Official UK procurement notice
Retail Managed Service · UK public procurement notice
Authority: Northern Trains Ltd (Public body)
What is being bought
Published requirement descriptionProvision of a Retail Managed Service that will enable a network of high street, convenience store and other outlets to retail rail tickets compliant with rail industry RSP (Rail Settlement Plan) accredited interface, standards and rules.
Rail Tickets issued through the Retail Managed Service network of Outlets will be both suitable and effective for use by passengers on the rail network in Great Britain.
The potential value of the contract will depend upon the degree to which the service is adopted by the travelling public as a payment option, since the majority of charges relate to a Transaction Fee.
CPV: Sale of travel tickets and package tours services
The lotProcurement structure
single lot · no lot value publishedProcedure terms & legal framework
From the official record- Procedure method
- Negotiated without publication of a contract notice
- Legal basis
- CELEX · 32014L0025 Utilities Contracts Regulations 2016 (Directive 2014/25/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 6 Jul 2023, 18:13 BST
- Last source update
- 6 Jul 2023, 18:13 BST
- FTS notice number
2023/S 000-019361- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-03df8bFind a Tender
- Why no open competition
The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons
- Published justification
Northern Trains Limited (Northern) in conjunction with a number of Train Operating Companies provide rail services across the North of England, retailing tickets through a diverse range of channels including ticket-vending machines, digital media and a small number of ticket offices at discrete rail station locations. Maintaining accessibility of the rail network and services to all elements of the travelling public is a key requirement and objective for all rail operators, including the need to facilitate the capability for customers to purchase rail tickets by either cash or bankcard.
Northern are seeking to appoint a Retail Managed Service provider that will enable a pilot scheme implementation of rail ticket retailing at convenience and other retail store's locations. The pilot scheme once implemented will be maintained and operated until a replacement service has been established by the rail industry. It is not felt that competitively tendering this requirement at this stage would be in the public interest, in terms of the cost associated, and given the limited pool of potential providers.
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Payzone Bill Payments Limited | £2,500,000 † | — | Awarded |
Contracts
Contract 019361-2023-1 · Payzone Bill Payments Limited
- Signed
- 6 Jul 2023
- Value
- £2,500,000
- Status
- active
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Department for TransportReview body
Bidders & participating suppliers
1 commercial party on the notice- Payzone Bill Payments LimitedAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.