Official UK procurement notice
Purchase of a Schools Management Information System
Authority: Caerphilly County Borough Council (Local council)
What is being bought
Published requirement descriptionCaerphilly CBC (“the Council”) are purchasing a Software as a Service (SaaS) solution for the provision of a comprehensive Schools Management Information System (MIS). The primary objective of this tender is to procure a solution that enables schools to efficiently and effectively fulfil statutory and legislative responsibilities. The solution must support compliance with all relevant Welsh educational regulations and standards. The solution must provide a provision for Primary Schools, Secondary Schools, 3-18 Schools, Special Schools and Pupil Referral Units (PRUs). The desired solution should streamline administrative processes, enhance data management, and improve overall operational efficiency. It is essential that the solution minimises the need for third party add-ons by encompassing a wide range of functionalities within a single platform. This will ensure that schools can operate seamlessly without the additional burden of procuring and managing multiple solutions.
- The authority expects to re-tender this requirement around 1 Mar 2035, 23:59 GMT.
- How the procedure runs: This procurement will be conducted using the Competitive Flexible Procedure under the Procurement Act 2023 and will follow a multi-stage evaluation process: Stage 1: Compliance (Pass/Fail) – Mandatory requirements assessed on a pass/fail basis. Stage 2: Quality (30%) – Evaluation of responses to quality questions. Stage 3: Price (30%) – Assessment of priced submissions. Stage 4: System Demonstration (40%) – Demonstration by shortlisted bidders. Stage 6: Preferred Bidder Stage – Final clarifications, negotiations, and due diligence. Stage 7: Contract Award – Award to the preferred bidder.
CPV: IT services: consulting, software development, Internet and support · System for recording attendance
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£3,000,000
- Economic & financial standing
Information on Legal Capacity questions can be found in section 10 - WPSQ - Part 3A - Legal Capacity and Section 11 - Contractor Information Governance Due Diligence of the questions tab in the Proactis eTendering portal.
- Technical & professional ability
Information on Technical Ability questions can be found in section 12- WPSQ - Part 3A - Technical Ability of the questions tab in the Proactis eTendering portal.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (3)
- Quality Questions: 30%
- System Demonstration: 40%
- Price: 30%
Published award criteria (3)
- Quality Questions: Response to quality questions set out in the Proactis eTendering System
- Price: Total cost of providing the solution as per the pricing schedule
- System Demonstration: The top four scoring bidders (based on quality questions and price) will be invited to a system demonstration. The questions can be found in the Proactis eTendering system.
- Economic & financial standing
Information on Legal Capacity questions can be found in section 10 - WPSQ - Part 3A - Legal Capacity and Section 11 - Contractor Information Governance Due Diligence of the questions tab in the Proactis eTendering portal.
- Technical & professional ability
Information on Technical Ability questions can be found in section 12- WPSQ - Part 3A - Technical Ability of the questions tab in the Proactis eTendering portal.
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Yes · next expected 1 Mar 2035
- First published
- 5 Sept 2025, 08:31 BST
- Last source update
- 26 Jun 2026, 07:43 BST
- Award evaluation window
- Submission end – 27 Mar 2026
- Authority reference
CCBC/PS2931/25/JT- FTS notice number
2025/S 000-082606- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-059498Find a Tender
- How it runs
This procurement will be conducted using the Competitive Flexible Procedure under the Procurement Act 2023 and will follow a multi-stage evaluation process:
Stage 1: Compliance (Pass/Fail) – Mandatory requirements assessed on a pass/fail basis.
Stage 2: Quality (30%) – Evaluation of responses to quality questions.
Stage 3: Price (30%) – Assessment of priced submissions.
Stage 4: System Demonstration (40%) – Demonstration by shortlisted bidders.
Stage 6: Preferred Bidder Stage – Final clarifications, negotiations, and due diligence.
Stage 7: Contract Award – Award to the preferred bidder.
How it was run
Official notice- Submission deadline
- 21 Jan 2026, 12:00 GMT
- Clarification deadline
- 13 Jan 2026, 12:00 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en, cy
All tenders must be submitted through the Proactis eTendering System, link provided below:
Timeline
5 Sept 2025 → 1 Apr 2027 · 11 dates- Planning notice published5 Sept 2025, 08:31 BST
- Market engagement19 Sept 2025, 23:59 BST
- Purpose of Engagement
The Council is undertaking a pre-market engagement exercise to inform the future procurement of a comprehensive Schools Management Information System (MIS). The purpose is to:
Understand current market capabilities.
Identify innovative solutions and best practices.
Refine the scope and requirements of the future tender.
Ensure the procurement process is aligned with supplier capacity and sector developments.
- Scope of Requirement
The proposed MIS must support:
Primary Schools
Secondary Schools
3–18 Schools
Special Schools
Pupil Referral Units (PRUs)
The system should enable schools to meet statutory and legislative responsibilities efficiently, with minimal reliance on third-party add-ons.
Key functionalities include:
Student information management
Attendance tracking
Timetabling
Assessment and progression tracking
Examination management
Safeguarding incident logging
Communication tools
Payment processing
Classroom management
GDPR and Welsh Government compliance
- Supplier Questionnaire
Interested suppliers are asked to complete the following questionnaire:
(a) Supplier Details
Company Name:
Contact Name & Role:
Email Address:
Phone Number:
Website (if applicable):
(b) System Overview
Does your MIS support the following school types?
Primary
Secondary
3–18
Special
PRUs
Is your solution a single platform or does it require third-party add-ons?
Briefly describe your system’s core features (max 150 words):
(e.g. attendance, assessment, safeguarding, communication, payments)
(c) Compliance & Deployment
How does your system ensure compliance with GDPR and Welsh Government legislation?
What deployment options are available? (Cloud, On-Premise, Hybrid)
(d) Experience & Support
Do you currently supply MIS to any Welsh schools or local authorities? (If yes, please specify)
What support and training do you offer post-implementation?
(e) Commercial Model
Indicative pricing model (e.g. per pupil, per school, annual licence):
(For market research only – not used for evaluation)
(d) Additional Comments
Any innovations or features that differentiate your solution?
Any feedback on the proposed scope or procurement approach?
Please return the above information to:
Jessica Thomas – Principal Procurement Officer thomaj11@caerphilly.gov.uk
Deadline: Friday 19 September 2025
Caerphilly CBC reserve the right to host virtual engagement sessions to understand more about supplier offerings and to gain further insight into the market and to give suppliers an opportunity to ask questions about the Council's requirements.
- Feedback and Analysis
Responses and insights from suppliers will be analysed to:
Refine the specification and procurement strategy
Identify potential risks and mitigation strategies
Ensure the tender is realistic and attractive to the market
- Confidentiality and Transparency
All engagement will be conducted in accordance with public procurement regulations. Participation in this process does not confer any advantage in the subsequent tender.
- Next notice expected357 days ago3 Nov 2025, 23:59 GMT
- Tender notice published318 days ago12 Dec 2025, 15:33 GMT
- Clarification questions by286 days ago13 Jan 2026, 12:00 GMT
- Submission deadline278 days ago21 Jan 2026, 12:00 GMT
- Award decision expected by213 days ago27 Mar 2026, 23:59 GMT
- Assessment summaries sent179 days ago1 May 2026, 00:00 BST
- Standstill ends166 days ago13 May 2026, 23:59 BST
- Latest notice published123 days ago26 Jun 2026, 07:43 BST
- Today26 Oct 2026
- Contract startsin 156 days1 Apr 2027, 00:00 BST
Notice history
11 events · 5 releases on Find a Tender · since 5 Sept 2025- Preliminary market engagement notice published5 Sept 2025, 08:31 BSTUK2
- Pipeline notice published7 Oct 2025, 10:14 BSTUK1
- Status changed to planned7 Oct 2025, 10:14 BST
- Tender notice published12 Dec 2025, 15:33 GMTUK4
- Status changed to active12 Dec 2025, 15:33 GMT
- Procurement method changed12 Dec 2025, 15:33 GMT
- Deadline published: 21 Jan 2026, 12:00 GMT12 Dec 2025, 15:33 GMT
- Contract award notice published1 May 2026, 17:03 BSTUK6
- Status changed to complete1 May 2026, 17:03 BST
- Contract signature expected18 May 2026, 23:59 BSTscheduled
- Contract details notice published26 Jun 2026, 07:43 BSTUK7
Routine re-releases (5)
- 2025-10: 1 release · 7 Oct 2025
- 2025-09: 1 release · 5 Sept 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Arbor Education Partners Group Ltd1 Apr 2027 – 31 Mar 2032 · up to 31 Mar 2037Extensions: The Council reserves the right to extend the contract for up to 60 months. | £1,400,000 | 1 May 2026 | Awarded |
Contracts
Purchase of a Schools Management Information System · Arbor Education Partners Group Ltd
- Signed
- 23 Jun 2026
- Value
- £1,600,000
- Period
- 1 Apr 2027 – 31 Mar 2032 · up to 31 Mar 2037 with extensions
- Status
- active
- Extensions
- The Council reserves the right to extend for a period of up to 60 months
- Options
- The Council reserves the right to procure additional goods and services from the appointed supplier where these are directly related to, and compatible with, the core system. This may include, but is not limited to: - Additional software modules, functionality or system enhancements - Additional user licences or capacity increases - Integration services with other Council or third-party systems - Further configuration, development, or consultancy services - Training and support services beyond the initial implementation - Data migration, reporting, or analytics enhancements Any such options will only be utilised where they remain within the overall scope of the original procurement and are necessary to enhance, extend or optimise the operation of the system. The use of these options will be subject to available budget and internal approval processes and will be agreed in accordance with the contract terms.
3 agreed KPIs: Security audits / penetration testing · Social Value reporting · Business Continuity (BCDR) testing
- Security audits / penetration testing
- Social Value reporting
- Business Continuity (BCDR) testing
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 3final-stage tenders | 2 | 0 | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- ARBOR EDUCATION PARTNERS GROUP LTDAwarded supplier
Official documents & specifications (6)
Official links; attachments are not copiedTender pack and attachments
- Bidding documents and specificationsAccess: The documentation can be found in the Proactis eTendering portal, link provided below: https://supplierlive.proactisp2p.com/Account/Login
Notices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Pipeline notice Pipeline notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender