Ticketing Solution · UK public procurement notice

Official notice

Authority: Canterbury Christ Church University (Education)

Below threshold - without competition

Sectors: Software Packages & ERP (48) Delivery: South East (UKJ4)

Awarded value£403,920published contract · inc. VAT

Awarded 23 Feb 2026no call for competition

Awarded to Halo Service Solutions Ltd

What is being bought

Published requirement description

Providing a software solution to allow ticketing of customer enquiries into IT and other departments for improved work flow

The lotProcurement structure

single lot · no lot value published

Lot #1Awarded

Delivery: South East

48000000 Software package and information systems

Procedure terms & legal framework

From the official record

Procedure method: Below threshold - without competition
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 4 Jun 2026, 16:20 BST
Last source update: 4 Jun 2026, 16:20 BST
FTS notice number: 2026/S 000-053009
Latest notice: Contract details notice (UK7)
Delivery area: South East (UKJ4)
Official registry OCID: ocds-h6vhtk-06ae03 Find a Tender

Notice history

1 event · 1 release on Find a Tender

Contract details notice published
4 Jun 2026, 16:20 BST
UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value (inc. VAT) £403,9201 contract inc. VAT; no net value published

Contracts signed 1latest 23 Feb 2026

Awarded to	Value	Date	Status
Halo Service Solutions LtdSME	£403,920 inc. VAT †	—	Awarded

Contracts

Contract 1 · Halo Service Solutions LtdSME
Signed
23 Feb 2026
Value
£403,920 inc. VAT
Period
1 Mar 2026 – 28 Feb 2031
Status
active
Options
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Contracting authority & participating public bodies

CANTERBURY CHRIST CHURCH UNIVERSITY

Contracting authorityPublic authority - sub-central government GB-COH: 04793659 · GB-PPON: PTCN-4853-WVRW Anselm, Canterbury, South East, CT1 1QUContact email

Bidders & participating suppliers

1 commercial party on the notice

HALO SERVICE SOLUTIONS LTDAwarded supplierGB-COH: SC216980GB-PPON: PYVD-5774-MHXD Cartref, Bonar Bridge, Ardgay, Scotland, IV24 3ARContact email

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

Signed contract contractSigned contractPDF

Notices published for this procedure

Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender4 Jun 2026, 16:20 BST