Contracts Finder notice
Third Line Support
Authority: WANDLE HOUSING ASSOCIATION LIMITED
CPV: IT services: consulting, software development, Internet and support (72000000)
Published contract value£129,494Exc. VAT
Contract ends 30 Nov 2027
Awarded to Phoenix Software Ltd
Contract starts 1 Dec 2024
What is being bought
Published requirement description3rd Line Support which include support for both:
On-premise services which include all hardware and software services that are held on our datacentre at 230 Blackfriars
Support for items such as Firewalls, Core and edge switches, VMware hosts, Storage (SAN), WIFI, etc.
Cloud based services held in Microsoft 365 tenancy, Azure Infrastructure as a services (IaaS), Virtual Machines, Cloud networking,
cloud services, etc.
Cyber Security services which includes the use of Sentinel SOC for Monitoring and remediating any vulnerabilities, thereby educing
our attack surface.
Published procurement details
- Procedure
- Call-off from a framework agreement
- Buyer reference
- WHA.CS.IT.24.322
- Category
- Services
- Tender status
- Complete
- Award status
- Active
- Suitable for SMEs
- Yes
- Suitable for voluntary, community and social enterprises
- No
- Tender deadline
- Procurement method
- Selective
- Item 1: Delivery locations as published
- London, United Kingdom
Key dates
Published dates- Award decision21 Nov 2024
- Contract starts1 Dec 2024
- Notice published21 Jan 2025
- Contract ends30 Nov 2027
Contracting authority & participating public bodies
- WANDLE HOUSING ASSOCIATION LIMITEDContracting authority
- Identifier
- sid4gov.cabinetoffice.gov.uk/mmm75Jp3 · GB-SRS
Suppliers named on the notice
- Phoenix Software LtdSupplier
- Identifier
- 2548628 · GB-COH
- Voluntary, community or social enterprise
- No
- Business size
- Large
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
Source record
- Source
- Contracts Finder
- Notice language
- en
- Release reference
- ocds-b5fd17-bf966d68-198e-41a0-8bcc-a758fe1d55ea-2025-01-21T15:02:32Z
- Published
- 21 Jan 2025
- Latest update
- 21 Jan 2025
- Procedure reference
- ocds-b5fd17-bf966d68-198e-41a0-8bcc-a758fe1d55ea
- Contract reference
- ocds-b5fd17-bf966d68-198e-41a0-8bcc-a758fe1d55ea-1