Find a TenderClosed
Published 21 Jul 2023, 14:01 BST

Official UK procurement notice

Tender for The Knowledge of Life in the UK (LitUK) Testing Service

Official notice

Authority: Home Office (Central government)

ServicesOpen procedure
Published estimate£8,500,000exc. VAT
Submissions closed 8 Sept 2023

What is being bought

Published requirement description

The Home Office wishes to appoint a supplier for the provision of a service to develop and deliver a test of the knowledge of Life in the UK based on the Life in the United Kingdom: A Guide for New Residents, handbook, currently published by TSO Williams Lea (www.officiallifeintheuk.co.uk ↗)

CPV: General personnel services for the government

The lotProcurement structure

single lot · no lot value published
Lot #1Since 2005, citizenship applicants have been required to show an understanding of Life…Renewal

Since 2005, citizenship applicants have been required to show an understanding of Life in the UK (LitUK). The requirements were extended to indefinite leave to remain (settlement) applications in 2007. c200,000 customers have taken the test in the past year.

LitUK is currently a computer based multiple choice test containing 24 questions and is designed to test customers knowledge of life in the UK with a 75% pass mark.

The customer has 45 minutes to answer questions based on the content of the Life in the UK handbook.

Tests are taken under Home Office prescribed secure conditions where secure relates to:

  1. Processes to verify the identity of the customer;
  2. Ensuring that it is only the validated customer who takes the test and does so under exam conditions with an appropriately trained invigilator to eliminate the ability to cheat; and
  3. Ongoing audits, both internal and via external independent auditors, of the physical test points, processes and delivery systems in order to ensure that the security and integrity protocols are being strictly adhered to.

There are currently c30 test centres in the UK and one overseas test centre in Cyprus (MOD premises) with an average travel time for candidates to the centre of their choice of less than 30 minutes.

There are several exceptions to those who must take the test if the customer is:

  1. under 18 years of age
  2. over 65 years of age
  3. has passed it before
  4. has a long term physical or mental condition

Provision of the knowledge of life and language in the UK tests are a statutory service and the fee for taking the test must be and are set in legislation by the Home Office.

The Immigration and Nationality (Fees) Regulations 2018 specify in Schedule 11, the current fee, at the time of publishing this ITT is £50. Any change to the fee amount must be enabled by a change to these Regulations, prior to the new fee being charged and are not set by the Supplier of the service.

Delivery: UK
Extensions: The contract will run for 36 months with an option to extend for a further 12 months and a further 12 months after thatVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
Conditions of participation1
  • Suitability

    Please refer to the ITT instruction to bidder pack on the Home Office eSourcing tool

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes
First published
21 Jul 2023, 14:01 BST
Last source update
21 Jul 2023, 14:01 BST
Award evaluation window
11 Sept 2023 – …
Authority reference
C19513
FTS notice number
2023/S 000-021123
Classification (CPV)
General personnel services for the government
Delivery area
UK
Official registry OCID
ocds-h6vhtk-03e44c Find a Tender

Publisher note: This procurement will be managed electronically via the Home Office’s eSourcing Portal (JAGGAER). To participate in this procurement, participants must first be registered on the eSourcing Portal. If you have not yet registered on the eSourcing Portal, this can be done online at https://homeoffice.app.jaggaer.com Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do so. Once you have registered on the eSourcing Portal, a registered user can express an interest for a specific procurement. This is done by emailing sts24lituk@homeoffice.gov.uk. Your email must clearly state: that you wish to register for "Tender for The Knowledge of Life in the UK (LitUK) Testing Service C19513"; the name of the registered supplier; and the name and contact details for the registered individual sending the email. The eMail will be processed and then the buyer will enable the supplier to access a Non-Disclosure Agreement (NDA) via the eSourcing Portal. The registered user will receive a notification email to alert them once this has been done. Once the registered user has completed and returned the NDA via the eSourcing Portal the buyer will enable the supplier to access the independent ITT area via the eSourcing Portal. The registered user will receive a notification email to alert them once this has been done. We highly recommend that once you complete the NDA and first access the Tender section, that you download and review the "Invitation to Tender for The Knowledge of Life in the UK_LitUK_Instructions to Bidders_READ ME FIRST" found within the 'attachments' section of the eSourcing portal. For technical assistance on use of the eSourcing Portal please contact the JAGGAER Supplier Helpdesk at customersupport@jaggaer.com or 0800 069 8630 (0800 - 1800hrs).

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Submission deadline
8 Sept 2023, 12:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Participation fee
document
Bids opened
11 Sept 2023, 09:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

21 Jul 2023 → 11 Sept 2023 · 3 dates
  1. Notice published
    21 Jul 2023, 14:01 BST
  2. Submission deadline
    8 Sept 2023, 12:00 BST
  3. Bids opened
    11 Sept 2023, 09:00 BST

Contracting authority & participating public bodies

Home Office

Contracting authorityCentral GovernmentMinistry or any other national or federal authority, including their regional or local subdivisionsGeneral public services London, UKContact email Published organisation website ↗

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria