Find a TenderPast planning noticePreliminary market engagement notice
Published 23 May 2025, 12:01 BST

Official UK procurement notice

Request for Information - Audience Interactive Social Media Toolkit

Official notice

Authority: BBC (British Broadcasting Corporation) (Public body)

ServicesAbove thresholdSME suitable
Planned pipeline valueValue not publishedpipeline notice, not a live tender
Tender notice expected 1 Sept 2025from the planned procurement notice
Contract term 3 yrsends 5 Oct 2028 · up to 5 Oct 2030 with extensions · starts 6 Oct 2025

What is being bought

Published requirement description

This Request for Information (‘RFI’) relates to an Audience Interactive Social Media Toolkit.

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The BBC currently relies on IMI Social to capture, route, and curate audience contributions from SMS, social media, and WhatsApp, integrating them into BBC production workflows. This enables various on-air applications, such as reading SMS messages on the radio, playing WhatsApp voice notes, and rendering audience data for on-screen graphics. The platform processes millions of messages each month across radio, podcasts, news, and TV.

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To ensure continuity, the BBC needs to procure a new web-based Social Audience Engagement Solution.

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You can find further information in the RFI document which can be downloaded from the BBC's eSourcing portal via bbc.bravosolution.co.uk ↗. Instructions on how to register on the eSourcing portal can be found in the 'Engagement' section of this notice.

CPV: Electronic message and information services · Electronic message services · Enhanced Messaging Service (EMS) services · Multimedia Message Service (MMS) services · Short Message Service (SMS) services · Telecommunications system · Wireless telecommunications system

The lotProcurement structure

single lot · no lot value published
Lot #1PlannedRenewal 3 yrsSME

Procedure terms & legal framework

From the official record
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Past planning notice
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
23 May 2025, 12:01 BST
Last source update
23 May 2025, 12:01 BST
Authority reference
PROC/2025/48
FTS notice number
2025/S 000-026091
Latest notice
Preliminary market engagement notice (UK2)
Classification (CPV)
Electronic message and information servicesElectronic message servicesEnhanced Messaging Service (EMS) servicesMultimedia Message Service (MMS) servicesShort Message Service (SMS) servicesTelecommunications systemWireless telecommunications system
Delivery area
UK
Official registry OCID
ocds-h6vhtk-0521cd Find a Tender

How it was run

Official notice
Submission deadline
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Timeline

23 May 2025 → 6 Oct 2025 · 4 dates
  1. Planning notice published
    23 May 2025, 12:01 BST
  2. Market engagement
    13 Jun 2025, 23:59 BST

    RFI response deadline 13/06/25 14:00 noon UK time.

    *

    In order to take part in this RFI, please take the following steps:

    1 - Register your company on the Jaggaer eSourcing portal (this is only required once):

    1.1 Go to bbc.bravosolution.co.uk ↗

    1.2 - Click the link on the login page to register.

    1.3 Accept the terms and conditions and click 'Continue'.

    1.4 - Enter your correct business and user details.

    1.5 - Note the username you chose and click 'Save' when complete.

    1.6 - You will shortly receive an email with your temporary password.

    *

    2 - Express an interest in the RFI:

    2.1 - Login to the portal with the username/password.

    2.2 - Click the 'PQQs Open to all Suppliers' link.

    2.3 - Click on the relevant PQQ to access the content.

    2.4 - Click the 'Express Interest' button at the top of the page. This will move the PQQ into your 'My PQQs page. (This is a secure area reserved for your projects only).

    2.5 - You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ Details' box.

    *

    1. Responding to the tender:

    3.1 - Click 'My Response' under PQQ Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining).

    3.2 - All RFI documentation can be found within the eTendering portal.

    3.3 - Note the deadline for completion, and then follow the onscreen instructions to complete the PQQ.

    3.4 You must then submit your reply using the 'Submit Response' button at the top of the page. If you require any further assistance, please consult the online help, or contact the Jaggaer eSourcing help desk.

  3. Tender notice expected
    1 Sept 2025, 23:59 BST
  4. Contract starts386 days ago
    6 Oct 2025, 00:00 BST

Notice history

1 event · 1 release on Find a Tender
  1. Preliminary market engagement notice published
    23 May 2025, 12:01 BST
    UK2

Commercial outcome & contract awards

Pipeline notice
Awards (0)
No award published
Contracts (0)
No contract published
Bid statistics
No aggregate bid statistics published

Contracting authority & participating public bodies

BBC (British Broadcasting Corporation)

Contracting authorityPublic authority - sub-central government GB-PPON: PJRB-3233-GTQL Broadcasting House, Portland Place, London, London, W1A 1AAContact email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure