Find a TenderClosedTender notice
Published 17 Sept 2026, 13:59 BST

Official UK procurement notice

Visitor and Member Experience Surveys - National Ops

Official notice

Authority: Forestry Commission (Public body)

ServicesOpen procedureAbove thresholdSME suitableVCSE suitable
Published estimate£322,500≈ £65k / year · £387,000 inc. VAT
Submissions closed 12 Oct 2026
Contract term 5 yrsends 3 Jan 2032 · starts 4 Jan 2027

What is being bought

Published requirement description

Forestry England is looking for a research partner to design, deliver and report on three core research programmes:

A. Seasonal visitor experience surveys – carried out at least three times a year through face-to-face interviews at 27 forest centres across England

B. Marketing trail evaluation survey – carried out at least once a year through face-to-face fieldwork at 16 forest centres

C. Online member survey – sent to current members and recently lapsed members (national and local) annually

  • The authority expects to re-tender this requirement around 16 Sept 2031, 23:59 BST.

CPV: Customer survey services

The lotProcurement structure

single lot · value published
Lot #1 5 yrsSMEVCSEPublished value£322,500
Contract period: 4 Jan 2027 – 3 Jan 2032 (5 yrs)Value: £322,500 exc. VAT · £387,000 inc. VAT
Delivery: UKEligibility: SME eligibleVCSE eligible

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 45%Price: 45%Social value: 10%
Published sub-criteria (6)
  • Quality of Methodology: 20%
  • Fieldwork Delivery and Quality Assurance: 10%
  • Data Analysis and Reporting: 10%
  • Team Experience and Project Management: 5%
  • Price: 45%
  • Social Value: 10%
Published award criteria (6)
  • Quality of Methodology
  • Fieldwork Delivery and Quality Assurance
  • Data Analysis and Reporting
  • Team Experience and Project Management
  • Social Value
  • Price
What this means for your bid
  • Price carries 45 of 100 points: a 10% discount moves about 4.5 points. Quality carries 45 of 100: the paper moves it further than the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA, CPTPP)
Recurring procurement
Yes · next expected 16 Sept 2031
First published
17 Sept 2026, 13:59 BST
Last source update
17 Sept 2026, 13:59 BST
Award evaluation window
Submission end – 2 Dec 2026
Authority reference
FCCN004673
FTS notice number
2026/S 000-088250
Latest notice
Tender notice (UK4)
Classification (CPV)
Customer survey services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-07747b Find a Tender

How it was run

Official notice
Run through: Panacea
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free
Submission deadline
12 Oct 2026, 12:00 BST
Clarification deadline
2 Oct 2026, 23:59 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

17 Sept 2026 → 4 Jan 2027 · 5 dates
  1. Tender notice published40 days ago
    17 Sept 2026, 13:59 BST
  2. Clarification questions by25 days ago
    2 Oct 2026, 23:59 BST
  3. Submission deadline15 days ago
    12 Oct 2026, 12:00 BST
  4. Today
    28 Oct 2026
  5. Award decision expected byin 35 days
    2 Dec 2026, 23:59 GMT
  6. Contract startsin 67 days
    4 Jan 2027

Notice history

1 event · 1 release on Find a Tender
  1. Tender notice published
    17 Sept 2026, 13:59 BST
    UK4

Contracting authority & participating public bodies

Forestry Commission

Contracting authorityPublic authority - sub-central government GB-PPON: PLRM-7846-HGLG 620 Bristol Business Park, Bristol, South West, BS16 1EJContact email, phone

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender