Official UK procurement notice
Service Desk Professional Support Service
Authority: Leeds Community Healthcare NHS Trust (Central government)
What is being bought
Published requirement descriptionSupport in the end-to-end design and implementation of a new service desk arrangement. This will initially require a discovery piece of work, to understand how we currently work, the support we provide, and the requirements of our wider organisation.
CPV: Computer support and consultancy services
The lotProcurement structure
single lot · value publishedLot #1Published value£50,000
- Condition of participation
The supplier must be able to provide their services within 2 months of the contract being awarded (expected to be late 2025) and be able to fully deliver their recommendations within 12 months.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (3)
- Requirement Spec: 50%
- Pricing: 40%
- Social Reqs: 10%
Published award criteria (3)
- Requirement Spec
- Social Reqs
- Pricing
- Condition of participation
The supplier must be able to provide their services within 2 months of the contract being awarded (expected to be late 2025) and be able to fully deliver their recommendations within 12 months.
- Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Below threshold - open competition
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Below threshold
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 13 Aug 2025, 10:21 BST
- Last source update
- 2 Sept 2025, 08:48 BST
- FTS notice number
2025/S 000-052988- Latest notice
- Tender notice (UK4)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0586c2Find a Tender
How it was run
Official notice- Submission deadline
- 3 Oct 2025, 12:00 BST
- Clarification deadline
- 26 Sept 2025, 12:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
Via the Atamis Health Family System - atamis-1928.my.site.com/ProSpend__CustomComm… ↗
Timeline
13 Aug 2025 → 2 Dec 2025 · 6 dates- Planning notice published13 Aug 2025, 10:21 BST
- Tender notice published2 Sept 2025, 08:48 BST
- Clarification questions by396 days ago26 Sept 2025, 12:00 BST
- Submission deadline389 days ago3 Oct 2025, 12:00 BST
- Next notice expected385 days ago6 Oct 2025, 23:59 BST
- Contract starts329 days ago2 Dec 2025
Notice history
4 events · 2 releases on Find a Tender · since 13 Aug 2025- Planned procurement notice published13 Aug 2025, 10:21 BSTUK3
- Tender notice published2 Sept 2025, 08:48 BSTUK4
- Status changed to active2 Sept 2025, 08:48 BST
- Deadline moved to 3 Oct 2025, 12:00 BST2 Sept 2025, 08:48 BST-28 days · was 31 Oct 2025, 12:00 GMT
Contracting authority & participating public bodies
Official documents & specifications (4)
Official links; attachments are not copiedTender pack and attachments
Notices published for this procedure
- Tender notice Tender notice on Find a Tender
- Planned procurement notice Planned procurement notice on Find a Tender