Find a TenderAwardedContract details notice
Published 23 Dec 2025, 15:45 GMT

Official UK procurement notice

Qualitative Research - British Sign Language Users on Rail

Official notice

Authority: Transport Focus (Central government)

ServicesBelow threshold - open competitionBelow thresholdReserved: K02000001SME suitableVCSE suitable
Sectors: Research & Development (R&D) (73) Delivery: UK
Published estimate£60,000£72,000 inc. VAT
Submissions closed 15 Jan 2026awarded 29 Jan 2026
Awarded to UNIVERSITY OF MANCHESTER
Contract term 3 moends 30 Apr 2026 · starts 1 Feb 2026

What is being bought

Published requirement description

The appointed supplier will work with Transport Focus and SISJ partners to design and deliver qualitative research addressing how BSL users want to receive passenger information across rail environments.

CPV: Research services

The lotProcurement structure

single lot · value published
Lot #1Awarded 3 moSMEVCSEPublished value£60,000
Contract period: 1 Feb 2026 – 30 Apr 2026 (3 mo)Value: £60,000 exc. VAT · £72,000 inc. VAT
Delivery: UKEligibility: SME eligibleVCSE eligible
Pre-qualification & selection criteria (PQQ)1
  • Condition of participation

    Supplier requirements

    We welcome bids from a wide range of suppliers including academic teams, research suppliers, consortia, independent experts, or other suitably qualified organisations with the relevant expertise. Responses must demonstrate:

    • Strong experience delivering qualitative research with d/Deaf and BSL-using participants.
    • Expertise in accessibility, inclusive design or transport research (rail experience desirable), including identification of sample and recruitment of research participants
    • Capability to conduct research in BSL or with high-quality interpreting support.
    • Experience translating complex qualitative insight into clear, actionable conclusions and make recommendations.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Lot awarding rule: Assessment methodology Tenders will be assessed on the basis of: • Quality and clarity of proposed approach, including appropriateness of methodology and sampling approach (50%) • Relevant expertise and track record (30%) • Value for money (20%)

Conditions of participation1
  • Condition of participation

    Supplier requirements

    We welcome bids from a wide range of suppliers including academic teams, research suppliers, consortia, independent experts, or other suitably qualified organisations with the relevant expertise. Responses must demonstrate:

    • Strong experience delivering qualitative research with d/Deaf and BSL-using participants.
    • Expertise in accessibility, inclusive design or transport research (rail experience desirable), including identification of sample and recruitment of research participants
    • Capability to conduct research in BSL or with high-quality interpreting support.
    • Experience translating complex qualitative insight into clear, actionable conclusions and make recommendations.

Procedure terms & legal framework

From the official record
Procedure method
Below threshold - open competition
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Below threshold
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
23 Dec 2025, 15:45 GMT
Last source update
9 Jul 2026, 08:28 BST
Authority reference
BSLDEC25
FTS notice number
2025/S 000-085937
Latest notice
Contract details notice (UK7)
Classification (CPV)
Research services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-05fcce Find a Tender
Contract terms
Reserved participation area
K02000001

How it was run

Official notice
Submission deadline
15 Jan 2026, 23:59 GMT
Clarification deadline
8 Jan 2026, 23:59 GMT
Electronic submission
Not allowed
Detailed submission instructions & authority contactsFrom official release

Please email all tenders to: procurementadmin@transportfocus.org.uk

Questions may be submitted to: procurementadmin@transportfocus.org.uk

Timeline

23 Dec 2025 → 9 Jul 2026 · 5 dates
  1. Tender notice published308 days ago
    23 Dec 2025, 15:45 GMT
  2. Clarification questions by291 days ago
    8 Jan 2026, 23:59 GMT
  3. Submission deadline284 days ago
    15 Jan 2026, 23:59 GMT
  4. Contract starts268 days ago
    1 Feb 2026
  5. Latest notice published110 days ago
    9 Jul 2026, 08:28 BST

Notice history

5 events · 3 releases on Find a Tender · since 23 Dec 2025
  1. Tender notice published
    23 Dec 2025, 15:45 GMT
    UK4
  2. Contract award notice published
    8 Apr 2026, 15:02 BST
    UK6
  3. Status changed to complete
    8 Apr 2026, 15:02 BST
  4. Contract signature expected
    10 Apr 2026, 23:59 BST
    scheduled
  5. Contract details notice published
    9 Jul 2026, 08:28 BST
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £60,0001 award exc. VAT
Bids received 81 from SMEs
Contracts signed 1latest 21 Apr 2026
Awarded toValueDateStatus
UNIVERSITY OF MANCHESTER10 Apr 2026 – 30 Jun 2026£60,00029 Jan 2026Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
8final-stage tenders13—

Contracting authority & participating public bodies

Transport Focus

Contracting authorityPublic authority - central government GB-PPON: PGBR-3271-MNXJ 10th floor, 25 Cabot Square, London, London, E14 4QZContact email

Bidders & participating suppliers

2 commercial parties on the notice
  • THE UNIVERSITY OF MANCHESTERAwarded supplierGB-COH: RC000797GB-PPON: PHDN-5322-MMHL Oxford Road, Manchester, North West, M13 9PLContact email
  • UNIVERSITY OF MANCHESTERAwarded supplierGB-COH: 04714889GB-PPON: PMJG-4344-PVGY Office Of Director Of Finance, Oxford Road Manchester, North West, M13 9PLContact email

Official documents & specifications (4)

Official links; attachments are not copied

Tender pack and attachments

  • Bidding documents and specifications tenderBidding documents and specificationsDOCXOutline of requirement: Qualitative research project with users of British Sign Language to understand requirements for information when using rail.

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender