Official UK procurement notice
Supporting People at Home
Authority: London Borough of Camden (Local council)
What is being bought2 lots · detail below
Published requirement descriptionThis is not a new contract opportunity. The Council is proposing eight contract awards of 18 months in length from April 2025 with existing providers of ongoing care and short term reablement services, which together are known as supporting people at home, following negotiations to include a test and learn element and to allow time for a new recommissioning process.
Ongoing care is the provision of care and support in the home that can be drawn on by Camden residents aged 18 years and above. Provision of commissioned ongoing care is currently delivered on a geographical basis comprising of five neighbourhood contracts.
Reablement is a short-term service for approximately four to six weeks that supports residents to maintain or regain independence. Small, dedicated teams of enablers support residents to reach agreed personal goals that promote and encourage independence. In 2023/24 around 70% of residents that drew on reablement did so following hospital discharge.
CPV: Social work services without accommodation
Lots and requirements (2)Procurement structure
2 lots · no lot values publishedLot #1Ongoing Care
A negotiation process with the five existing providers was undertaken for new 18 month contracts starting in April 2025 which will allow time for the recommissioning of longer term contracts to take place.
Ongoing care is the provision of care and support in the home that can be drawn on by Camden residents aged 18 years and above. Provision of commissioned ongoing care is currently delivered on a geographical basis comprising of five neighbourhood contracts.
Lot #2Reablement
A negotiation process with the three existing providers was undertaken for new 18 month contracts starting in April 2025 which will allow time for the recommissioning of longer term contracts to take place.
Reablement is a short-term service for approximately four to six weeks that supports residents to maintain or regain independence. Small, dedicated teams of enablers support residents to reach agreed personal goals that promote and encourage independence. In 2023/24 around 70% of residents that drew on reablement did so following hospital discharge. The reablement contracts are also geographically based and are organised into three localities.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Award procedure without prior publication of a call for competition
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 9 Apr 2025, 11:33 BST
- Last source update
- 9 Apr 2025, 11:33 BST
- FTS notice number
2025/S 000-013903- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04ff7aFind a Tender
- Why no open competition
- The procurement falls outside the scope of application of the directive
- Published justification
The contracts with existing providers allows the Council to conclude wider transformational work that will feature in a tender process during 2026.
The Contracting Authority is implementing a 10-day standstill period between notifying the decision and confirming the award. Subject to the Contracting Authority receiving no notice of any intention to legally challenge the process, the Contracting Authority aims to execute the contracts following the standstill period.
Publisher note: Please note this is a Voluntary ex Ante Transparency Notice. The Contracting Authority is implementing a 10-day standstill period between notifying the decision and confirming the award. Subject to the Contracting Authority receiving no notice of any intention to legally challenge the process, the Contracting Authority aims to execute the new contracts following the standstill period.
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Lot 1 · Ongoing Care4 awards | |||
| Hartwig Care LimitedOngoing Care (North Neighbourhood) | £6,711,516 † | — | Awarded |
| Rather Home Care LtdOngoing Care (Central neighbourhood) | £6,217,856 † | — | Awarded |
| Focus Care Link LtdSMEOngoing Care (East Neighbourhood) | £4,906,936 † | — | Awarded |
| Hopscotch Women's CentreOngoing Care ( South Neighbourhood) | £3,629,449 † | — | Awarded |
| Lot 2 · Reablement4 awards | |||
| MiHomecare LimitedOngoing Care (West Neighbourhood) | £5,889,132 † | — | Awarded |
| Hartwig Care LimitedReablement (South Camden Locality) | £840,502 † | — | Awarded |
| Rather Home Care LtdReablement (Northwest Locality) | £1,408,595 † | — | Awarded |
| Focus Care Link LtdSMEReablement (Northeast Locality) | £628,478 † | — | Awarded |
Contracts
Ongoing Care (North Neighbourhood) · Hartwig Care Limited
- Signed
- 31 Mar 2025
- Value
- £6,711,516
- Status
- active
Ongoing Care (Central neighbourhood) · Rather Home Care Ltd
- Signed
- 31 Mar 2025
- Value
- £6,217,856
- Status
- active
Ongoing Care (West Neighbourhood) · MiHomecare Limited
- Signed
- 31 Mar 2025
- Value
- £5,889,132
- Status
- active
Ongoing Care (East Neighbourhood) · Focus Care Link LtdSME
- Signed
- 31 Mar 2025
- Value
- £4,906,936
- Status
- active
Ongoing Care ( South Neighbourhood) · Hopscotch Women's Centre
- Signed
- 31 Mar 2025
- Value
- £3,629,449
- Status
- active
Reablement (South Camden Locality) · Hartwig Care Limited
- Signed
- 31 Mar 2025
- Value
- £840,502
- Status
- active
Reablement (Northwest Locality) · Rather Home Care Ltd
- Signed
- 31 Mar 2025
- Value
- £1,408,595
- Status
- active
Reablement (Northeast Locality) · Focus Care Link LtdSME
- Signed
- 31 Mar 2025
- Value
- £628,478
- Status
- active
Contracting authority & participating public bodies
Dispute resolution & review bodies
- The Royal Court of JusticeReview body
Bidders & participating suppliers
5 commercial parties on the notice- Focus Care Link LtdAwarded supplier
- Hartwig Care ltdAwarded supplier
- Hopscotch Women's CentreAwarded supplier
- Mihomecare LtdAwarded supplier
- Rather Home Care LtdAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.