Surveys- Customer Satisfaction · UK public procurement notice

Official notice

Authority: Vico Homes (Public body)

Below threshold - without competition

Sectors: Business Services & Consultancy (79) Delivery: Yorkshire & Humber (UKE)East Midlands (UKF)

Awarded value£74,706published contract · inc. VAT

Awarded 1 Apr 2026no call for competition

Awarded to Acuity Research and Practice Limited

What is being bought

Published requirement description

The contract scope requires the supplier to conduct an annual survey with a regulation compliant number of customers and to report results to Vico Homes in line with guidance from the Regulator of Social Housing.

The lotProcurement structure

single lot · no lot value published

Lot #1Awarded

Delivery: Yorkshire & Humber, East Midlands

79311000 Survey services

Procedure terms & legal framework

From the official record

Procedure method: Below threshold - without competition
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 28 Sept 2026, 14:52 BST
Last source update: 28 Sept 2026, 14:52 BST
FTS notice number: 2026/S 000-091501
Latest notice: Contract details notice (UK7)
Delivery area: Yorkshire & Humber (UKE)East Midlands (UKF)
Official registry OCID: ocds-h6vhtk-077bab Find a Tender

Notice history

1 event · 1 release on Find a Tender

Contract details notice published
28 Sept 2026, 14:52 BST
UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value (inc. VAT) £74,7061 contract inc. VAT; no net value published

Contracts signed 1latest 1 Apr 2026

Awarded to	Value	Date	Status
Acuity Research and Practice LimitedVCSE	£74,706 inc. VAT †	—	Awarded

Contracts

Contract 1 · Acuity Research and Practice LimitedVCSE
Signed
1 Apr 2026
Value
£74,706 inc. VAT
Period
1 Apr 2026 – 31 Mar 2028
Status
active

Contracting authority & participating public bodies

VICO HOMES LIMITED

Contracting authorityPublic authority - sub-central government GB-COH: RS007530 · GB-PPON: PHVM-7719-BQMQ Merefield House, Whistler Drive, Castleford, Yorkshire & Humber, WF10 5HXContact email

Bidders & participating suppliers

1 commercial party on the notice

ACUITY RESEARCH & PRACTICE LTD.Awarded supplierGB-COH: 03503391GB-PPON: PVRC-2417-GNHG 35 Mount Pleasant, Barnstaple, South West, EX32 0AQContact email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender28 Sept 2026, 14:52 BST