Official UK procurement notice
Unified Communications Network Replacement & CCaaS/UCaaS
Authority: NORTHERN GAS NETWORKS LIMITED (Public body)·Consortium: 2 public authorities
What is being bought
Published requirement descriptionIt is the intention that FourNet replace the current telephony solution alongside the WAN, LAN & WLAN.
CPV: IT services: consulting, software development, Internet and support
The lotProcurement structure
single lot · no lot value publishedLot #1It is the intention that FourNet replace the current telephony solution alongside the…Awarded
It is the intention that FourNet replace the current telephony solution alongside the WAN, LAN & WLAN. The proposed solution gives NGN far greater resilience to high volumes of incoming calls than our current set up, this is a direct recommendation in the recent Ofgem report and intervention after storm Arwen which NGN need to take action on. FourNet are providing a contact centre and UC platform which is built on the fundamentals of the cloud infrastructure project that is currently being delivered as part of their Agile Cloud service.
Procedure terms & legal framework
From the official record- Procedure method
- Award procedure without prior publication of a call for competition
- Legal basis
- CELEX · 32014L0025 Utilities Contracts Regulations 2016 (Directive 2014/25/EU)
- Procurement category
- Services
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 28 Jul 2022, 10:53 BST
- Last source update
- 7 Oct 2022, 10:38 BST
- FTS notice number
2022/S 000-028198- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0356cfFind a Tender
- Why no open competition
The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons
- Published justification
It will be beneficial this contract to be aligned under the same managed service as our WAN, LAN and Unified Comms contract.
No other partner can provide the integration between our Unified Comms solution and contact centre service as we are in contract with FourNet, who leverage their agile cloud for
both.
FourNet are CXone's only strategic integration partner, due to service interconnect with Agile Cloud.
This will be a fully integrated solution rather than siloed services.
Notice history
1 event · 2 releases on Find a Tender- Buyer details updated7 Oct 2022, 10:38 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| FourNetSME | £568,222 † | — | Awarded |
| 4NET TECHNOLOGIES LIMITED TRADING AS FOURNETSME | — | — | Awarded |
Contracts
Contract 028198-2022-1 · 4NET TECHNOLOGIES LIMITED TRADING AS FOURNETSME
- Signed
- 6 Oct 2022
- Value
- —
- Status
- active
Contract 020583-2022-1 · FourNetSME
- Signed
- 28 Jul 2022
- Value
- £568,222
- Status
- active
Contracting authority & participating public bodies
2 public bodies on the noticeDispute resolution & review bodies
- Northern Gas NetworksReview body
Bidders & participating suppliers
2 commercial parties on the notice- 4NET TECHNOLOGIES LIMITED TRADING AS FOURNETAwarded supplier
- FourNet LimitedAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.