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Published 18 Mar 2022, 12:15 GMT

Official UK procurement notice

TS2337.2022 Provision of Chatbot and Livechat Services

Official notice

Authority: ORDNANCE SURVEY LIMITED (Central government)

Services
Sectors: IT Services & Software (72) Delivery: Delivery location not published
Budget not disclosedValue not published
Submission deadline Not published
Notice summaryFrom the published notice

OS wishes to appoint a partner to deliver a scalable and sustainable ChatBot and Live Chat multichannel solution, which will enable and support with the delivery of our digital transformation. OS expect the partner to deliver a solution and the necessary consultation and expertise on how our current use cases can be delivered effectively and efficiently.

What is being bought

Published requirement description

OS wishes to appoint a partner to deliver a scalable and sustainable ChatBot and Live Chat multichannel solution, which will enable and support with the delivery of our digital transformation. OS expect the partner to deliver a solution and the necessary consultation and expertise on how our current use cases can be delivered effectively and efficiently. Once the channels are delivered, we will require ongoing support to maintain and further develop the solution.

CPV: Communication software development services

Procedure terms & legal framework

From the official record
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
18 Mar 2022, 12:15 GMT
Last source update
18 Mar 2022, 12:15 GMT
Authority reference
TS2337
FTS notice number
2022/S 000-007410
Classification (CPV)
Communication software development services
Delivery area
Not published
Official registry OCID
ocds-h6vhtk-03238c Find a Tender

Notice history

1 release on Find a Tender
Published amendments (1 · 0 deadline changes)
WhenWhatBeforeAfterShift
—DateIV 2.216 Mar 202223 Mar 2022+7 d

For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-Southampton:-Communication-software-development-services./G6BP2GC8E8 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/G6BP2GC8E8 GO Reference: GO-2022318-PRO-19823423

Contracting authority & participating public bodies

Ordnance Survey

Contracting authorityCentral Government Explorer House, Adanac Park, Southampton, South East, SO16 0ASContact email, phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.