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Published 22 Dec 2025, 15:37 GMT

Official UK procurement notice

Text Crisis Service · UK public procurement notice

Official notice Competition analysis

Authority: NHS North West London Integrated Care Board (Central government)·On behalf of: Central London Community Healthcare NHS Trust

ServicesCompetitive flexible procedureAbove thresholdSME suitableVCSE suitable
Sectors: Business Services & Consultancy (79)Health & Social Care (85) Delivery: London (UKI)
Planned pipeline value£960,000pipeline notice, not a live tender
Tender notice expected 16 Feb 2026from the planned procurement notice
Contract term 1 yrends 31 May 2027 · up to 31 May 2030 with extensions · starts 1 Jun 2026

What is being bought

Published requirement description

24hr text crisis service for all ages

CPV: Counselling services · Crisis management services · Guidance and counselling services · Psychiatrist or psychologist services

The lotProcurement structure

single lot · no lot value published
Lot #1PlannedRenewal 1 yrSMEVCSE
Contract period: 1 Jun 2026 – 31 May 2027 (1 yr) · up to 31 May 2030 with extensions
Delivery: LondonEligibility: SME eligibleVCSE eligible
Extensions: Extension options published
79430000 Crisis management services85121270 Psychiatrist or psychologist services85312300 Guidance and counselling services85312320 Counselling services

Who is likely to bid for this lot ↓

Pipeline intelligence · planning stage: how this market runs before the tender is published

How NHS North West London Integrated Care Board buys Social work services (CPV 8531), and who usually turns up

NHS North West London Integrated Care Board’s published record next to the market for the same work. Frameworks and DPS are left out: they draw different bid counts. Whole-market view: Social work services (CPV 8531) →

1

How the contest usually goes

Winner shares use published awards; bid and price charts use contested lots.

Question for the bid
This buyerNHS North West London Integrated Care Board · division 85
The marketSocial work services (CPV 8531) · Greater London
What to do with it
How often do SMEs win?
i

How often small and medium firms win.

Share of awards where the winner’s size is known.

The counts under this question show how many awards have a known supplier size.

Last 36 months.

Buyer: 8 of 36 known-size awards · market: CPV 8531 · Greater London, n=164
22%49%

Small firms have won here. Neither number says whether you qualify; it describes who has been winning.

How often do local suppliers win?
i

How often local firms win similar work.

Winners with a registered address in the delivery region, out of awards with a known address.

Local means the winner is registered in the region where that award was delivered. The market figure counts awards delivered in Greater London.

A local branch does not count if the registered address is elsewhere.

Last 36 months.

Buyer: 36 of 45 known-location awards · market: CPV 8531 · Greater London, n=244
80%69%

Most of this buyer’s recorded winners were registered in the region where that award was delivered.

How long to a decision?
i

How long buyers here take to decide after bids close.

Middle value in days from the bid deadline to the award date, on competitions that published both.

Only decided tenders count, so slow ones still waiting are not in.

Last 36 months.

Buyer: no decision dates published · market: CPV 8531 · Greater London, n=36
—79 days

Half of these awards have an award date within 79 days of the bid deadline.

How often single-bid or direct?
i

How often work is awarded with no recorded rival.

Direct awards and tenders where every published lot count shows one bid.

The market share is a minimum: some awards have no bid count.

Thin markets produce this too; it is not proof of a tailored specification.

Last 36 months.

Buyer: exactly 34 of 41 procurements with awards had no recorded rival · market: CPV 8531 · Greater London, n=210
83%67%

Direct awards or one recorded bid are common here. Check the route before spending time on a bid.

How many bids did past lots attract?

i

How many bids past lots received.

Each colour is a bid-count range. Only competed lots with a published count are included.

Past bids do not predict this tender.

Last 36 months.

This buyer6 lots with bid counts · broad CPV 85
50% had one bid
The market77 lots with bid counts · CPV 8531 · Greater London
29% had one bid
Buyer / market · select a colour for counts
1 bid50% / 29%
Buyer: 3 of 6 lots with published bid counts. Market: 22 of 77 lots with published bid counts.
2–317% / 39%
Buyer: 1 of 6 lots with published bid counts. Market: 30 of 77 lots with published bid counts.
4–60% / 22%
Buyer: 0 of 6 lots with published bid counts. Market: 17 of 77 lots with published bid counts.
7+33% / 10%
Buyer: 2 of 6 lots with published bid counts. Market: 8 of 77 lots with published bid counts.

How did awards compare with estimates?

i

Where winning prices landed against estimates.

Each colour shows awards below, close to or above the published estimate, one lot at a time.

Past prices are a guide, not a bid price.

Last 36 months.

This buyerToo few to chart: 3 lots with estimate and award, 5 needed · broad CPV 85
The market57 lots with estimate and award · CPV 8531 · Greater London
21% below estimate
Market · select a colour for counts
Below estimate21%
Market: 12 of 57 lots with an estimate and award.
Within ±2%70%
Market: 40 of 57 lots with an estimate and award.
Above estimate9%
Market: 5 of 57 lots with an estimate and award.
2

Assess each lot
i

What past awards tell you about each lot.

See the forecast, this buyer’s earlier suppliers and firms with relevant wins.

No supplier is confirmed as a bidder.

Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list

Lot #1CPV 851212 monthsSME suitablePublished estimate£960k

This lot is listed as CPV 8512. The table above uses the notice category.

Expected competition
i

How many bids this lot may attract.

The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.

Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative. The bar shows 29 past lots.

A forecast, not a list of bidders.

—No model forecast yet17% chance of a single bid
Past bids on 29 similar lots
1 bid17%
5 of 29 similar past lots received 1 bid (17%).
2–310%
3 of 29 similar past lots received 2–3 (10%).
4–631%
9 of 29 similar past lots received 4–6 (31%).
7+41%
12 of 29 similar past lots received 7+ (41%).
Comparable past lots usually drew 5 bids.
Commercial price forecast
i

Where the award price may land.

The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.

No comparable awards for this lot yet.

A statistical guide from past awards, not a price to bid.

—No model forecast yet
No comparable awards on record for this lot’s category yet. The published estimate is £960k, and the forecast stays empty until the market has a record to read.

Who has supplied this buyer on similar work?
i

Who has done similar work for this buyer.

Past contracts are matched by buyer, title and type of work.

A past supplier may not bid again.

No earlier contract of this buyer matches this lot on the published record.

Who could compete for this lot?
i

Who could compete for this lot?

Firms with relevant past wins. On a framework, we show firms on that agreement.

None is confirmed as a bidder.

Candidate suppliers for this notice have not been worked out yet, so this is not a verdict that nobody fits.

About this data
  • Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly.
  • Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
  • Forecasts are labelled. The price forecast and its range, possible competitors and the earlier-work matches are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
  • Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Planned procurement
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
22 Dec 2025, 15:37 GMT
Last source update
5 Jan 2026, 15:07 GMT
FTS notice number
2026/S 000-000384
Latest notice
Preliminary market engagement notice (UK2)
Classification (CPV)
Counselling servicesCrisis management servicesGuidance and counselling servicesPsychiatrist or psychologist services
Delivery area
London (UKI)
Official registry OCID
ocds-h6vhtk-05fbd1 Find a Tender

How it was run

Official notice
Submission deadline
—

Timeline

22 Dec 2025 → 1 Jun 2026 · 5 dates
  1. Planning notice published308 days ago
    22 Dec 2025, 15:37 GMT
  2. Latest notice published294 days ago
    5 Jan 2026, 15:07 GMT
  3. Market engagement284 days ago
    15 Jan 2026, 23:59 GMT

    Please refer to the digital Request For Information document on the Atamis project C409288.

    This can be located via the Atamis Portal

    health-family.force.com/s/Welcome ↗

    Please review and advise as much as possible to help finalise next steps for the route to market.

    Deadine for submitting your RFI responses is Midday 12pm, Thursday 15 January 2026.

  4. Tender notice expected252 days ago
    16 Feb 2026, 23:59 GMT
  5. Contract starts148 days ago
    1 Jun 2026, 00:00 BST

Notice history

3 events · 3 releases on Find a Tender · since 22 Dec 2025
  1. Pipeline notice published
    22 Dec 2025, 15:37 GMT
    UK1
  2. Preliminary market engagement notice published
    5 Jan 2026, 14:58 GMT
    UK2
  3. Preliminary market engagement notice published
    5 Jan 2026, 15:07 GMT
    UK2
Published amendments (1)

To add the Atamis reference number

Commercial outcome & contract awards

Pipeline notice
Awards (0)
No award published
Contracts (0)
No contract published
Bid statistics
No aggregate bid statistics published

Contracting authority & participating public bodies

2 public bodies on the notice

NHS North West London Integrated Care Board

Contracting authorityPublic authority - central government GB-PPON: PNBL-2185-DWXM 15 Marylebone Rd,, London, London, NW1 5JDContact name, email

Other public bodies

  • Central London Community Healthcare NHS TrustProcess contact pointProcuring entityNorth West London Procurement Services are hosted by Central London Community Healthcare, and are delivering Procurement Services to and for North West London Integrated Care Board.GB-PPON: PJXH-4297-MQQW London, LondonContact name, email

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure