Young People’s Face to Face and Online Counselling Service in Knowsley

Knowsley Council seeks to work with an organisation to provide a high quality 1:1, face to

face counselling Service for 11–19-year-olds in the Borough (and for those up to age 25 where there are additional needs) and an online counselling provision for 11-19 year olds (and up to

age 25 for young people with additional needs).

Face to Face Counselling Service

This Service will be delivered to all 11–19-year-olds attending a Knowsley school. The Provider

should deliver a range of proven interventions such as cognitive behaviour therapy,

behaviour therapy and motivational interviewing and will be required to be associated with

the appropriate affiliations for counselling such as BACP (British Association of Counselling

& Psychotherapy). The Provider will have a successful proven track record of delivering

counselling services to children and young people.

Online Counselling Service

The Provider will establish a confidential, online counselling provision for 11–19-year-olds

(and up to age 25 for young people with additional needs) who are a Knowsley resident.

Support will be available via online facilities such as messaging, instant chat with a

counsellor, text messaging and moderated message boards and forums.

Adults Online Counselling Service

Although not part of this current opportunity, the Council reserves the right to expand the

scope of the services to include provision to adults. This may be through the same system as

that used for Young People or may be through a separate (but similar) system. This optional

extra may be taken up by the Council at any time during the term and will follow the Change

Control Process as set out in the Terms and Conditions.