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Published 20 Mar 2025, 12:39 GMT

Official UK procurement notice

Theory Test Services · UK public procurement notice

Official notice

Authority: Driver and Vehicle Standards Agency (Central government)

3 lotsServicesCompetitive flexible procedureAbove thresholdSME suitableVCSE suitable
Published estimate£623,000,000total for 3 lots · £735,000,000 inc. VAT · 7 value updates
Submissions closed 5 May 2026
Lots 3see the lot list below
Contract term 7 yrsends 5 Sept 2035 · up to 5 Sept 2037 with extensions · starts 6 Sept 2028

What is being bought3 lots · detail below

Published requirement description

The Authority is procuring a TCN Supplier in each regional Lot to deliver the Theory Test Centre Network (TCN) Service, providing secure and accessible front end test delivery for all theory test types across Great Britain and Northern Ireland. DVSA are procuring, and contracting for, the service on behalf of the Driver and Vehicle Agency (DVA) in Northern Ireland. The Service must deliver a fully compliant Test Centre estate that meets the Authority’s 40/40 accessibility requirement, ensuring all Candidates are located within 40 minutes (urban) or 40 miles (rural) of a test centre in each region. In Northern Ireland, mandatory test centre provision is required in Ballymena, Belfast, Londonderry, Omagh, Portadown and Newry. All proposed sites will require Authority approval during implementation.

The TCN Supplier will be responsible for providing a responsive scheduling system offering a real time, six month forward view of test availability to the Authority’s booking systems, reflecting test duration, demand and test type requirements. The Service includes delivery of on-site invigilation to maintain test integrity; detection and deterrence of fraud; and support for incident reporting and investigative activity integrating with Authority systems.

The TCN Supplier must provide all necessary infrastructure and technology within each test centre, including secure hardware and software, on premises server capability, resilient network connectivity, CCTV, and sufficient equipment to deliver all standard and non-standard test adjustments for candidates with additional needs. The Service must support Welsh language options, voiceovers, British Sign Language (BSL), and—where applicable—additional language voiceovers in Northern Ireland. TCN Suppliers must also deliver approved Non Standard Adjustments including extra time, separate testing rooms, adapted equipment, signers, interpreters, language modifiers, readers, recorders, audio requirements (NI only), and home testing (not remote proctoring) where authorised.

Multi client test sites are permitted provided they do not impede delivery of the Authority’s requirements and only with Authority approval. The TCN Service excludes delivery of tests in In House Theory Test Centres (IHTTCs).

Further details of the scope are contained in the procurement documents (which include the draft contract), which are available on the Jaggaer portal.

Lotting:

The TCN Service is packaged into three regional Lots of broadly equivalent historic and forecast test volumes based on Government Office Region geographies:

  • Region 1: includes the Government Office Regions of Scotland, North East, North West, Yorkshire and the Humber and Northern Ireland.
  • Region 2: includes the Government Office Regions of Wales, West Midlands, South East and South West.
  • Region 3: includes the Government Office Regions of East Midlands, East of England and London.

The Authority is seeking to appoint a different TCN Supplier in each regional Lot at contract award stage to develop a more diversified supply base. However, there is no limit on the number of Lots that a supplier can bid for. In certain circumstances, where defined objective eligibility and value for money criteria are met, a supplier may be awarded a maximum of two regional Lots, while a one-Lot cap applies where such criteria are not met. The detail of this is set out in the contract award mechanism in the procurement documents.

Additional Services:

The Authority has identified several potential future developments that may be explored through the regional contracts and in the delivery of the TCN Service. These Additional Services fall within the overall scope of the contract and may, where required, be implemented through the contract’s change control procedure. The Authority is therefore clearly signalling these areas to the market at this stage, and further detail is available in the procurement documents.

The Additional Services are:

  • Exploring remote testing/proctoring technology in the delivery of the Service.
  • Exploring the use of end‑to‑end cloud architecture in the delivery of the Service.
  • Adding other Authority or Department for Transport tests into Service delivery.
  • Adding wider government tests into Service delivery.
  • Enabling validation of Digital Driving Licences.
  • Enhanced identification checking.

Key Dates

Publication date: Tuesday 7 April 2026

Supplier Engagement Event: Tuesday 14 April 2026 (online webinar) - Microsoft Virtual Events Powered by Teams - events.teams.microsoft.com/event/6872fd4f-a164-… ↗

PSQ Clarification Deadline: 5PM on Wednesday 22 April 2026

PSQ SUBMISSION DEADLINE: NOON ON TUESDAY 5 MAY 2026

Suppliers notified of PSQ outcome: Friday 19 June 2026

Invitation to Participate in Dialogue (ItPD) formally issued to Suppliers shortlisted through PSQ in each Lot: Monday 22 June 2026

Supplier Engagement Event: Wednesday 1 July 2026 (in person in Nottingham)

Initial individual supplier dialogue: Thursday 9 – Friday 10 July 2026

INITIAL TENDER SUBMISSION DEADLINE: NOON FRIDAY 14 AUGUST 2026

Supplier dialogue: Monday 28 September – Friday 13 November 2026

Invitation to Submit Final Tenders (ISFT) formally issued to Suppliers: Monday 14 December 2026

FINAL TENDER SUBMISSION DEADLINE: NOON FRIDAY 29 FEBRUARY 2027

Expected award: Monday 2 August 2027

Service Implementation Period: Monday 2 August 2027 – Tuesday 5 September 2028

Operational Commencement Date: Wednesday 6 September 2028

Contract end: 5 September 2035

Extension options: +2 years (potential maximum term 9 years to 5 September 2037)

  • How the procedure runs: Full description of the Competetive Flexible Procedure is included in ITT documentation. https://dft.app.jaggaer.com/go/55049810019D48FEC71F

CPV: Computer testing services · Customer services · E-learning services · Education and training services · Educational software development services · Educational software package · IT software package · Security services · Software-related services · Staff training services · Supply services of personnel including temporary staff · Training services

Lots and requirements (3)Procurement structure

3 lots · all with a published value (£623,000,000 together)
Lot #1Region 1Renewal 7 yrsSMEVCSEPublished value£204,000,000

Region 1: includes the Government Office Regions of Scotland, North East, North West, Yorkshire and the Humber and Northern Ireland.

Contract period: 6 Sept 2028 – 5 Sept 2035 (7 yrs) · up to 5 Sept 2037 with extensionsValue: £204,000,000 exc. VAT · £235,000,000 inc. VAT
Delivery: UKEligibility: SME eligibleVCSE eligible
Extensions: +2 years (potential maximum term 9 years to 5 September 2037)
Lot #2Region 2Renewal 7 yrsPublished value£240,000,000

Region 2: includes the Government Office Regions of Wales, West Midlands, South East and South West.

Contract period: 6 Sept 2028 – 5 Sept 2035 (7 yrs) · up to 5 Sept 2037 with extensionsValue: £240,000,000 exc. VAT · £285,000,000 inc. VAT
Extensions: +2 years (potential maximum term 9 years to 5 September 2037)
Lot #3Region 3Renewal 7 yrsPublished value£179,000,000

Region 3: includes the Government Office Regions of East Midlands, East of England and London.

Contract period: 6 Sept 2028 – 5 Sept 2035 (7 yrs) · up to 5 Sept 2037 with extensionsValue: £179,000,000 exc. VAT · £215,000,000 inc. VAT
Extensions: +2 years (potential maximum term 9 years to 5 September 2037)

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
20 Mar 2025, 12:39 GMT
Last source update
16 Apr 2026, 15:52 BST
Award evaluation window
Submission end – 2 Aug 2027
Authority reference
T280023000, T280023001, T280023002
FTS notice number
2026/S 000-031556
Latest notice
Tender notice (UK4)
Classification (CPV)
Computer testing servicesCustomer servicesE-learning servicesEducation and training servicesEducational software development servicesEducational software packageIT software packageSecurity servicesSoftware-related servicesStaff training services
+2 moreSupply services of personnel including temporary staffTraining services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-04efa6 Find a Tender
How it runs

Full description of the Competetive Flexible Procedure is included in ITT documentation. dft.app.jaggaer.com/go/55049810019D48FEC71F ↗

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Requests to participate (first stage)
5 May 2026, 12:00 BST
Submission deadline
5 May 2026, 12:00 BST
Clarification deadline
22 Apr 2026, 17:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

20 Mar 2025 → 6 Sept 2028 · 9 dates
  1. Planning notice published
    20 Mar 2025, 12:39 GMT
  2. Market engagement217 days ago
    23 Mar 2026, 23:59 GMT

    DVSA will conduct market engagement activities for both the Test Centre Network (TCN) and Theory Test Assessment Platform (TTAP) procurements in February and March 2026. This engagement will enable DVSA to test refined assumptions, share updates informed by recent activity, and confirm commercial, operational and technical expectations ahead of the start of procurement activity, which is currently planned to begin from April 2026 (subject to approvals). An overview and key outcomes from previous rounds of market engagement can be found on the Department for Transport's (DfT) portal here:

    dft.app.jaggaer.com/go/467321710195D762A51D ↗

    To view the documents, please navigate to the attachments section of the PQQ when logged in.

    As part of this engagement, DVSA are planning to make draft procurement documentation or summaries of procurement documentation available through the Jaggaer eSourcing platform. If DVSA are to share this documentation through this process, the documentation is to be considered will be shared in draft and is being shared for information illustrative purposes only to aid engagement activities with the market. By providing certain content in draft in this way, DVSA make no commitment regarding the content of the final procurement documents, which may depart from the draft documentation to any extent, including by revising, replacing, adding to or removing any of the content.

    Suppliers must not upload any Authority material, including but not limited to, Authority data or material provided for the purpose of the market engagement event, into AI software or tools which are not private and secure. The Authority does not want any data or material related to this Procurement being used to “train” public AI software or tools.

    This market engagement will consist of two activities:

    1. Online Webinar – Wednesday 25 February 2026 @ 15:00 – 16:00

    The webinar is aimed at suppliers who are interested in the TCN Service and/or TTAP Service procurement. This virtual session, hosted on Microsoft Teams, will provide suppliers with an update on the programme’s direction and the planned procurement approach and timelines alongside an overview of the DVSA’s implementation and Service requirements and the interaction between DVSA, the TCN Service and the TTAP Service. The aim of the webinar is to provide suppliers with an updated view of the Service requirements and planned procurement activity to set the context for more detailed face-to-face discussions at an in-person engagement event in March (see below). After the webinar the DVSA plans to make draft material available to the market to consider ahead of the in-person engagement event. Any suppliers who wish to access the material must sign and return the non-disclosure agreement (NDA) that will be made available immediately after the webinar.The materials and NDA form will be available via the Jaggaer e-sourcing platform, and the NDA must be returned via the messages function in the platform. Please note that suppliers who are unable to attend the webinar and/or the in-person engagement event will still be given the opportunity to access the documentation provided that they agree to the NDA.

    Suppliers wishing to attend the online webinar, should use the following link to register for the event and join the discussion: events.teams.microsoft.com/event/b168a252-5093-… ↗

    Attendance at the session is voluntary and will not affect a supplier’s ability to bid for the opportunities once the formal procurement process begins. There are no limits on the number of attendees from each supplier.

    1. In‑Person Engagement Event – Monday 9th March 2026 (Nottingham)

    The in-person engagement event is aimed at suppliers who are interested in the TCN Service and/or TTAP Service procurement. DVSA will host an all-day in-person engagement event in Nottingham to enable more detailed discussion and market feedback on the DVSA’s requirements prior to procurement launch. After an introductory discussion around key cross-service themes, the morning session will be split into two separate workshops:

    TCN workshop: covering the Test Centre Network procurement and Service requirements in greater detail.

    TTAP workshop: covering the assessment platform procurement and Service requirements in greater detail.

    These workshops will be facilitated by DVSA personnel involved in the specific procurement and they provide an opportunity for the market to clarify DVSA requirements and provide feedback ahead of the formal procurement activity.

    In the afternoon, suppliers from both workshops will reconvene for a joint plenary session to discuss the cross‑cutting theme of Service implementation.

    Given the focused nature of the workshop discussions, suppliers are encouraged to send delegates to the in-person engagement event who have the relevant knowledge, experience and understanding to contribute to the discussions. DVSA plan to limit the number of delegates attending the in-person engagement event to two delegates per supplier for each procurement, totaling a maximum number of delegates to 4 per supplier.

    The exact location of the event in Nottingham is to be confirmed, and suppliers must register their interest and delegates for the event with DVSA through the Jaggaer eSourcing platform stating which delegates will be involved in which procurement specific workshop. Registered suppliers will receive confirmation of the event location.

    Any clarifications relating to the engagement events should be sent through the eSourcing platform.

    Attendance at the event is voluntary and will not affect a supplier’s ability to bid for the opportunities once the formal procurement process begins.

