Official UK procurement notice
Supply, Installation and On-Going Support and Maintenance of Total Connect
Authority: Caerphilly County Borough Council (Local council)
What is being bought
Published requirement descriptionSupply, Installation and On-Going Support and Maintenance of Total Connect for use by the Council's Housing department. Including Mobile Working, Scheduling, Order Management & analytics.
CPV: Information technology services · Maintenance of information technology software
The lotProcurement structure
single lot · no lot value publishedLot #1Caerphilly CBC direct awarded a contract to Total Mobile Ltd under the Crown…Awarded
Caerphilly CBC direct awarded a contract to Total Mobile Ltd under the Crown Commercial Services (CCS) G Cloud 14 framework for the Supply, Installation and On-Going Support and Maintenance of Total Connect. The contract includes SaaS licences for Mobile Working, Scheduling, Order Management & analytics and professional services.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Award procedure without prior publication of a call for competition
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 30 Sept 2025, 15:19 BST
- Last source update
- 30 Sept 2025, 15:19 BST
- Authority reference
CCBC/PROC287/25/JT- FTS notice number
2025/S 000-060963- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05a51aFind a Tender
- Why no open competition
- The procurement falls outside the scope of application of the directive
- Published justification
This contract was awarded via direct call-off under a pre-established framework agreement in accordance with Regulation 33 of the Public Contracts Regulations 2015. All terms were set out in the framework and the supplier was selected without reopening competition.
Publisher note: Caerphilly County Borough Council awarded this contract via direct call-off under Crown Commercial Services (CCS) G Cloud 14 framework agreement in accordance with Regulation 33 of the Public Contracts Regulations 2015. All terms were set out in the framework and the supplier was selected without reopening competition. (WA Ref:156292)
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Totalmobile Limited | £1,565,219 † | — | Awarded |
Contracts
Contract 060963-2025-1 · Totalmobile Limited
- Signed
- 30 Sept 2025
- Value
- £1,565,219
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 1bids · 1 electronic · 1 from abroad | 0 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- High CourtReview body
Bidders & participating suppliers
1 commercial party on the notice- TotalMobileAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.