Official UK procurement notice
Remote Monitoring and Management Services
Authority: Norfolk County Council (Local council)
What is being bought
Published requirement descriptionThe Council is seeking to purchase on behalf of ICT solutions a Remote Monitoring and Management Services for Schools, which will include real-time monitoring of a minimum of 6500 endpoints and support. If additional endpoints are added, ICT solutions will require that the RMM is extended to those additional endpoints.
Norfolk County Council runs ICT Solutions which supports schools with their ICT requirements, and assists several Schools, academies, Multi-Academy Trusts and other educational establishments with their ICT where requested. ICT Solutions is a traded service operated by Norfolk County Council working within its Digital Services department.
Please note
Norfolk County Council has joined the government's Devolution Priority Programme. This process has the potential to lead to the establishment of a county combined authority for Norfolk and Suffolk, with strategic powers, headed by an elected mayor. A consultation is under way.
Government has also invited participation by Norfolk in Local Government Review. This process has the potential to lead to unitary local government in Norfolk. One of these changes could happen without the other.
The contract may be assigned or novated to any successor authority(ies) to Norfolk County Council or to any joint body incorporating or formed by any such successor. The County Council or a successor authority or joint body may order services on behalf of other local authorities serving any area within Norfolk's current geographical boundaries.
CPV: Software maintenance and repair services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£190,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
- Simple description: Price weighting 50%, quality weighting 50% and awarded to the Applicant achieving the highest Total Score.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Cancelled
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 17 Oct 2025, 09:53 BST
- Last source update
- 3 Feb 2026, 11:34 GMT
- Award evaluation window
- Submission end – 19 Dec 2025
- FTS notice number
2025/S 000-066143- Latest notice
- Procurement termination notice (UK12)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05ce7fFind a Tender
How it was run
Official notice- Submission deadline
- 21 Nov 2025, 10:00 GMT
- Clarification deadline
- 12 Nov 2025, 10:00 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
To express an interest and participate in this procurement applicants must first be registered on the system at in-tendhost.co.uk/norfolkcc ↗. Full instructions for registration and use of the system can be found at in-tendhost.co.uk/norfolkcc/aspx/Buyer… ↗. Once registered you will be able to see the procurement project under the `tenders` section and `express an interest` to view the documentation. If you encounter any difficulties whilst using the system you can contact the In-tend support team by phoning +44 8442728810 or e-mailing support@in-tend.co.uk.
Tenders must be submitted via in-tendhost.co.uk/norfolkcc ↗
Timeline
17 Oct 2025 → 1 Mar 2026 · 6 dates- Tender notice published376 days ago17 Oct 2025, 09:53 BST
- Clarification questions by350 days ago12 Nov 2025, 10:00 GMT
- Submission deadline341 days ago21 Nov 2025, 10:00 GMT
- Award decision expected by312 days ago19 Dec 2025, 23:59 GMT
- Latest notice published267 days ago3 Feb 2026, 11:34 GMT
- Contract starts241 days ago1 Mar 2026
Notice history
3 events · 2 releases on Find a Tender · since 17 Oct 2025- Tender notice published17 Oct 2025, 09:53 BSTUK4
- Procurement termination notice published3 Feb 2026, 11:34 GMTUK12
- Status changed to complete3 Feb 2026, 11:34 GMT
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| supplier not published | — | 19 Jan 2026 | CancelledNo acceptable bids were received. |
Contracting authority & participating public bodies
Official documents & specifications (2)
Official links; attachments are not copiedNotices published for this procedure
- Procurement termination notice Procurement termination notice on Find a Tender
- Tender notice Tender notice on Find a Tender