Unified Comms Audiocodes for SYP and HP

Official notice

Authority: South Yorkshire Mayoral Combined Authority (Local council)

GoodsAward procedure without prior publication of a call for competition

Sectors: Software Packages & ERP (48) Delivery: Yorkshire & Humber (UKE)

Awarded value£459,664published contract · exc. VAT

Awarded 11 Mar 2026no call for competition

Awarded to Insight Direct

What is being bought

Published requirement description

Unified Communications Audiocodes, modernising the existing analogue back-office telephony systems within SYP and HP by integrating external voice capabilities into Microsoft Teams. This initiative will replace legacy analogue ISDN lines with modern digital connectivity.

CPV: Software package and information systems

The lotProcurement structure

single lot · no lot value published

Lot #1The Unified Communications Project aims to modernise the existing analogue back-office…Awarded

The Unified Communications Project aims to modernise the existing analogue back-office telephony systems within SYP and HP by integrating external voice capabilities into Microsoft Teams. This initiative will replace legacy analogue ISDN lines with modern digital connectivity. Transition call detail recording (CDR) from Tiger Prism to its Teams-compatible application and deliver a fully integrated telephony solution within the Microsoft Teams environment.

Delivery: Yorkshire & Humber

Procedure terms & legal framework

From the official record

Procedure method: Award procedure without prior publication of a call for competition
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Goods
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 11 Mar 2026, 14:51 GMT
Last source update: 11 Mar 2026, 14:51 GMT
FTS notice number: 2026/S 000-021859
Classification (CPV): Software package and information systems
Delivery area: Yorkshire & Humber (UKE)
Official registry OCID: ocds-h6vhtk-066764 Find a Tender

Why no open competition: The procurement falls outside the scope of application of the directive
Published justification: DIRECT AWARD OPTION VIA CALL-OFF CONTRACT AWARDED UNDER THE AUSPICES OF THE WEST YORKSHIRE COMBINED AUTHORITY FRAMEWORK FOR THE SUPPLY OF IT HARDWARE, NETWORKING & SECURITY EQUIPMENT AND COMMERCIAL OFF THE SHELF SOFTWARE (COTS) - REF.2821-2022

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £459,6641 contract exc. VAT

Bids received 1

Contracts signed 1latest 11 Mar 2026

Awarded to	Value	Date	Status
Insight Direct	£459,664 †	—	Awarded

Contracts

Contract 021859-2026-1 · Insight Direct
Signed
11 Mar 2026
Value
£459,664
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
1bids	—	—	—

Contracting authority & participating public bodies

South Yorkshire Mayoral Combined Authority

Contracting authorityLocal CouncilRegional or local authorityPublic order and safety 11 Broad Street West, Sheffield, Yorkshire & Humber, S12BQContact name, email

Dispute resolution & review bodies

South Yorkshire PoliceReview body Sheffield

Bidders & participating suppliers

1 commercial party on the notice

Insight Direct (UK) LtdAwarded supplierGB-COH: 02579852 Sheffield, UK

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.