Official UK procurement notice
Unplanned Rapid Response Night Sitting
Authority: Norfolk County Council (Local council)
What is being bought
Published requirement descriptionThe Rapid Response Service in Norfolk provides a timely, short term, multi disciplinary response to adults with urgent care and support needs arising outside of standard office hours, including evenings, nights, weekends and bank holidays. The service is designed to prevent unnecessary hospital admissions, facilitate early discharge, and maintain individuals safely and independently within their own homes or usual place of residence.
Operating across Norfolk, the service delivers urgent assessment, intervention and coordination of care for adults aged 18 and over who experience a sudden deterioration in health, functional ability, or social circumstances. The service works in close partnership with primary care, urgent and emergency care, ambulance services, acute trusts, adult social care, mental health services, and the voluntary sector to ensure a seamless and person centred response. The Rapid Response Service supports the local system's ambition to deliver care closer to home, reduce avoidable hospital attendances and admissions, and improve outcomes for residents by providing responsive, high quality care at the point of need, particularly during periods when core services are limited.
The value is not sufficient for it to be commercially viable if lotted and it would also increase contract management costs.
On 19 November 2025, the Minister of State for Local Government and Homelessness made a written statement [UIN HCWS1071] saying that three proposals for unitary local government in Norfolk had been received - these could entail the creation of one, two or three unitary councils.
The Minister announced a consultation exercise, which ended on 11 January 2026. The Minister stated that "once the consultations have concluded, the Government will assess the proposals against the criteria in the invitation and decide, subject to parliamentary approval, which, if any, proposals are to be implemented, with or without modification". The Government has confirmed that it is minded to create three unitary Councils, subject to parliamentary approval.
On 4 December 2025, the Secretary of State for Local Government made a written statement [UIN HCWS1128] stating that the government intends to establish a Mayoral Strategic Authority for Norfolk and Suffolk as soon as possible, and that it is minded to hold inaugural mayoral elections in May 2028.
Should these processes lead to unitary local government in Norfolk and/or to the establishment of a Mayoral Strategic Authority covering Norfolk (i) the contract may be transferred, assigned or novated to any successor authority(ies) to the council, or to any joint body incorporating or formed by any such successor and/or to any Mayoral Strategic Authority; and/or (ii) the council or a successor authority or joint body may order services on behalf of other local authorities serving any area within Norfolk's current geographical boundaries.
- The authority expects to re-tender this requirement around 31 Oct 2031, 23:59 GMT.
CPV: Health and social work services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£1,850,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Quality: Understanding the service 30% Performance and Monitoring 25% Policies and Procedures 15%
- Price
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Cancelled
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Light touch regime
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Yes · next expected 31 Oct 2031
- First published
- 1 May 2026, 12:26 BST
- Last source update
- 12 Aug 2026, 09:59 BST
- Award evaluation window
- Submission end – 3 Sept 2026
- Authority reference
NCCT43405- FTS notice number
2026/S 000-059877- Latest notice
- Procurement termination notice (UK12)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-069034Find a Tender
How it was run
Official notice- Submission deadline
- 27 Jul 2026, 11:00 BST
- Clarification deadline
- 24 Jul 2026, 11:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
This procurement will be managed electronically via the Council`s e-procurement system. To participate in this procurement and gain access to documents when they are available, applicants must first be registered on the system at be in-tendhost.co.uk/norfolkcc/aspx/Home ↗
Full instructions for registration and use of the system can be found at
in-tendhost.co.uk/norfolkcc/aspx/Buyer… ↗
Once registered you will be able to see the procurement project under the `tenders` section and `express an interest` in this tender. If you encounter any difficulties whilst using the system you can contact the In-tend support team by phoning +448442728810 or e-mailing support@in-tend.co.uk
Timeline
1 May 2026 → 1 Nov 2026 · 9 dates- Planning notice published184 days ago1 May 2026, 12:26 BST
- Market engagement171 days ago13 May 2026, 23:59 BST
Virtual Market Engagement Event to be held via MS Team on 13th May 2026, 11am - 12 noon.
Discussion points
- Outline of the Service Model and Service Description
- Contract and Financial Information
- Procurement Process and Legislation
Interested parties will need to register their interest for the market engagement on In-Tend and a separate invite will be sent. Applicants must first be registered on in-tendhost.co.uk/norfolkcc ↗ (in-tendhost.co.uk/norfolkcc ↗) Full instructions for registration and use of the system can be found at in-tendhost.co.uk/norfolkcc/aspx/Buyer… ↗ (in-tendhost.co.uk/norfolkcc/aspx/Buyer… ↗). Once registered you will be able to see the procurement project under 'tenders' section and 'express an interest'. Please then use the correspondence facility to let us know that you are interested in attending a market engagement session(s).
The procurement, once issued, will also be managed via In-Tend.
- Next notice expected152 days ago1 Jun 2026, 23:59 BST
- Tender notice published128 days ago25 Jun 2026, 14:00 BST
- Clarification questions by100 days ago24 Jul 2026, 11:00 BST
- Submission deadline97 days ago27 Jul 2026, 11:00 BST
- Latest notice published81 days ago12 Aug 2026, 09:59 BST
- Award decision expected by58 days ago3 Sept 2026, 23:59 BST
- Contract starts12h ago1 Nov 2026
Notice history
8 events · 3 releases on Find a Tender · since 1 May 2026- Preliminary market engagement notice published1 May 2026, 12:26 BSTUK2
- Tender notice published25 Jun 2026, 14:00 BSTUK4
- Published value updated to £1,850,00025 Jun 2026, 14:00 BSTwas £1,110,000
- Status changed to active25 Jun 2026, 14:00 BST
- Procurement method changed25 Jun 2026, 14:00 BST
- Deadline published: 27 Jul 2026, 11:00 BST25 Jun 2026, 14:00 BST
- Procurement termination notice published12 Aug 2026, 09:59 BSTUK12
- Status changed to complete12 Aug 2026, 09:59 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| supplier not published | — | 12 Aug 2026 | CancelledAt this time, Norfolk County Council will no longer be reprocuring this service, due to wider implications which the Council needs to consider, including Local Government Reform. It is therefore not appropriate for the Council to continue with this procurement. |
Contracting authority & participating public bodies
Official documents & specifications (7)
Official links; attachments are not copiedTender pack and attachments
Notices published for this procedure
- Procurement termination notice Procurement termination notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender