Find a TenderAwarded
Published 15 Aug 2024, 10:49 BST

Official UK procurement notice

Supply and Implementation of a Destination Management Solution, Including Ongoing Hosting, Support, and Maintenance

Official notice

Authority: The North Yorkshire Council (Local council)

ServicesOpen procedure
Published estimate£250,000exc. VAT
Submissions closed 16 Sept 2024awarded 29 Nov 2024
Awarded to Decipher Innovation Ltd (T/A Destination Core)

What is being bought

Published requirement description

The Authority is awarding a contract for the Supply and Implementation of a Destination Management Solution, Including Ongoing Hosting, Support, and Maintenance. With a powerful Destination Management Solution at its heart, Visit North Yorkshire seeks to be more efficient, improve services, and deliver increasing value to its paying advertisers; thereby maximising income and effectively marketing the whole of North Yorkshire to visitors and progressing the work streams and goals of its Destination Management Plan.

CPV: Miscellaneous software package and computer systems · Software package and information systems · Software-related services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewalPublished value£250,000
Extensions: 48 month initial period, followed by two further 12 month periods.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 40%
Published sub-criteria (9)
  • Implementation: 15%
  • Training: 5%
  • Collaborative Working: 7.5%
  • Scalability and Growth: 5%
  • SEO: 10%
  • Customer Experience: 10%
  • Data Management: 7.5%
  • Commercial Opportunities: 10%
  • price: 30%
Published award criteria (9)
  • Implementation: 15.00
  • Training: 5.00
  • Collaborative Working: 7.50
  • Commercial Opportunities: 10.00
  • Scalability and Growth: 5.00
  • SEO: 10.00
  • Customer Experience: 10.00
  • Data Management: 7.50
  • Price: 30.00
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes
First published
15 Aug 2024, 10:49 BST
Last source update
4 Dec 2024, 10:52 GMT
Award evaluation window
16 Sept 2024 – …
Authority reference
90181
FTS notice number
2024/S 000-039016
Classification (CPV)
Miscellaneous software package and computer systemsSoftware package and information systemsSoftware-related services
Delivery area
Yorkshire & Humber (UKE2)
Official registry OCID
ocds-h6vhtk-048b1b Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic payment
Review and risk notes
Review procedure

North Yorkshire Council shall in accordance with the Public Contracts (Amendment) Regulations 2015, incorporate a minimum 10 day standstill period commencing at the point that information on the intention to award the contract is sent to tenderers.

The Council shall, as soon as possible after the decision has been made, inform the tenderers and candidates of its decision, and shall do so by notice in writing by the most rapid means of communication practicable.

Should additional information be required, please contact the person cited in paragraph I.1) of this form. If an appeal regarding the award of a contract has not been successfully resolved, Public Contracts Regulations2015 (SI 2015 No 6) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England and Wales).

Any such action must be started within 30 days beginning with the date when the aggrieved party first knew or ought to have known that grounds for starting the proceedings had arisen. Where a contract has not been entered into the Court may order the setting aside of the award decision or order the authority to amend any document and may award damages. Following the 10 day standstill period, if no further debriefing has been requested, the Court may only award damages once the contract has been entered into.

Publisher note: To access the tender documents you must register your organisation details on the YORtender (Mercell) system at https://yortender.eu-supply.com/login.asp?B=YORTENDER. To view details of this opportunity, log into your account and click on “CTM Published Tenders” link. Select “Quote/tender ID” from the “Text filter” drop down menu, enter 90181 into the “with keyword” filter and click the green Search button. The opportunity should then appear in the list below. Click the name of the opportunity which will give an overview of the opportunity and click “Accept” if you wish to accept the invitation to tender. This will then allow you to download any documentation required, complete and upload the documents to the system. This must be done in advance of the deadline date. If you require further information, guidance or support using YORtender there is a User Guide (pdf) on the home page. If you are having any technical issues there is a link to create a ticket as well as an e-mail address and telephone number on the phone page under the “Do you need technical support?” section.

How it was run

Official notice
Run through: EU-Supply (CTM) · Who buys & how to bid on EU-Supply
Public notice page · account needed to bidLanguage: EN
Access & registration note: Free · 5–10 minutes
Submission deadline
16 Sept 2024, 11:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
90 days from the deadline
Bids opened
16 Sept 2024, 11:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

16 Sept 2024 → 4 Dec 2024 · 3 dates
  1. Submission deadline
    16 Sept 2024, 11:00 BST
  2. Bids opened
    16 Sept 2024, 11:00 BST
  3. Notice published
    4 Dec 2024, 10:52 GMT

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    4 Dec 2024, 10:52 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £250,0001 contract exc. VAT
Bids received 3
Contracts signed 1latest 29 Nov 2024
Awarded toValueDateStatus
Decipher Innovation Ltd (T/A Destination Core)SME£250,000 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
3bids · 3 electronic———

Contracting authority & participating public bodies

The North Yorkshire Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services County Hall, Racecourse Lane,, Northallerton, Yorkshire & Humber, DL7 8ADContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • High Court of England and WalesReview contact point London

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria