R5874 Social Care Application Hosting - Support and Maintenance

Official notice

Authority: Tower Hamlets

ServicesNegotiated without publication of a contract notice

Sectors: IT Services & Software (72) Delivery: London (UKI4)

Awarded value£4,241,636published contract · exc. VAT

Awarded 1 Mar 2023

Awarded to Access UK Ltd

What is being bought

Published requirement description

The Mayor and Burgesses of the London Borough of Tower Hamlets intend to enter into a contract with the Access Group in respect of the service described below. The proposed contract term is 3 years with three options to extend by 3 years (A full potential term of 12 years).

The Mosaic application is the case management system used by the Council's Adult and Children's Social Care services. The application is essential for the tracking and delivery of social care services in Tower Hamlets. The contract is for the hosting, support and maintenance of the Mosaic application.

CPV: IT services: consulting, software development, Internet and support

The lotProcurement structure

single lot · no lot value published

Lot #1The Mosaic application is the case management system used by the Council's Adult and…

Delivery: London

Procedure terms & legal framework

From the official record

Procedure method: Negotiated without publication of a contract notice
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 3 Mar 2023, 15:22 GMT
Last source update: 3 Mar 2023, 15:22 GMT
Authority reference: DN646920
FTS notice number: 2023/S 000-006336
Classification (CPV): IT services: consulting, software development, Internet and support
Delivery area: London (UKI4)
Official registry OCID: ocds-h6vhtk-03ae14 Find a Tender

Why no open competition: The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons
Published justification: This award is lawful in accordance with regulation 32(2)(b)(II) because competition is absent for technical reasons. The council has used the Mosaic case management system in support of its Social Care Services for some years. A considerable amount of Council resources have been invested in implementing modules and integrating the application with the council's direct social care service provision such that it would be impossible for the council to procure an alternative economic operator for the provision of a social care application at this time. Only the current economic operator can provide the required, continuity and integration with the council's statutory social care provision. the contract will run for 12 years (3+3+3+3)

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £4,241,6361 contract exc. VAT

Contracts signed 1latest 1 Mar 2023

Awarded to	Value	Date	Status
Access UK Ltd	£4,241,636 †	—	Awarded

Contracts

Contract 006336-2023-1 · Access UK Ltd
Signed
1 Mar 2023
Value
£4,241,636
Status
active

Contracting authority & participating public bodies

Tower Hamlets

Contracting authorityRegional or local authorityGeneral public services Mulberry Place, 5 Clove Crescent, Town Hall, London, London, E14 2BGContact name, email, phone

Dispute resolution & review bodies

London Borough of Tower HamletsReview body London

Bidders & participating suppliers

1 commercial party on the notice

The Access GroupAwarded supplier The Armstrong Building 10 Orchard Drive, Loughborough, London, LE11 3QF

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.