract, interested bidders must BOTH confirm by email to darmoat3@tfl.gov.uk to express their interest in the opportunity AND complete Ariba registration, if required. Upon completion of registration and confirmation that the bidder has been invited to the Sourcing Event in Ariba, the interested bidder will have unrestricted and full access to the procurement documents, free of charge through their dashboard when they login to Ariba at service.ariba.com/Supplier.aw ↗. Any additional information can be obtained from the above mentioned email address. Economic operators need to complete and submit a response to the relevant procurement documents by the deadline date set out in these documents.

To register or to check if you are already registered in Ariba log on to service.ariba.com/Supplier.aw ↗. Interested participants must read the instructions carefully before proceeding with registration and are advised to satisfy themselves that they understand all the requirements of this opportunity and the procurement exercise before submitting their response. For help on uploading your responses, please refer to support.ariba.com/Adapt/Ariba_Network_… ↗. If the problem persists please contact Ariba_Supplier_Enablement@tfl.gov.uk

Please note, even if you are already a registered supplier on SAP Ariba you must without any delay confirm to the Procurement Lead darmoat3@tfl.gov.uk your intention to participate in this opportunity and your details as follows, so that the Procurement Lead can manually add vital details to the Sourcing Event on SAP Ariba. You must provide:

  • your single point of contact first name and surname
  • your email address
  • your position in the organisation
  • your organisation name
Delivery: London
Extensions: Extension for up to 24 months. Increases or decreases in minimum number of shifts to be operated by the Service Provider at the discretion of the contracting authority.Variant bids: not allowed
Lot #16Camden, Islington, Westminster, Kensington & Chealsea and Hammersmith & Fulham

TfL is seeking Service providers of vehicles and drivers to support its Dial-a-Ride operation.

TfL requires a contract to be put in place for July 2023 ready for commencement of minimum operational service shifts from 1 October 2023.

TfL is conducting a competitive tender for this Contract for a duration of five (5) years from the Contract Commencement Date with the option, at the Authority's Sole Discretion, to extend for further periods up to a maximum of two (2) years. Additional information: To be able to participate in the tender, suppliers must be registered on TfL's SAP Ariba system.

To express an interest for this contract, interested bidders must BOTH confirm by email to darmoat3@tfl.gov.uk to express their interest in the opportunity AND complete Ariba registration, if required. Upon completion of registration and confirmation that the bidder has been invited to the Sourcing Event in Ariba, the interested bidder will have unrestricted and full access to the procurement documents, free of charge through their dashboard when they login to Ariba at service.ariba.com/Supplier.aw ↗. Any additional information can be obtained from the above mentioned email address. Economic operators need to complete and submit a response to the relevant procurement documents by the deadline date set out in these documents.

To register or to check if you are already registered in Ariba log on to service.ariba.com/Supplier.aw ↗. Interested participants must read the instructions carefully before proceeding with registration and are advised to satisfy themselves that they understand all the requirements of this opportunity and the procurement exercise before submitting their response. For help on uploading your responses, please refer to support.ariba.com/Adapt/Ariba_Network_… ↗. If the problem persists please contact Ariba_Supplier_Enablement@tfl.gov.uk

Please note, even if you are already a registered supplier on SAP Ariba you must without any delay confirm to the Procurement Lead darmoat3@tfl.gov.uk your intention to participate in this opportunity and your details as follows, so that the Procurement Lead can manually add vital details to the Sourcing Event on SAP Ariba. You must provide:

  • your single point of contact first name and surname
  • your email address
  • your position in the organisation
  • your organisation name
Delivery: London
Extensions: Extension for up to 24 months. Increases or decreases in minimum number of shifts to be operated by the Service Provider at the discretion of the contracting authority.Variant bids: not allowed
Lot #17Southwark, Lewisham and Greenwich

TfL is seeking Service providers of vehicles and drivers to support its Dial-a-Ride operation.

TfL requires a contract to be put in place for July 2023 ready for commencement of minimum operational service shifts from 1 October 2023.

TfL is conducting a competitive tender for this Contract for a duration of five (5) years from the Contract Commencement Date with the option, at the Authority's Sole Discretion, to extend for further periods up to a maximum of two (2) years. Additional information: To be able to participate in the tender, suppliers must be registered on TfL's SAP Ariba system.

To express an interest for this contract, interested bidders must BOTH confirm by email to darmoat3@tfl.gov.uk to express their interest in the opportunity AND complete Ariba registration, if required. Upon completion of registration and confirmation that the bidder has been invited to the Sourcing Event in Ariba, the interested bidder will have unrestricted and full access to the procurement documents, free of charge through their dashboard when they login to Ariba at service.ariba.com/Supplier.aw ↗. Any additional information can be obtained from the above mentioned email address. Economic operators need to complete and submit a response to the relevant procurement documents by the deadline date set out in these documents.

To register or to check if you are already registered in Ariba log on to service.ariba.com/Supplier.aw ↗. Interested participants must read the instructions carefully before proceeding with registration and are advised to satisfy themselves that they understand all the requirements of this opportunity and the procurement exercise before submitting their response. For help on uploading your responses, please refer to support.ariba.com/Adapt/Ariba_Network_… ↗. If the problem persists please contact Ariba_Supplier_Enablement@tfl.gov.uk

Please note, even if you are already a registered supplier on SAP Ariba you must without any delay confirm to the Procurement Lead darmoat3@tfl.gov.uk your intention to participate in this opportunity and your details as follows, so that the Procurement Lead can manually add vital details to the Sourcing Event on SAP Ariba. You must provide:

  • your single point of contact first name and surname
  • your email address
  • your position in the organisation
  • your organisation name
Delivery: London
Extensions: Extension for up to 24 months. Increases or decreases in minimum number of shifts to be operated by the Service Provider at the discretion of the contracting authority.Variant bids: not allowed
Lot #18Lambeth, Richmond upon Thames, Kingston, Merton and Wandsworth

TfL is seeking Service providers of vehicles and drivers to support its Dial-a-Ride operation.

TfL requires a contract to be put in place for July 2023 ready for commencement of minimum operational service shifts from 1 October 2023.

TfL is conducting a competitive tender for this Contract for a duration of five (5) years from the Contract Commencement Date with the option, at the Authority's Sole Discretion, to extend for further periods up to a maximum of two (2) years. Additional information: To be able to participate in the tender, suppliers must be registered on TfL's SAP Ariba system.

To express an interest for this contract, interested bidders must BOTH confirm by email to darmoat3@tfl.gov.uk to express their interest in the opportunity AND complete Ariba registration, if required. Upon completion of registration and confirmation that the bidder has been invited to the Sourcing Event in Ariba, the interested bidder will have unrestricted and full access to the procurement documents, free of charge through their dashboard when they login to Ariba at service.ariba.com/Supplier.aw ↗. Any additional information can be obtained from the above mentioned email address. Economic operators need to complete and submit a response to the relevant procurement documents by the deadline date set out in these documents.

To register or to check if you are already registered in Ariba log on to service.ariba.com/Supplier.aw ↗. Interested participants must read the instructions carefully before proceeding with registration and are advised to satisfy themselves that they understand all the requirements of this opportunity and the procurement exercise before submitting their response. For help on uploading your responses, please refer to support.ariba.com/Adapt/Ariba_Network_… ↗. If the problem persists please contact Ariba_Supplier_Enablement@tfl.gov.uk

Please note, even if you are already a registered supplier on SAP Ariba you must without any delay confirm to the Procurement Lead darmoat3@tfl.gov.uk your intention to participate in this opportunity and your details as follows, so that the Procurement Lead can manually add vital details to the Sourcing Event on SAP Ariba. You must provide:

  • your single point of contact first name and surname
  • your email address
  • your position in the organisation
  • your organisation name
Delivery: London
Extensions: Extension for up to 24 months. Increases or decreases in minimum number of shifts to be operated by the Service Provider at the discretion of the contracting authority.Variant bids: not allowed
Lot #19Sutton and Croydon

TfL is seeking Service providers of vehicles and drivers to support its Dial-a-Ride operation.

TfL requires a contract to be put in place for July 2023 ready for commencement of minimum operational service shifts from 1 October 2023.

TfL is conducting a competitive tender for this Contract for a duration of five (5) years from the Contract Commencement Date with the option, at the Authority's Sole Discretion, to extend for further periods up to a maximum of two (2) years. Additional information: To be able to participate in the tender, suppliers must be registered on TfL's SAP Ariba system.

To express an interest for this contract, interested bidders must BOTH confirm by email to darmoat3@tfl.gov.uk to express their interest in the opportunity AND complete Ariba registration, if required. Upon completion of registration and confirmation that the bidder has been invited to the Sourcing Event in Ariba, the interested bidder will have unrestricted and full access to the procurement documents, free of charge through their dashboard when they login to Ariba at service.ariba.com/Supplier.aw ↗. Any additional information can be obtained from the above mentioned email address. Economic operators need to complete and submit a response to the relevant procurement documents by the deadline date set out in these documents.

To register or to check if you are already registered in Ariba log on to service.ariba.com/Supplier.aw ↗. Interested participants must read the instructions carefully before proceeding with registration and are advised to satisfy themselves that they understand all the requirements of this opportunity and the procurement exercise before submitting their response. For help on uploading your responses, please refer to support.ariba.com/Adapt/Ariba_Network_… ↗. If the problem persists please contact Ariba_Supplier_Enablement@tfl.gov.uk

Please note, even if you are already a registered supplier on SAP Ariba you must without any delay confirm to the Procurement Lead darmoat3@tfl.gov.uk your intention to participate in this opportunity and your details as follows, so that the Procurement Lead can manually add vital details to the Sourcing Event on SAP Ariba. You must provide:

  • your single point of contact first name and surname
  • your email address
  • your position in the organisation
  • your organisation name
Delivery: London
Extensions: Extension for up to 24 months. Increases or decreases in minimum number of shifts to be operated by the Service Provider at the discretion of the contracting authority.Variant bids: not allowed
Lot #20Bromley and Bexley

TfL is seeking Service providers of vehicles and drivers to support its Dial-a-Ride operation.

TfL requires a contract to be put in place for July 2023 ready for commencement of minimum operational service shifts from 1 October 2023.

TfL is conducting a competitive tender for this Contract for a duration of five (5) years from the Contract Commencement Date with the option, at the Authority's Sole Discretion, to extend for further periods up to a maximum of two (2) years. Additional information: To be able to participate in the tender, suppliers must be registered on TfL's SAP Ariba system.

To express an interest for this contract, interested bidders must BOTH confirm by email to darmoat3@tfl.gov.uk to express their interest in the opportunity AND complete Ariba registration, if required. Upon completion of registration and confirmation that the bidder has been invited to the Sourcing Event in Ariba, the interested bidder will have unrestricted and full access to the procurement documents, free of charge through their dashboard when they login to Ariba at service.ariba.com/Supplier.aw ↗. Any additional information can be obtained from the above mentioned email address. Economic operators need to complete and submit a response to the relevant procurement documents by the deadline date set out in these documents.

To register or to check if you are already registered in Ariba log on to service.ariba.com/Supplier.aw ↗. Interested participants must read the instructions carefully before proceeding with registration and are advised to satisfy themselves that they understand all the requirements of this opportunity and the procurement exercise before submitting their response. For help on uploading your responses, please refer to support.ariba.com/Adapt/Ariba_Network_… ↗. If the problem persists please contact Ariba_Supplier_Enablement@tfl.gov.uk

Please note, even if you are already a registered supplier on SAP Ariba you must without any delay confirm to the Procurement Lead darmoat3@tfl.gov.uk your intention to participate in this opportunity and your details as follows, so that the Procurement Lead can manually add vital details to the Sourcing Event on SAP Ariba. You must provide:

  • your single point of contact first name and surname
  • your email address
  • your position in the organisation
  • your organisation name
Delivery: London
Extensions: Extension for up to 24 months. Increases or decreases in minimum number of shifts to be operated by the Service Provider at the discretion of the contracting authority.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
Conditions of participation1
  • Suitability

    To be able to participate in the tender, suppliers must be registered on TfL's SAP Ariba system.

    To express an interest for this contract, interested bidders must BOTH confirm by email to darmoat3@tfl.gov.uk to express their interest in the opportunity AND complete Ariba registration, if required. Upon completion of registration and confirmation that the bidder has been invited to the Sourcing Event in Ariba, the interested bidder will have unrestricted and full access to the procurement documents, free of charge through their dashboard when they login to Ariba at service.ariba.com/Supplier.aw ↗. Any additional information can be obtained from the above mentioned email address. Economic operators need to complete and submit a response to the relevant procurement documents by the deadline date set out in these documents.

    To register or to check if you are already registered in Ariba log on to service.ariba.com/Supplier.aw ↗. Interested participants must read the instructions carefully before proceeding with registration and are advised to satisfy themselves that they understand all the requirements of this opportunity and the procurement exercise before submitting their response. For help on uploading your responses, please refer to support.ariba.com/Adapt/Ariba_Network_… ↗. If the problem persists please contact Ariba_Supplier_Enablement@tfl.gov.uk

    Please note, even if you are already a registered supplier on SAP Ariba you must without any …

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Competitive procedure with negotiation
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
9 Aug 2022, 13:31 BST
Last source update
17 Jul 2023, 12:35 BST
FTS notice number
2023/S 000-020477
Classification (CPV)
Transport services (excl. Waste transport)
Delivery area
London (UKI)
Official registry OCID
ocds-h6vhtk-035a39 Find a Tender

Publisher note: To be able to participate in the tender, suppliers must be registered on TfL's SAP Ariba system. To express an interest for this contract, interested bidders must BOTH confirm by email to darmoat3@tfl.gov.uk to express their interest in the opportunity AND complete Ariba registration, if required. Upon completion of registration and confirmation that the bidder has been invited to the Sourcing Event in Ariba, the interested bidder will have unrestricted and full access to the procurement documents, free of charge through their dashboard when they login to Ariba at https://service.ariba.com/Supplier.aw. Any additional information can be obtained from the above mentioned email address. Economic operators need to complete and submit a response to the relevant procurement documents by the deadline date set out in these documents. To register or to check if you are already registered in Ariba log on to https://service.ariba.com/Supplier.aw. Interested participants must read the instructions carefully before proceeding with registration and are advised to satisfy themselves that they understand all the requirements of this opportunity and the procurement exercise before submitting their response. For help on uploading your responses, please refer to https://support.ariba.com/Adapt/Ariba_Network_Supplier_Training. If the problem persists please contact Ariba_Supplier_Enablement@tfl.gov.uk Please note, even if you are already a registered supplier on SAP Ariba you must without any delay confirm to the Procurement Lead darmoat3@tfl.gov.uk your intention to participate in this opportunity and your details as follows, so that the Procurement Lead can manually add vital details to the Sourcing Event on SAP Ariba. You must provide: - your single point of contact first name and surname - your email address - your position in the organisation - your organisation name

How it was run

Official notice
Submission deadline
10 Mar 2023, 12:00 GMT
Submission channel
{"written"}
Accepted languages
en
Participation fee
document
Bid validity
180 days from the deadline

Timeline

31 Oct 2022 → 17 Jul 2023 · 4 dates
  1. Next notice expected
    31 Oct 2022
  2. Submission deadline
    10 Mar 2023, 12:00 GMT
  3. Invitations to tender expected
    17 Mar 2023
  4. Notice published
    17 Jul 2023, 12:35 BST

Notice history

8 events · 4 releases on Find a Tender · since 9 Aug 2022
  1. Buyer details updated
    9 Aug 2022, 13:59 BST
  2. Published value updated to £45,000,000
    9 Feb 2023, 17:23 GMT
    was £35,000,000
  3. Status changed to active
    9 Feb 2023, 17:23 GMT
  4. Procurement method changed
    9 Feb 2023, 17:23 GMT
  5. Deadline published: 10 Mar 2023, 12:00 GMT
    9 Feb 2023, 17:23 GMT
  6. Buyer details updated
    9 Feb 2023, 17:23 GMT
  7. Status changed to complete
    17 Jul 2023, 12:35 BST
  8. Buyer details updated
    17 Jul 2023, 12:35 BST
Published amendments (1 · 0 deadline changes)
WhenWhatBeforeAfterShift
—TextII.1.4This is an opportunity for suppliers to express and respond to a Transport for London (TfL) questionnaire to help understand the market and supply position for MOAT. This is not an Invitation to Tender (ITT) only the questionnaire needs to be completed by the deadline of 29 September 2022 and can be found in the below link. https://procontract.duenorth.com/Advert/Index?advertId=feee0273-7e12-ed11-…This is an opportunity for suppliers to express and respond to a Transport for London (TfL) questionnaire to help understand the market and supply position for MOAT. This is not an Invitation to Tender (ITT) only the questionnaire needs to be completed by the deadline of 26 September 2022 and can be found in the below link. https://procontract.duenorth.com/Advert/Index?advertId=feee0273-7e12-ed11-…

1 amendment published without a description.

Routine re-releases (4)
  • 2022-08: 1 release · 9 Aug 2022

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 10
Awarded value £41,400,00010 contracts exc. VAT
Bids received 2
Contracts signed 10latest 12 Jul 2023
Awarded toValueDateStatus
Not linked to a lot10 awards
Ealing Community TransportSME£4,100,000 †—Awarded
Brent Community Transport (BCT)SME£4,900,000 †—Awarded
Waltham Forest Community Transport Ltd.£5,200,000 †—Awarded
The Disablement Association of Barking & Dagenham£5,200,000 †—Awarded
Ealing Community TransportSME£3,700,000 †—Awarded
Westway Community Transport Ltd£4,900,000 †—Awarded
Bexley Accessible Transport Scheme£2,100,000 †—Awarded
Merton Community Transport£5,100,000 †—Awarded
Merton Community Transport£3,100,000 †—Awarded
Bexley Accessible Transport Scheme£3,100,000 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
2bids———

Contracting authority & participating public bodies

2 public bodies on the notice

Transport for London

Contracting authorityPublic bodyBody governed by public lawTransport GB-COH: 01900906 5 ENDEAVOUR SQUARE, LONDON, London, E201JNContact name, email, phone

Bidders & participating suppliers

8 commercial parties on the notice

Official documents & specifications (1)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria