Official UK procurement notice
Student Wellbeing Case Management System
Authority: University of Exeter (Central government)
What is being bought
Published requirement descriptionThe University of Exeter is looking for a partner to provide an IT system to underpin our Wellbeing Service offering to our students. The key users of this system will include students, academics, and wellbeing practitioners. We are seeking a partner who has proven delivery experience in a similar setting and or with similar user groups.
The selected solution will need to; facilitate the triaging of incoming requests, store case notes, efficiently and securely sharing information, highlighting risks, and providing alerts – all in the aim of ensuring that our students receive access to and support from our Wellbeing Services in a timely manner.
The resultant contract will be for an initial three year fixed term, with two further optional extension periods of twelve months. Where the selected supplier will be required to; implement, host, support / maintain, and manage the lifecycle of the proposed solution to deliver on the university’s stated requirements in full.
- Recurrence: 5 years
CPV: Educational software package · Industry specific software package · Medical software package
The lotProcurement structure
single lot · value publishedLot #1RenewalPublished value£150,000
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Goods
- Notice status
- Closed
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Yes · 5 years
- First published
- 29 Mar 2023, 19:54 BST
- Last source update
- 3 May 2023, 15:24 BST
- Award evaluation window
- 5 Jun 2023 – …
- Authority reference
UOE/2023/025/SD- FTS notice number
2023/S 000-012689- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-03b733Find a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
How it was run
Official notice- Submission deadline
- 5 Jun 2023, 17:00 BST
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bids opened
- 5 Jun 2023, 17:00 BST
Timeline
3 May 2023 → 5 Jun 2023 · 4 dates- Next notice expected3 May 2023, 00:00 BST
- Notice published3 May 2023, 15:24 BST
- Submission deadline5 Jun 2023, 17:00 BST
- Bids opened5 Jun 2023, 17:00 BST
Notice history
4 events · 3 releases on Find a Tender · since 3 May 2023- Published value published: £150,0003 May 2023, 15:24 BST
- Status changed to active3 May 2023, 15:24 BST
- Procurement method changed3 May 2023, 15:24 BST
- Deadline published: 5 Jun 2023, 17:00 BST3 May 2023, 15:24 BST
Published amendments (1 · 0 deadline changes)
| When | What | Before | After | Shift |
|---|---|---|---|---|
| — | DateAdditional Information · II.2.14 | 19 Apr 2023 | 21 Apr 2023 | +2 d |
Change of Response Deadline : Extended to 12:00 noon on Friday 21st April 2023. Due to the Easter bank holiday weekend falling within the original response window to the Early Market Engagement process, we have extended the deadline for responses until 12:00 noon on Friday 21st April 2023. Interested supplier should login or register on the University of Exeter eTendering portal per the URL link i…
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Legal ServicesReview contact point
- Royal Court of JusticeReview body
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria