Find a TenderAwarded
Published 3 May 2024, 14:27 BST

Official UK procurement notice

Student Support Services (May 2024)

Official notice

Authority: University of Hertfordshire (Education)

ServicesOpen procedureSME suitable
Published estimate£200,000exc. VAT5% above published estimate
Submissions closed 3 Jun 2024awarded 3 Sept 2024
Awarded to Randstad Solutions Limited

What is being bought

Published requirement description

The University is conducting a tender exercise to set up a contract with the successful bidder for the provision of non medical helpers to support students across all programmes of study throughout the academic year.It is anticipated that the contract will be awarded July 2024 with non medical helpers available to commence work for the start of the academic year in early September. The numbers of non-medical helpers required will not be finalised until students have completed registration and their individual needs have been assessed. Requirements may vary throughout the year so the successful bidder will need to flexible to meet changing demand.All University policies and regulations relating to information, security, data management, systems and services, will apply to all contracts resulting from this tender. The contract is for an initial term of three years subject to satisfactory performance with the option to extend by an additional two years with agreement by both parties.

CPV: Company health services · Health and social work services · Health services · Miscellaneous health services

The lotProcurement structure

single lot · value published
Lot #1The University of Hertfordshire’s Student Wellbeing Service are looking for a provider…AwardedPublished value£200,000

The University of Hertfordshire’s Student Wellbeing Service are looking for a provider to partner with to deliver support to students across all programmes of study throughout the academic year. Support will be provided to students with complex needs such as visual impairment, hearing impairment or mobility difficulties for the duration of their studies. The University of Hertfordshire aims to ensure all students’ have a rewarding experience during their time studying and through offering support tailored to individual needs we hope to meet this objective.

Delivery: East of England · University of Hertfordshire
Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • Price
Conditions of participation1
  • Suitability

    As described in the procurement documents

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
3 May 2024, 14:27 BST
Last source update
3 Sept 2024, 15:59 BST
Award evaluation window
3 Jun 2024 – …
Authority reference
23024
FTS notice number
2024/S 000-028170
Classification (CPV)
Company health servicesHealth and social work servicesHealth servicesMiscellaneous health services
Delivery area
East of England (UKH23)
Official registry OCID
ocds-h6vhtk-045742 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Review and risk notes
Review procedure

In accordance with PCR2015.

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup

Tender documents are also served through a separate tool: https://in-tendhost.co.uk/universityofhertfordshire/aspx/MessagesHelp ↗

Submission deadline
3 Jun 2024, 12:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bids opened
3 Jun 2024, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

3 Jun 2024 → 3 Sept 2024 · 3 dates
  1. Submission deadline
    3 Jun 2024, 12:00 BST
  2. Bids opened
    3 Jun 2024, 12:00 BST
  3. Notice published
    3 Sept 2024, 15:59 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    3 Sept 2024, 15:59 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £210,0001 contract exc. VAT
Bids received 55 from SMEs
Contracts signed 1latest 3 Sept 2024
Awarded toValueDateStatus
Randstad Solutions LimitedStudent Support Services£210,000 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
5bids · 5 electronic5——

Contracting authority & participating public bodies

University of Hertfordshire Higher Education Corporation

Contracting authorityEducationBody governed by public lawEducation MacLaurin Building, 4 Bishops Square, Hatfield, East of England, AL10 8NEContact name, email Published organisation website ↗

Dispute resolution & review bodies

  • Crown Commercial ServicesMediation body Liverpool

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria