Official UK procurement notice
Student Support Services “Be Well Talk Now”
Authority: University of Bath (Education)·Consortium: 2 public authorities
What is being bought
Published requirement descriptionThe University of Bath has had a relationship with the current provider since 2019, providing a 24/7 telephone and live chat advice line for students, locally branded as ‘Be Well Talk Now’ (more information online: www.bath.ac.uk/campaigns/be-well-ta… ↗).
This arrangement is in need of review and this brief lists the requirements from a service to take effect from the beginning of the 24/25 academic year.
CPV: Counselling services
The lotProcurement structure
single lot · value publishedLot #1To provide a 24/7 phone line for students to seek both in the moment Mental Health and…Published value£120,000
To provide a 24/7 phone line for students to seek both in the moment Mental Health and Wellbeing Support as well as Generalist Advice
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (2)
- Service Provision (Quality): 80%
- Service Fees and Associated Costs: 20%
Published award criteria (2)
- Service Provision (Quality): 80.00%
- Service Fees and Associated Costs: 20.00%
- Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 30 Apr 2024, 16:05 BST
- Last source update
- 30 Apr 2024, 16:05 BST
- Award evaluation window
- 4 Jun 2024 – …
- FTS notice number
2024/S 000-013931- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-045634Find a Tender
Publisher note: For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-UK-Bath:-Counselling-services.:-Counselling-services./79739B2JP4 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/79739B2JP4 GO Reference: GO-2024430-PRO-25908674
How it was run
Official notice- Submission deadline
- 4 Jun 2024, 14:00 BST
- Submission channel
- {"written"}
- Accepted languages
- et
- Bids opened
- 4 Jun 2024, 14:00 BST
Timeline
30 Apr 2024 → 4 Jun 2024 · 3 dates- Notice published30 Apr 2024, 16:05 BST
- Submission deadline4 Jun 2024, 14:00 BST
- Bids opened4 Jun 2024, 14:00 BST
Contracting authority & participating public bodies
2 public bodies on the noticeConsortium members and other public bodies
- University of BathContracting authorityBody governed by public lawEducation
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.