Official UK procurement notice
Safe Haven Support Service Northumberland and North Tyneside
Authority: NHS North East and North Cumbria Integrated Care Board (Central government)
What is being bought
Published requirement descriptionNHS North East and North Cumbria Integrated Care Board (the Contracting Authority), have undertaken a procurement to commission a Safe Haven Support Service Northumberland and North Tyneside under NHS Standard Contract within the Northumberland and North Tyneside areas.
The contract term is for an initial period of 4 years commencing on 01 July 2026, with an option to extend for a further 12 months at the discretion of the Contracting Authority and subject to satisfactory contractual and financial performance.
The publication of this notice marks the conclusion of the Standstill Period following the UK6 Contract award notice on 03 March 2026.
This UK7 Contract Details Notice is being published following the completion of the voluntary standstill period and contract award.
CPV: Guidance and counselling services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£3,617,500
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
- Non financial criteria ( Quality ): Price is not the only award criterion and all criteria are stated only in the procurement documents
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Light touch regime
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 11 Sept 2025, 15:58 BST
- Last source update
- 26 Mar 2026, 09:47 GMT
- Award evaluation window
- Submission end – 26 Mar 2026
- Authority reference
NENC039- FTS notice number
2025/S 000-081363- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0598d1Find a Tender
How it was run
Official notice- Submission deadline
- 21 Jan 2026, 12:00 GMT
- Clarification deadline
- 7 Jan 2026, 12:00 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
The ICB is utilising an electronic tendering tool to manage this procurement and communicate with potential bidders. Accordingly, there will be no hard copy documents issued to potential bidders and all communications with the ICB, including bid submissions, will be conducted via the Atamis portal at: health-family.force.com/s/Welcome ↗. It is free to register on the portal and it can be accessed at any time of day providing you have a working internet connection. Should bidders have any queries, or are having problems registering on the portal; they should contact the Atamis helpdesk via:
Support-health@Atamis.co.uk or phone number 02922 809277
The helpdesk is open Monday - Friday between 08.00 am - 06.00 pm
Tender documentation will be available on the e-tendering site from 10 October 2025
The Central Digital Platform (CDP) is an online resource incorporating Find a Tender Service (FTS) which will make it easier for suppliers to find and bid for contract opportunities. It is the place where all the regulated public procurement notices are published and supplier information is stored and updated for inclusion within bid opportunities. To take part in this bid opportunity you will need to register on FTS. It is the supplier's responsibility to ensure that the data they are sharing is accurate. This will include the need to complete basic information on the supplier information, declare it is correct and generate a share code or download a file of their information. The supplier will need to submit this share code or file in the way that was determined by the buyer in the tender notice or tender documents. If you have previously registered on Find a Tender Service you will need to re-register and enter your organisation information at www.gov.uk/find-tender ↗.
Timeline
11 Sept 2025 → 1 Jul 2026 · 10 dates- Planning notice published11 Sept 2025, 15:58 BST
- Market engagement397 days ago25 Sept 2025, 23:59 BST
NENC039- Safe Haven Service Northumberland and North Tyneside - Request for Information - NHS North East and North Cumbria Integrated Care Board
NHS North East and North Cumbria Integrated Care Board, (the Contracting Authority), are conducting a Request for Information (RFI) exercise in order to gain a better understanding of the capacity and appetite of the market to deliver NENC039- Safe Haven Service Northumberland and North Tyneside for people within the Northumberland and North Tyneside areas of the ICB footprint.
It is anticipated that TUPE may apply to the current service elements for both areas.
This is a Procurement Act 2023 intended approach notice.
The awarding of this contract is subject to the Procurement Act 2023 and the Procurement Regulations 2024. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this service.
It is important to note that this PIN/RFI is not a call for competition and as such potential providers will need to express an interest in any future tender opportunity once a contract notice is published on Find and Tender on the Central Digital Platform (CDP).
It should be noted that this PIN/RFI invites individuals and organisations to express an interest in this RFI exercise only, and it is NOT part of any pre-qualification or selection process. This PIN/RFI is intended as an awareness, communication, and information gathering exercise. An expression of interest is no indication of a commitment to participate in the RFI process nor does it infer any preferential or special status on those individuals and organisations who express an interest.
To register an interest in responding to this market engagement exercise and obtain a copy of the Request for Information documentation please go to the e-tender portal: health-family.force.com/s/Welcome ↗.
Please note that the deadline for RFI responses is
12 noon on Friday 25 September 2025.
Please note that all communications and RFI submissions will be conducted via the Atamis e-tender portal only.
It is free to register on the portal and it can be accessed at any time of day providing you have a working internet connection. Should bidders have any queries, or are having problems registering on the portal; they should contact the Atamis helpdesk via:
Phone number 02922 809277 and by email at support-health@atamis.co.uk
The helpdesk is open Monday - Friday between 9am - 5.30pm
- Tender notice published322 days ago10 Dec 2025, 10:47 GMT
- Clarification questions by294 days ago7 Jan 2026, 12:00 GMT
- Submission deadline280 days ago21 Jan 2026, 12:00 GMT
- Assessment summaries sent239 days ago3 Mar 2026
- Standstill ends228 days ago13 Mar 2026, 23:59 GMT
- Latest notice published216 days ago26 Mar 2026, 09:47 GMT
- Award decision expected by215 days ago26 Mar 2026, 23:59 GMT
- Contract starts119 days ago1 Jul 2026, 00:00 BST
Notice history
10 events · 4 releases on Find a Tender · since 11 Sept 2025- Preliminary market engagement notice published11 Sept 2025, 15:58 BSTUK2
- Tender notice published10 Dec 2025, 10:47 GMTUK4
- Published value published: £3,617,50010 Dec 2025, 10:47 GMT
- Status changed to active10 Dec 2025, 10:47 GMT
- Procurement method changed10 Dec 2025, 10:47 GMT
- Deadline published: 21 Jan 2026, 12:00 GMT10 Dec 2025, 10:47 GMT
- Contract award notice published3 Mar 2026, 13:47 GMTUK6
- Status changed to complete3 Mar 2026, 13:47 GMT
- Contract signature expected16 Mar 2026, 23:59 GMTscheduled
- Contract details notice published26 Mar 2026, 09:47 GMTUK7
Routine re-releases (4)
- 2025-09: 1 release · 11 Sept 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| EVERYTURN SERVICES LTDVCSE1 Jul 2026 – 30 Jun 2030 · up to 30 Jun 2031Extensions: Option to extend for a further 12 months, subject to satisfactory financial and contractual performance and at the discretion of the Contracting Authority. | £3,617,500 | 2 Mar 2026 | Awarded |
Contracts
Safe Haven Support Service Northumberland and North Tyneside · EVERYTURN SERVICES LTDVCSE
- Signed
- 25 Mar 2026
- Value
- £3,617,500
- Period
- 1 Jul 2026 – 30 Jun 2030 · up to 30 Jun 2031 with extensions
- Status
- active
- Extensions
- Option to extend subject to satisfactory financial and contractual performance and at the discretion of the Contracting Authority.
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 3final-stage tenders | 0 | 3 | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- EVERYTURN SERVICES LTDAwarded supplier
Official documents & specifications (4)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender