Find a TenderCancelledProcurement termination notice
Published 16 Oct 2025, 13:58 BST

Official UK procurement notice

WCC Children & Families Service Digital Front Door Solution Market Testing

Official notice

Authority: Warwickshire County Council (Local council)

ServicesAbove thresholdSME suitable
Budget not disclosedValue not published
Submission deadline Not published
Contract term 2 yrsends 31 Mar 2028 · up to 31 Mar 2031 with extensions · starts 1 Apr 2026

What is being bought

Published requirement description

Children and Families Service is exploring innovative approaches to deliver a modern, digital solution that acts as a digital front door, with intelligent features such as conversational AI, smart chatbots and intent recognition. This platform will enable families and partners to quickly and easily search for support, guiding them to the most appropriate services based on their needs.

CPV: Communication software development services

The lotProcurement structure

single lot · no lot value published
Lot #1CancelledRenewal 2 yrsSME
Contract period: 1 Apr 2026 – 31 Mar 2028 (2 yrs) · up to 31 Mar 2031 with extensions
Delivery: West MidlandsEligibility: SME eligible
Extensions: Extension options published

Procedure terms & legal framework

From the official record
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Cancelled
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
16 Oct 2025, 13:58 BST
Last source update
22 Oct 2025, 13:12 BST
Authority reference
WAR-0012
FTS notice number
2025/S 000-067466
Latest notice
Procurement termination notice (UK12)
Classification (CPV)
Communication software development services
Delivery area
West Midlands (UKG)
Official registry OCID
ocds-h6vhtk-05cdf9 Find a Tender

How it was run

Official notice
Submission deadline
—

Timeline

16 Oct 2025 → 1 Apr 2026 · 4 dates
  1. Planning notice published380 days ago
    16 Oct 2025, 13:58 BST
  2. Latest notice published374 days ago
    22 Oct 2025, 13:12 BST
  3. Market engagement353 days ago
    11 Nov 2025, 23:59 GMT

    Warwickshire County Council will be using its e-tendering system (WarwickshireCC) for the administration of this procurement process. Providers must register with the system to be able to express an interest and download documents. The web address for the portal is:

    in-tendhost.co.uk/warwickshirecc/aspx/… ↗

    Registration and use of our portal is free. When registering you will be re-directed to the In-Tend sell2midlands site. If you already registered and have issues logging in then you may need to re-set your password. You will need to select "Log in to portal" next to Warwickshire County Council.

    All correspondence or clarifications relating to this procurement must be via the portals' correspondence function. If you are having trouble registering with the portal please email us at: procurement@warwickshire.gov.uk

    Providers must register on In-Tend and log in to our portal to express an interest in this project and to be able to correspond with us about this procurement.

    The deadline for Market Testing Returns is 11th November 2025

  4. Contract starts213 days ago
    1 Apr 2026, 00:00 BST

Notice history

3 events · 2 releases on Find a Tender · since 16 Oct 2025
  1. Preliminary market engagement notice published
    16 Oct 2025, 13:58 BST
    UK2
  2. Procurement termination notice published
    22 Oct 2025, 13:12 BST
    UK12
  3. Status changed to withdrawn
    22 Oct 2025, 13:12 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded toValueDateStatus
supplier not published—22 Oct 2025Cancelled

Contracting authority & participating public bodies

Warwickshire County Council

Contracting authorityPublic authority - sub-central government GB-PPON: PDTN-5446-NMXW Shire Hall, Warwick, West Midlands, CV34 4SAContact email

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure