Official UK procurement notice
Support at Home · UK public procurement notice
Authority: Caerphilly County Borough Council (Local council)·Consortium: 3 public authorities
What is being bought4 lots · detail below
Published requirement descriptionCaerphilly County Borough Council have awarded three providers to the framework arrangement for the provision of Support at Home across the four lots.
Please note that this Contract Award Notice is to inform the market of the outcome of successful bidders joining the flexible framework for their respective lots.
The arrangement is a collaborative arrangement with Blaenau Gwent CBC.
The Support at Home arrangement is to deliver Domiciliary Care and Respite at Home for Adults and Children.
The framework is divided into lots, providers can tender for one or more lots.
The Service will support the needs of the following people
Children and Young People (under the age of 18)
Older People
People with Dementia
People with a Learning Disability
People with a Physical and/or Sensory Impairment, including Acquired Brain Injury
People with a Mental Health problem
People with a substance misuse problem
The Service is to be provided within the Individual’s own home, this could mean a home they own, social landlord tenancy, private landlord tenancy, extra care or supported living tenancy.
There can be no guarantee to the amount of work awarded under this framework
It should be noted that the re opening of the arrangement at this time is for lot 1, 2, 3 and lot 4 for Caerphilly and Blaenau Gwent Adults and Children.
Full details were detailed it the advertised ITT. The contract value advertised in this notice includes the total framework value Ex VAT for the Remainer of the contract of 52 months
CPV: Health and social work services · Health services · Miscellaneous health services · Other community, social and personal services · Social services · Social work and related services · Social work services
How this framework works
From the published notice- Bids received
- 24 bids on the busiest of 4 lots · 3 suppliers appointed
Lots and requirements (4)Procurement structure
4 lots · all with a published valueLot #1Provision of Support at Home for Adults - CaerphillyPublished value£40,817,500
To provide a Support at Home Service (Domiciliary Care and Respite at home Service) for Adult Services for Caerphilly CBC.
Caerphilly Council has limited the number of service providers to be awarded to this lot to a maximum of 3 Service Providers.
The Commissioner reserves the right to increase the maximum number of Service Providers per lot if capacity issues are experienced during the period of the framework. This process shall be run in line with refresh periods. Full Details were issued in the ITT Additional information: Please note that the duration in months is the maximum potential 52 months remaining on this arrangement and the commencement is from the 23 June 2025. The estimated cost for this framework is based on current rates and level of service for the maximum number of months remaining under this framework for Caerphilly Adults' only
Lot #2Provision Support at Home for Adults Blaenau GwentPublished value£33,108,333
To provide a Support at Home Service (Domiciliary Care and Respite at home Service) for Adult Services for Blaenau Gwent CBC.
Blaenau Gwent Council has limited the number of service providers to be awarded to this lot to a maximum of 2 Service Providers.
The Commissioner reserves the right to increase the maximum number of Service Providers per lot if capacity issues are experienced during the period of the framework. This process shall be run in line with refresh periods. Full Details were issued in the ITT Additional information: Please note that the duration in months is the maximum potential 52 months remaining on this arrangement and the commencement is from the 23 June 2025. The estimated cost for this framework is based on current rates and level of service for the maximum number of months remaining under this framework for Blaenau Gwent Adults' only
Lot #3Provision of Support at Home for Children CaerphillyPublished value£502,666
To provide a Support at Home Service (Domiciliary Care and Respite at home Service) for Children Services for Caerphilly CBC.
Caerphilly County Council has limited the number of service providers to be awarded to this lot to a maximum of 2 Service Providers.
The Commissioner reserves the right to increase the maximum number of Service Providers per lot if capacity issues are experienced during the period of the framework. This process shall be run in line with refresh periods. Full Details were issued in the ITT Additional information: Please note that the duration in months is the maximum potential 52 months remaining on this arrangement and the commencement is from the 23 June 2025. The estimated cost for this framework is based on current rates and level of service for the maximum number of months remaining under this framework for Caerphilly Children' only
Lot #4Blaeanu Gwent Provision Support at Home for ChildrenPublished value£604,166
To provide a Support at Home Service (Domiciliary Care and Respite at home Service) for Children Services for Blaenau Gwent CBC.
Blaenau Gwent Council has limited the number of service providers to be awarded to this lot to a maximum of 1 Service Providers.
The Commissioner reserves the right to increase the maximum number of Service Providers per lot if capacity issues are experienced during the period of the framework. This process shall be run in line with refresh periods. Full Details were issued in the ITT Additional information: Please note that the duration in months is the maximum potential 52 months remaining on this arrangement and the commencement is from the 23 June 2025. The estimated cost for this framework is based on current rates and level of service for the maximum number of months remaining under this framework for Blaenau Gwent Children' only
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Award Criteria - The procurement process shall follow a two-stage, Open Procedure, Stage One – Selection Stage, Stage Two – Award Stage
Tenderers are required to comply with all the mandatory questions and pass all pass / fail questions to proceed to Stage Two – Award Stage. Stage Two - Award Stage - this will be evaluated using the MEAT criterion, structured as Price 30% / Quality 70%. Quality shall consist of tender response 30%, presentation 15% and Interview 25%
Full details are in the ITT
- Shortlisting
- This framework is for all new Individual Service Contracts (ISC) from 1 December 2024 - date to be confirmed The Commissioner shall reserve the right to undertake a review of any ISC and such packages shall be re-brokered in line with the Commissioners process under this framework. Any ISC remaining with existing providers, that have been awarded under any historical agreement, shall be novated to this framework terms and conditions. Providers currently not awarded to the framework must apply and successfully be placed on to the framework to retain any exiting packages of care. All call-offs of ISC's shall be undertaken in line with the criteria of the tender documentation with the providers awarded to the framework.
- “Support at Home” is a framework: the contest is a place on its panel, not a single contract.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 2 Oct 2024, 12:08 BST
- Last source update
- 11 Mar 2026, 10:25 GMT
- Authority reference
CCBC/2662/24/HS- FTS notice number
2026/S 000-021657- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04a4fdFind a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
Publisher note: (WA Ref:162718)
How it was run
Official noticeTender documents are also served through a separate tool: https://supplierlive.proactisp2p.com/account/login ↗
- Appointment period ends
- 28 Oct 2024, 12:00 GMT
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
Timeline
28 Oct 2024 → 11 Mar 2026 · 2 dates- Admission / appointment period endsperiod end, not a bid countdown28 Oct 2024, 12:00 GMT
- Notice published230 days ago11 Mar 2026, 10:25 GMT
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete11 Mar 2026, 10:25 GMT
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast4 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.
Contracts
Provision of Support at Home for Adults - Caerphilly
- Signed
- 12 Jun 2025
- Value
- £36,595,000
- Status
- active
Provision Support at Home for Adults Blaenau Gwent
- Signed
- 12 Jun 2025
- Value
- £29,683,333
- Status
- active
Provision of Support at Home for Children Caerphilly
- Signed
- 12 Jun 2025
- Value
- £450,666
- Status
- active
Blaeanu Gwent Provision Support at Home for Children
- Signed
- 12 Jun 2025
- Value
- £541,666
- Status
- active
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Provision of Support at Home for Adults - Caerphilly | 24bids · 24 electronic · 24 from abroad | 24 | — | — |
| 2 · Provision Support at Home for Adults Blaenau Gwent | 13bids · 13 electronic · 13 from abroad | 13 | — | — |
| 3 · Provision of Support at Home for Children Caerphilly | 7bids · 7 electronic · 7 from abroad | 7 | — | — |
| 4 · Blaeanu Gwent Provision Support at Home for Children | 6bids · 6 electronic · 6 from abroad | 6 | — | — |
Contracting authority & participating public bodies
2 public bodies on the noticeConsortium members and other public bodies
- Blaenau Gwent County Borough CouncilContracting authority
Dispute resolution & review bodies
- High CourtReview body
Framework contractors & participating bidders
3 commercial parties on the notice- Elite Domiciliary Care LtdFramework contractor
- Home from Home Childrens Day NurseryFramework contractor
- SEREN SUPPORT SERVICES LTDFramework contractor
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.