    From the start of the webinar, suppliers will be able to engage with the DVSA regarding the DVSA’s requirements using a Microsoft form to share comments and identify areas requiring further discussion during the in‑person engagement event. Any questions raised through the form will not be answered on an individual supplier basis but will be covered more generically on a topic-by-topic basis during the in-person engagement event. The form will remain open until 5pm on Tuesday 17th March to enable suppliers to provide thoughts and feedback to the DVSA. Any thoughts shared with the DVSA will be on a confidential basis, but the DVSA may use non-identifiable, supplier agnostic themes to respond to topic areas during the in-person event. DVSA responses in the in-person engagement event, alongside key areas of discussion in the event, will be made available to the wider market through the Jaggaer eSourcing platform to enable continued transparency.

  3. Tender notice published203 days ago
    7 Apr 2026, 15:12 BST
  4. Next notice expected202 days ago
    7 Apr 2026, 23:59 BST
  5. Latest notice published193 days ago
    16 Apr 2026, 15:52 BST
  6. Clarification questions by187 days ago
    22 Apr 2026, 17:00 BST
  7. Submission deadline175 days ago
    5 May 2026, 12:00 BST
  8. Today
    27 Oct 2026
  9. Award decision expected byin 279 days
    2 Aug 2027, 23:59 BST
  10. Contract starts
    6 Sept 2028, 00:00 BST

Notice history

21 events · 15 releases on Find a Tender · since 20 Mar 2025
  1. Preliminary market engagement notice published
    20 Mar 2025, 12:39 GMT
    UK2
  2. Preliminary market engagement notice published
    20 Mar 2025, 16:53 GMT
    UK2
  3. Preliminary market engagement notice published
    27 Mar 2025, 12:57 GMT
    UK2
  4. Preliminary market engagement notice published
    27 Mar 2025, 12:58 GMT
    UK2
  5. Preliminary market engagement notice published
    27 Mar 2025, 13:00 GMT
    UK2
  6. Preliminary market engagement notice published
    4 Apr 2025, 10:30 BST
    UK2
  7. Preliminary market engagement notice published
    2 Sept 2025, 12:12 BST
    UK2
  8. Preliminary market engagement notice published
    3 Sept 2025, 09:33 BST
    UK2
  9. Published value updated to £30,000,000
    3 Sept 2025, 09:33 BST
    was £300,000,000
  10. Preliminary market engagement notice published
    5 Sept 2025, 10:32 BST
    UK2
  11. Preliminary market engagement notice published
    16 Sept 2025, 12:51 BST
    UK2
  12. Published value updated to £300,000,000
    16 Sept 2025, 12:51 BST
    was £30,000,000
  13. Preliminary market engagement notice published
    28 Nov 2025, 15:26 GMT
    UK2
  14. Preliminary market engagement notice published
    19 Feb 2026, 11:30 GMT
    UK2
  15. Published value updated to £700,000,000
    19 Feb 2026, 11:30 GMT
    was £300,000,000
  16. Preliminary market engagement notice published
    19 Feb 2026, 11:37 GMT
    UK2
  17. Tender notice published
    7 Apr 2026, 15:12 BST
    UK4
  18. Published value updated to £623,000,000
    7 Apr 2026, 15:12 BST
    was £700,000,000
  19. Status changed to active
    7 Apr 2026, 15:12 BST
  20. Procurement method changed
    7 Apr 2026, 15:12 BST
  21. Tender notice published
    16 Apr 2026, 15:52 BST
    UK4
Published amendments (4)

DVSA have made an amendment to the date of the engagement event, and have corrected a typing error on the value of the contract from £3bn, to £300m.

DVSA have made an amendment to the date of the engagement event, and have corrected a typing error on the value of the contract from £3bn, to £300m. DVSA have provided the confirmed details of the in-person engagement event and how to register.

DVSA have made an amendment to the date of the engagement event, and have corrected a typing error on the value of the contract from £3bn, to £300m. DVSA have provided the confirmed details of the in-person engagement event and how to register.

Removal of VAT inclusive estimated value

Routine re-releases (15)
  • 2026-02: 1 release · 19 Feb 2026
  • 2025-11: 1 release · 28 Nov 2025
  • 2025-09: 4 releases · 2 Sept 2025, 16 Sept 2025
  • 2025-04: 1 release · 4 Apr 2025
  • 2025-03: 5 releases · 20 Mar 2025, 27 Mar 2025

Contracting authority & participating public bodies

Driver and Vehicle Standards Agency

Contracting authorityPublic authority - central governmentNorthern Irish devolved regulations apply GB-PPON: PTMM-2614-YJDV 1 Unity Square, Queensbridge Road, Nottingham, East Midlands, ng2 1awContact name, email

Official documents & specifications (15)

Official links; attachments are not copied

Notices published for this procedure

Show 7 more notices