Official UK procurement notice
Provision of Tech Enabled Care (Telecare)
Authority: Liverpool City Council (Local council)
What is being bought
Published requirement descriptionThe requirements of this contract is to support the delivery of high-quality health and care services and integrated pathways, providing seamless care to improve health and wellbeing outcomes enabling people to live independently for as long as possible at home.
The service commissioners recognises that we live in a digital age, and there are increasing expectations around the use of technology and connectivity. We also understand that in future, technology and connectivity will be far more intrinsically embedded into people's lives, and that we need to build the foundations to provide a different type of offer in Adult Services and Health (ASH) as well as the wider health and care ecosystem to respond to this.
It is anticipated that the Provider will work in partnership with the Commissioners to deliver a modernised and innovative service to a wide range of service users across the Liverpool City Council Area.
The Provider will deliver the supply, installation, recovery and recycling, emergency and routine maintenance of equipment, monitoring and both physical and telephone response for Telecare. Whilst working with the Service Commissioners to move to new digital technologies.
The Commissioners are working towards a Technology Enabled Care Service, introducing new processes and technologies to change the operating model, introducing a technology first approach. The Provider will work in partnership with the Service Commissioners to ensure the new service is embedded in to practice and supports a technology first approach.
CPV: Health and social work services
The lotProcurement structure
single lot · no lot value publishedPipeline intelligence · planning stage: how this market runs before the tender is published
How Liverpool City Council buys Health and social work services (CPV 85), and who usually turns up
Liverpool City Council’s published record next to the market for the same work. Frameworks and DPS are left out: they draw different bid counts. Whole-market view: Health and social work services (CPV 85) →
How the contest usually goes
Winner shares use published awards; bid and price charts use contested lots.
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How often small and medium firms win.
Share of awards where the winner’s size is known.
The counts under this question show how many awards have a known supplier size.
Small firms have won here. Neither number says whether you qualify; it describes who has been winning.
i
How often local firms win similar work.
Winners with a registered address in the delivery region, out of awards with a known address.
Local means the winner is registered in the region where that award was delivered. The market figure counts awards delivered in North West England.
A local branch does not count if the registered address is elsewhere.
Most of this buyer’s recorded winners were registered in the region where that award was delivered. More of this buyer’s work stays local than in this market: 91% against 65%, n=34.
i
How long buyers here take to decide after bids close.
Middle value in days from the bid deadline to the award date, on competitions that published both.
Only decided tenders count, so slow ones still waiting are not in.
Half of these awards have an award date within 58 days of the bid deadline.
i
How often work is awarded with no recorded rival.
Direct awards and tenders where every published lot count shows one bid.
Both shares are minimums: some awards have no bid count.
Thin markets produce this too; it is not proof of a tailored specification.
Direct awards or one recorded bid are common here. Check the route before spending time on a bid.
How many bids did past lots attract?
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How many bids past lots received.
Each colour is a bid-count range. Only competed lots with a published count are included.
Past bids do not predict this tender.
1 bid10% / 17%
2–348% / 33%
4–638% / 28%
7+5% / 21%
How did awards compare with estimates?
i
Where winning prices landed against estimates.
Each colour shows awards below, close to or above the published estimate, one lot at a time.
Past prices are a guide, not a bid price.
Below estimate38% / 29%
Within ±2%46% / 61%
Above estimate15% / 10%
Assess each lot i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list
Lot #1CPV 85Estimate not published
This lot lists more than one class in CPV 85. The comparison uses that group.
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How many bids this lot may attract.
The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.
Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative. The bar shows 305 past lots.
A forecast, not a list of bidders.
1 bid17%
2–333%
4–628%
7+21%
i
Where the award price may land.
The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.
No comparable awards for this lot yet.
A statistical guide from past awards, not a price to bid.
Who has supplied this buyer on similar work? i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
| Supplier | This buyer’s earlier contract | Lot | Award value | Why listed |
|---|---|---|---|---|
| Millbrook Healthcare Group Ltd (T/A Millbrook Healthcare Ltd)Earlier contract | Provision of Tech Enabled Care (Telecare)notice published Jun 2023 | — | £13m | Matched as the earlier contract |
Who could compete for this lot? i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
Candidate suppliers for this notice have not been worked out yet, so this is not a verdict that nobody fits.
About this data
- Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly.
- Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
- Forecasts are labelled. The price forecast and its range, possible competitors and the earlier-work matches are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
- Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.
What this replaces i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
100% title match.
A past supplier may not bid again.
i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
100% title match.
A past supplier may not bid again.
The prior contract this notice most likely re-tenders · matched by title and category (100% title match), the holder is not guaranteed to re-bid
Provision of Tech Enabled Care (Telecare) — held by Millbrook Healthcare Group Ltd (T/A Millbrook Healthcare Ltd); no contract end date published.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Planned procurement
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Light touch regime
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 27 Jan 2026, 12:17 GMT
- Last source update
- 22 May 2026, 12:20 BST
- Award evaluation window
- Submission end – 25 Nov 2026
- Authority reference
DN802767- FTS notice number
2026/S 000-027131- Latest notice
- Planned procurement notice (UK3)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-060f94Find a Tender
How it was run
Official notice- Submission deadline
- 14 Aug 2026, 12:00 BST
- Clarification deadline
- 7 Aug 2026, 12:00 BST
- Electronic submission
- Allowed
- Accepted languages
- en
Submissions are to be uploaded on ProContract, also known as The Chest.
Timeline
27 Jan 2026 → 1 Apr 2027 · 8 dates- Planning notice published273 days ago27 Jan 2026, 12:17 GMT
- Market engagement180 days ago30 Apr 2026, 23:59 BST
Liverpool City Council will undertake a second phase of market engagement to further test, refine, and validate the emerging service model for the future Technology Enabled Care (TEC) Managed Service. This phase will also provide an overview of the anticipated procurement approach ahead of the future tender publication.
This forthcoming engagement session will be delivered via Microsoft Teams and will build on the insights gathered in February 2026. The Council will engage with providers across the TEC, digital wellbeing, monitoring, sensor‑technology, and innovative care‑technology sectors to explore more detailed aspects of service design, commercial options, and delivery models.
This activity supports the Council's wider transformation agenda, which seeks to move from a traditional prescriber‑led telecare model to a data‑driven, outcomes‑focused TEC ecosystem embedded within Adult Social Care.
Please note:
This engagement does not form part of any current or future procurement process.
Participation or non‑participation will not influence the outcome of any future competitive exercise.
No financial or contractual commitment arises from taking part.
Please use the Microsoft Teams link below on the day of the market engagement session:
TEC Market Engagement Session - Liverpool City Council
Date: 30th April 2026
Time: 11:00 - 12:30
Platform: Microsoft Teams
Join the meeting:
teams.microsoft.com/meet/34139852315473 ↗
Meeting ID: 341 398 523 154 73
Passcode: eo6ie6BH
- Latest notice published158 days ago22 May 2026, 12:20 BST
- Tender notice expected116 days ago3 Jul 2026, 23:59 BST
- Clarification questions by81 days ago7 Aug 2026, 12:00 BST
- Submission deadline74 days ago14 Aug 2026, 12:00 BST
- Today28 Oct 2026
- Award decision expected byin 28 days25 Nov 2026, 23:59 GMT
- Contract startsin 154 days1 Apr 2027, 00:00 BST
Notice history
5 events · 4 releases on Find a Tender · since 27 Jan 2026- Pipeline notice published27 Jan 2026, 12:17 GMTUK1
- Pipeline notice published30 Jan 2026, 12:44 GMTUK1
- Preliminary market engagement notice published2 Feb 2026, 13:43 GMTUK2
- Preliminary market engagement notice published25 Mar 2026, 09:27 GMTUK2
- Planned procurement notice published22 May 2026, 12:20 BSTUK3
Published amendments (1)
Amendment to the scope.
Routine re-releases (4)
- 2026-01: 1 release · 27 Jan 2026
Commercial outcome & contract awards
Pipeline notice- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Contracting authority & participating public bodies
Official documents & specifications (5)
Official links; attachments are not copiedNotices published for this procedure
- Planned procurement notice Planned procurement notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender
- Pipeline notice Pipeline notice on Find a Tender
- Pipeline notice Pipeline notice on Find a Tender