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Published 23 Apr 2026, 15:32 BST

Official UK procurement notice

Saltburn Cliff Tramway - Maintenance

Official notice

Authority: Redcar and Cleveland Borough Council (Local council)

ServicesOpen procedureAbove thresholdSME suitable
Sectors: Repair & Maintenance (50) Delivery: North East (UKC12)
Published estimate£630,000≈ £126k / year · £756,000 inc. VAT
Submissions closed 7 Oct 2026
Contract term 5 yrsends 31 Dec 2031 · up to 31 Dec 2033 with extensions · starts 1 Jan 2027

What is being bought

Published requirement description

Redcar and Cleveland Borough Council is undertaking a procurement process to appoint a contractor to carry out maintenance services, emergency response and replacement parts as required for the Saltburn Cliff Tramway.

The contract period is for an initial duration of 5 years, plus an optional 2 x 12 month optional extension periods.

  • The authority expects to re-tender this requirement around 1 Sept 2033, 23:59 BST.

CPV: Repair and maintenance services

The lotProcurement structure

single lot · value published
Lot #1Renewal 5 yrsSMEPublished value£630,000
Contract period: 1 Jan 2027 – 31 Dec 2031 (5 yrs) · up to 31 Dec 2033 with extensionsValue: £630,000 exc. VAT · £756,000 inc. VAT
Delivery: North EastEligibility: SME eligible
Extensions: 2 x 12 month optional extension periods. Extensions will be exercised at the sole discretion of the Contracting Authority, subject to satisfactory contractor performance and continued business need
50000000 Repair and maintenance services
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Conditions of Participation are included in the Invitation To Tender, and include:

    • Financial Capacity
    • Insurance
    • Data Protection
    • Health & Safety
    • Equality Legislation

    Please see tender for full details

  • Technical & professional ability

    Conditions of Participation are included in the Invitation To Tender, and include:

    • Information Security

    Please see tender for full details

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 50%Price: 40%Social value: 10%
Published sub-criteria (5)
  • Competency: 20%
  • Methodology: 20%
  • Supply Chain Management: 10%
  • Price: 40%
  • Social Value TOMs: 10%
Published award criteria (5)
  • Competency: Please detail the competency of your organisation and, where applicable, any sub-contractors who will be used to deliver all services under this contract. Your response should include: • Details the competencies of your organisation and the key individuals to be assigned to this contract for delivering works and services to ensure safe, compliant and effective delivery of all inspection, maintenance and testing activities in line with the requirements detailed within the specification - 15% • An explanation of how your organisation maintains current and ongoing competency, including details of training programmes, refresher requirements, technical updates and mechanisms for ensuring key personnel remain fully up to date with regulatory changes, safety standards and specialist engineering practices throughout the Contract period - 5%
  • Methodology: Please provide a detailed methodology to show how your organisation will successfully deliver all inspections, maintenance and testing in line with the specification. Your response should include: • Details of how you will approach and undertake inspections, as detailed within Specification and Pricing Schedule - 5% • Your proposed maintenance programme to ensure that the cliff lift remains operational, safe and compliant with relevant regulations throughout the term of the contract (programme may be added as an attachment which will not count toward page limit, but must be clearly referenced) - 6% • Your approach to pro-active maintenance, to identify and address potential future issues before they materialise, to ensure downtime is kept to a minimum - 4% • Details of the resources to be applied to the monthly & annual maintenance service - 3% • Details of your process for responding to unplanned maintenance and emergency / out of hours assistance, including your response times, escalation processes and availability of call out engineers - 2%
  • Supply Chain Management: Please provide details of how you will manage supply chain partners required to deliver this contract. Your response should include: • Provide details of the range of supply chain partners and how you will manage these relationships to ensure a high quality service is provided - 4% • Details of your organisations onboarding process for supply chain partners, to ensure that partners are competent and capable of to deliver the requirements to high standards - 4% • Details of how you will manage lead times to ensure key components are readily available throughout the contract period - 2%
  • Social Value TOMs: Social Value Part A - Social Value Calculator - 2% Social Value Part B - Method Statement - 8%
  • Price
Conditions of participation2
  • Economic & financial standing

    Conditions of Participation are included in the Invitation To Tender, and include:

    • Financial Capacity
    • Insurance
    • Data Protection
    • Health & Safety
    • Equality Legislation

    Please see tender for full details

  • Technical & professional ability

    Conditions of Participation are included in the Invitation To Tender, and include:

    • Information Security

    Please see tender for full details

What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · next expected 1 Sept 2033
First published
23 Apr 2026, 15:32 BST
Last source update
11 Sept 2026, 16:28 BST
Award evaluation window
Submission end – 20 Nov 2026
Authority reference
OPEN2026817
FTS notice number
2026/S 000-086610
Latest notice
Tender notice (UK4)
Classification (CPV)
Repair and maintenance services
Delivery area
North East (UKC12)
Official registry OCID
ocds-h6vhtk-0689e5 Find a Tender

How it was run

Official notice
Run through: portal not identified
Electronic submission allowedLanguage: EN
Submission deadline
7 Oct 2026, 14:00 BST
Clarification deadline
30 Sept 2026, 17:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Please be advised that Redcar & Cleveland Borough Council are conducting this procurement via Open (www.open.uk.org ↗). If you go to Browse Opportunities at the top of the page and Filter on Redcar and Cleveland Borough Council you can then search for this opportunity. Tenders must be submitted via the Open system.

If you require time-critical assistance on submitting your response, please contact the Open Support Team open.support@nepo.org

For non-time critical issues, such as passwords, general account queries and location of information please visit Open hub via www.open-hub.org/how-to-guides/ ↗ (www.open-hub.org/how-to-guides/ ↗) or seek support from open.support@nepo.org.

PLEASE NOTE: The system is accessible 24/7 however, technical support is only available Monday - Thursday 8:30am-5:00pm, Friday - 8:30am-4:30pm

Timeline

23 Apr 2026 → 1 Jan 2027 · 7 dates
  1. Planning notice published187 days ago
    23 Apr 2026, 15:32 BST
  2. Market engagement174 days ago
    6 May 2026, 23:59 BST

    Redcar and Cleveland Borough Council are inviting interested organisations to take part in a Market Engagement exercise, ahead of an anticipate Procurement exercise to appoint a contractor to carry out maintenance services, emergency response and replacement parts as required for the Saltburn Cliff Tramway.

    The engagement will provide information on the Council's proposed service specification, strategic objectives, and anticipated procurement process. It will also give suppliers the opportunity to provide feedback on delivery models, risk allocation, commercial arrangements, and innovation opportunities.

    Tender documentation is expected to be issued in May/June 2026.

    A provider engagement session will be held virtually via Microsoft Teams at 10:30 on Wednesday 6 May 2026, for approximately one hour.

    Where appropriate, anonymised or summary feedback from the engagement exercise may be shared with all interested parties to support transparency and equal treatment.

    The Council will ensure that information obtained during engagement is managed fairly and that no participant receives an unfair competitive advantage.

    Providers wishing to register attendance must do so in writing to procurement@redcar-cleveland.gov.uk no later than 17:00 on Tuesday 5 May 2026. Please provide your organisation's name and name of those wishing to attend, along with email addresses.

    If you are unable to attend on the dates provided but would like to discuss the forthcoming opportunity with the Council, please email and we will endeavour to arrange a call to discuss.

    Participation in this preliminary market engagement exercise is voluntary. Participation does not guarantee inclusion in any subsequent procurement process. Non-participation will not disadvantage any potential bidder. All bidders in the future procurement will have equal access to relevant information.

    Information submitted as part of this engagement will be used solely for the purpose of informing the procurement process and will be handled in accordance with applicable data protection legislation.

  3. Tender notice published46 days ago
    11 Sept 2026, 16:28 BST
  4. Clarification questions by27 days ago
    30 Sept 2026, 17:00 BST
  5. Submission deadline20 days ago
    7 Oct 2026, 14:00 BST
  6. Today
    28 Oct 2026
  7. Award decision expected byin 23 days
    20 Nov 2026, 23:59 GMT
  8. Contract startsin 64 days
    1 Jan 2027

Notice history

6 events · 3 releases on Find a Tender · since 23 Apr 2026
  1. Preliminary market engagement notice published
    23 Apr 2026, 15:32 BST
    UK2
  2. Preliminary market engagement notice published
    5 May 2026, 09:54 BST
    UK2
  3. Tender notice published
    11 Sept 2026, 16:28 BST
    UK4
  4. Status changed to active
    11 Sept 2026, 16:28 BST
  5. Procurement method changed
    11 Sept 2026, 16:28 BST
  6. Deadline published: 7 Oct 2026, 14:00 BST
    11 Sept 2026, 16:28 BST

Contracting authority & participating public bodies

Redcar and Cleveland Borough Council

Contracting authorityPublic authority - sub-central government GB-PPON: PHZX-3726-LWBD Redcar and Cleveland House, Kirkleatham Street, Redcar, North East, TS10 1RTContact email

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure