Find a TenderAwardedContract details notice

Published 17 Apr 2025, 13:14 BST

Official UK procurement notice

The Provision of An All Age Carer Support Service

Official notice

Authority: Sefton Council (Local council)

ServicesCompetitive flexible procedureAbove thresholdLight touch regimeSME suitableAccelerated

Sectors: Health & Social Care (85) Delivery: North West (UKD73)

Final published estimate£3,956,750initial estimate £4,659,300 · 1 value update20% above final estimate

Submissions closed 16 May 2025awarded 22 Aug 2025

Awarded to Sefton Carers Centre

Contract term 3 yrsends 31 Oct 2028 · up to 31 Oct 2030 with extensions · starts 1 Nov 2025

What is being bought

Published requirement description

Sefton Council, in collaboration with Cheshire and Merseyside Integrated Care Board, plans to commission a comprehensive All Age Carer Service. The goal is to establish a proactive, transformational, and forward-thinking service that effectively meets the needs of Carers in Sefton

How the procedure runs: The contract is to be procured under a Competitive Flexible Process and will be subject to light touch regulation under the Procurement Act 2023. For those bidders that meet the Conditions of Participation, there will be a 2 stage award process. Stage 1 will comprise of a written submission in response to various Quality, Value for Money and Method Statement questions. The responses to each question will be scored (0 - 5) by a panel of assessors taken from both Sefton Council and Cheshire and Merseyside Integrated Care Board. A moderation process will take place to determine an agreed score for each submission. Up to a maximum of three bidders submitting the highest scoring bids will then be taken through to Stage 2 of the award process subject to those bidders being able to promote their bid to a successful position with the marks remaining for Stage 2 of the award process Stage 2 of the process will comprise of a presentation of a maximum of 30 minutes duration followed by a question and answer session on the information presented. Presentations must be made face to face and will take place on 27th June 2025 at Bootle Town Hall Oriel Road, Bootle, L20 7AE Bidders must ensure that they will be able to attend this event in person. If they are unable to attend they will receive a score of zero (0) for this element of the evaluation. The information delivered in the presentation and subsequent question and answer session will be evaluated by a panel taken from both Sefton Council and Cheshire and Merseyside Integrated Care Board and a selection of Sefton residents who access the current services. The bidders invited to make a presentation will be scored (0 - 5) based on the content of their presentation and responses to subsequent questions A moderation process will take place to determine an agreed score. The score from the presentation and responses to subsequent questions will be added to the overall Tender response scores to determine the preferred bidder for the contract. For the avoidance of doubt, only those bidders invited to make a presentation, will be considered for the award of the contract.
No preliminary market engagement: Pre market engagement initiated prior to commencement of PA2023. Expressions of Interest in market events sought via Contracts Finder reference SEFT001-DN763121-58302100

CPV: Social services

The lotProcurement structure

single lot · value published

Lot #1AwardedRenewal 3 yrsPublished value£3,956,750

Contract period: 1 Nov 2025 – 31 Oct 2028 (3 yrs) · up to 31 Oct 2030 with extensionsValue: £3,956,750 exc. VAT · £4,748,100 inc. VAT

Extensions: Extension 1 from 1/11/2028 to 31/10/2029 to be used subject to satisfactory performance of the supplier Extension 2 from 1/11/2029 to 31/10/2030 to be used subject to satisfactory performance of the supplier

85320000 Social services

Pre-qualification & selection criteria (PQQ)2

Economic & financial standing
As stated in the PSQ Response document contained in the tender pack
Technical & professional ability
As stated in the PSQ Response document contained in the tender pack

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more

How bids were scored

Quality: 90%Social value: 10%

Published sub-criteria (3)

Quality and Value for Money: 80%
Presentation: 10%
Social Value: 10%

Published award criteria (3)

Quality and Value for Money
Social Value
Presentation: Presentation and responses to subsequent questions

Conditions of participation2

Economic & financial standing
As stated in the PSQ Response document contained in the tender pack
Technical & professional ability
As stated in the PSQ Response document contained in the tender pack

Procedure terms & legal framework

From the official record

Procedure method: Competitive flexible procedure
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Procurement category: Services
Notice status: Awarded
Procurement threshold: Above threshold (FTS publication)
Regulatory regime: Light touch regime
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Yes (GPA)
Recurring procurement: Unspecified in notice
First published: 17 Apr 2025, 13:14 BST
Last source update: 6 Nov 2025, 16:48 GMT
Award evaluation window: Submission end – 29 Jul 2025
Authority reference: DN771574
FTS notice number: 2025/S 000-015900
Accelerated: Light touch contract
Latest notice: Contract details notice (UK7)
Classification (CPV): Social services
Delivery area: North West (UKD73)
Official registry OCID: ocds-h6vhtk-0504d1 Find a Tender

How it runs: The contract is to be procured under a Competitive Flexible Process and will be subject to light touch regulation under the Procurement Act 2023.
For those bidders that meet the Conditions of Participation, there will be a 2 stage award process.
Stage 1 will comprise of a written submission in response to various Quality, Value for Money and Method Statement questions. The responses to each question will be scored (0 - 5) by a panel of assessors taken from both Sefton Council and Cheshire and Merseyside Integrated Care Board. A moderation process will take place to determine an agreed score for each submission.
Up to a maximum of three bidders submitting the highest scoring bids will then be taken through to Stage 2 of the award process subject to those bidders being able to promote their bid to a successful position with the marks remaining for Stage 2 of the award process
Stage 2 of the process will comprise of a presentation of a maximum of 30 minutes duration followed by a question and answer session on the information presented.
Presentations must be made face to face and will take place on 27th June 2025 at Bootle Town Hall Oriel Road, Bootle, L20 7AE
Bidders must ensure that they will be able to attend this event in person. If they are unable to attend they will receive a score of zero (0) for this element of the evaluation.
The information delivered in the presentation and subsequent question and answer session will be evaluated by a panel taken from both Sefton Council and Cheshire and Merseyside Integrated Care Board and a selection of Sefton residents who access the current services.
The bidders invited to make a presentation will be scored (0 - 5) based on the content of their presentation and responses to subsequent questions
A moderation process will take place to determine an agreed score.
The score from the presentation and responses to subsequent questions will be added to the overall Tender response scores to determine the preferred bidder for the contract.
For the avoidance of doubt, only those bidders invited to make a presentation, will be considered for the award of the contract.

Review and risk notes

Risks

Identified risks which could require changes to the agreement to accommodate are as follows:

Increase in the number of Carers requiring support and accessing the service. The capacity within the contract must enable us to respond to increased demand. This area is of strategic importance to both adults and children, so it is high risk. We need the ability to respond by expanding the contract.
Possible changes to legislation or policy.
The use of Artificial Intelligence will require clear oversight and governance of any use and possible amendments to contractual terms.
Possible divergence of requirements of the collaborating parties to the agreement which may require either changes to the agreement or possible withdrawal of one or more of the partners.

How it was run

Official notice

Run through: ProContract (Due North) · Who buys & how to bid on ProContract

Supplier login requiredElectronic submission allowedLanguage: EN

Access & registration note: Free · short registration with manual review; public opportunity list

Requests to participate (first stage): 16 May 2025, 12:00 BST
Submission deadline: 16 May 2025, 12:00 BST
Clarification deadline: 9 May 2025, 12:00 BST
Submission channel: Official e-sourcing portal
Electronic submission: Allowed
Accepted languages: en

Detailed submission instructions & authority contactsFrom official release

procontract.due-north.com/CreateRFx/CreateRFx ↗

Timeline

17 Apr 2025 → 6 Nov 2025 · 8 dates

Tender notice published
17 Apr 2025, 13:14 BST
Clarification questions by
9 May 2025, 12:00 BST
Submission deadline
16 May 2025, 12:00 BST
Award decision expected by
29 Jul 2025, 23:59 BST
Assessment summaries sent
22 Aug 2025, 00:00 BST
Standstill ends
5 Sept 2025, 23:59 BST
Contract starts362 days ago
1 Nov 2025
Latest notice published356 days ago
6 Nov 2025, 16:48 GMT

Notice history

8 events · 4 releases on Find a Tender · since 17 Apr 2025

Tender notice published
17 Apr 2025, 13:14 BST
UK4
Tender notice published
9 May 2025, 13:21 BST
UK4
Published value published: £3,956,750
9 May 2025, 13:21 BST
Deadline published: 16 May 2025, 12:00 BST
9 May 2025, 13:21 BST
Contract award notice published
22 Aug 2025, 16:55 BST
UK6
Status changed to complete
22 Aug 2025, 16:55 BST
Contract signature expected
26 Sept 2025, 23:59 BST
scheduled
Contract details notice published
6 Nov 2025, 16:48 GMT
UK7

Published amendments (1)

Change to contract value.

Routine re-releases (4)

2025-04: 1 release · 17 Apr 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value (inc. VAT) £4,748,1001 award inc. VAT; no net value published

Bids received 32 from SMEs

Contracts signed 1latest 9 Oct 2025

Awarded to	Value	Date	Status
Sefton Carers CentreSME1 Nov 2025 – 31 Oct 2028 · up to 31 Oct 2030Extensions: Extension 1 from 1/11/2028 to 31/10/2029 to be used subject to satisfactory performance of the supplier. Extension 2 from 1/11/2029 to 31/10/2030 to be used subject to satisfactory performance of the supplier	£4,748,100 inc. VAT	22 Aug 2025	Awarded

Contracts

Contract 1 · Sefton Carers CentreSME
Signed
9 Oct 2025
Value
£4,748,100 inc. VAT
Period
1 Nov 2025 – 31 Oct 2028 · up to 31 Oct 2030 with extensions
Status
active
Extensions
Extension 1 from 1/11/2028 to 31/10/2029 to be used subject to satisfactory performance of the supplier Extension 2 from 1/11/2029 to 31/10/2030 to be used subject to satisfactory performance of the supplier

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
3final-stage tenders · 5 at stage one	2	2	—

Contracting authority & participating public bodies

Sefton Metropolitan Borough Council

Contracting authorityPublic authority - sub-central government GB-PPON: PTHP-5656-DLCN Bootle Town Hall, Bootle, North West, L20 7AEContact name, email, phone

Bidders & participating suppliers

1 commercial party on the notice

SEFTON CARERS CENTREAwarded supplierGB-CHC: 1050808GB-COH: 03124430 27-37 South Road, Liverpool, North West, L22 5PEContact email

Official documents & specifications (4)

Official links; attachments are not copied

Notices published for this procedure

Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender6 Nov 2025, 16:48 GMT
Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender22 Aug 2025, 16:55 BST
Tender notice tenderTender noticeUK4Tender notice on Find a Tender9 May 2025, 13:21 BST
Tender notice tenderTender noticeUK4Tender notice on Find a Tender17 Apr 2025, 13:14 BST