SMAX Premium Service Desk

Direct award

Awarded value£294,285published award · exc. VAT

Award in standstill Not publishedno call for competition

Award (standstill) to IOCO SOLUTIONS LIMITED

What is being bought

Published requirement description

Renewal of existing service desk platform - licence, maintenance and hosting

single lot · no lot value published

Lot #1Awarded

Delivery: South West

From the official record

Why no open competition: Single Suppliers Intellectual Property Exclusive Rights; Single Suppliers Technical Reasons
Published justification: Proprietary software

2 events · 1 release on Find a Tender · since 24 Nov 2025

Published awards, contracts and bid statistics, not a forecast

Awards 1some still in standstill

Awarded value £294,2851 award exc. VAT

Awarded to	Value	Date	Status
IOCO SOLUTIONS LIMITED29 Dec 2025 – 28 Dec 2030	£294,285	—	Standstill

Contracting authorityPublic authority - central government GB-NHS: REF · GB-PPON: PGXP-9455-TXGR Treliske, Truro, South West, TR1 3LJContact email

1 commercial party on the notice

IOCO SOLUTIONS LIMITEDAwarded supplierGB-COH: 06530792GB-PPON: PTHZ-5518-BLGL 6-7 Castle Gate, Hertford, East of England, SG14 1HDContact email

Official links; attachments are not copied

Notices published for this procedure

Transparency notice awardTransparency noticeUK5Transparency notice on Find a Tender24 Nov 2025, 13:58 GMT