Search UK public tenders and contract notices
Official notices, one row per procedure. Filters use published facts only: delivery region from the notice, buyer type from the official classification, route and agreement type as published, never a Tenderline score.
Retenders uses the same keywords and compatible filters. Notice-only filters and CPV detail beyond the division do not carry over.
All records
Showing 1–25 · every procedure in the catalogue, any stage.
- Awarded · Competitive flexible procedureFramework10 lotsSME · VCSE suitable
Corporate Software & Related Products and Services
Crescent Purchasing Consortium Limited · Charity · Nationwide (UK)
CPC have established a framework, using a Competitive Flexible Procedure, for the supply of Corporate Software and related products and services. The framework is open to members of CPC, listed at https://www.thecpc.ac.uk/members, including…
Awarded to ARBOR EDUCATION PARTNERS LIMITED, Advanced Business Solutions, Arbor Education Partners Group Ltd +16 more · 10 awards
- Value
- £46mceiling, not a contract size
- Term
- 2 yearsup to 4 years with extensions
- Submit via
- MultiQuotelogin required
- Published
- #066891
- Closes · 19 days leftOpen procedureSME · VCSE suitable
The People's Network E-bikes - Customer Subscription, Service, Technology and Fleet Management Platform Provider
South Yorkshire Mayoral Combined Authority · Local authority · Yorkshire and the Humber
The opportunity is for a technology and customer service platform supplier to support delivery of SYMCA's new e-bikes project. The Platform Supplier shall provide and operate a digital platform that supports both the operational delivery of…
- Value
- £300k
- Term
- 3.5 years
- Submit via
- ProContract (Due North)login required
- Published
- #07891b
- AwardedBelow threshold - unknown
Prevent and Protect Customer Relationship Management ('CRM') Tool
Surrey County Council · Local authority · South East England
Surrey Fire and Rescue currently use a customer relationship management tool known as Prevent and Protect (P&P). This solution is used to record information regarding safe and well visits, fires safety audits, operational audits and visits …
Awarded to Softcat Plc
- Value
- Not published
- Term
- Not published
- Submit via
- portal not identified
- Published
- #078768
- Awarded · Competitive flexible procedureSME suitable
Britannia Phase 2b - Shoreditch Parkside Customer Care Services Procurement
London Borough of Hackney · Local authority · Greater London
The procurement is for Customer Care Services relating to the Council's Shoreditch Parkside residential development. The initial procurement will be for a period of 2 years from practical completion and will include any mobilisation prior t…
Awarded to ZephyrComplete Limited
- Value
- £750k
- Term
- 2.5 yearsup to 3.5 years with extensions
- Submit via
- ProContract (Due North)login required
- Published
- #0500e5
- Award pending · decided Competitive flexible procedure
Marketing Automation Platform for the National Gallery
The National Gallery · Central government · Greater London
We are appointing an advanced, multi-channel Marketing Automation Platform to deliver improved engagement and significant income uplift. The platform is able to intelligently and efficiently leverage our existing CRM data and respond dynami…
Intended award to Dotdigital EMEA Limited
- Value
- £316k
- Term
- 3.5 yearsup to 5.5 years with extensions
- Submit via
- Delta eSourcingpublic page
- Published
- #06848e
- Planned · tender expected
Provision of a Multi-Authority Employability, Case Management and Employer Relationship Management Solution
Capital City Partnership · Scotland
Capital City Partnership (CCP) intends to undertake a procurement exercise for the provision, support, maintenance and ongoing development of a Customer Relationship Management (CRM) and Management Information System (MIS).
- Value
- £1.5m
- Term
- Not published
- Submit via
- portal not identified
- Published
- #0777dd
- Awarded · Direct awardSME · VCSE suitable
North Northamptonshire Council - Customer Relationship Management Solution
North Northamptonshire Council · Local authority · East Midlands
North Northamptonshire Council (hereafter referred to as the "Council") are extending their current provision with Placecube Limited for a Customer Relationship Management solution for the Council's customised applications.
Awarded to Placecube Limited
- Value
- Not published
- Term
- Not published
- Submit via
- portal not identified
- Published
- #068439
- Planned · tender expected
Ayrshire Meet the Buyer 2026
North Ayrshire Council · Local authority · Scotland
Ayrshire Meet the Buyer 2026 Date: Thursday 25 November 2026 Venue: Ayr Racecourse, 2-6 Whitletts Road, Ayr, KA8 OJE Time: 9.30 AM – 12.30 PM The Supplier Development Programme and the Ayrshire Councils invite local businesses and third sec…
- Value
- £1
- Term
- Not published
- Submit via
- portal not identified
- Published
- #06f6c4
- PlannedSME suitable
Unified Customer Relationship Management System and Contact Centre Platform
Liverpool City Region Combined Authority · Local authority · North West England
** Not a call for Competition** Liverpool City Region Combined Authority is conducting PME to gain insight to what solutions are on the market for a Unified Customer Relationship Management System and Contact Centre Platform. LCRCA would be…
- Value
- Not published
- Term
- 5 yearsup to 7 years with extensions
- Submit via
- portal not identified
- Published
- #06ed51
- Awarded · Open procedureFramework10 lotsSME suitable
CRM Platform (Donor and Session Programme)
NHS Blood and Transplant · Central government · North East England, North West England, East Midlands, West Midlands, East of England, South East England
NHS Blood and Transplant (NHSBT) is undertaking the Donor and Session Programme (DASP), a strategic transformation programme to modernise donor engagement, appointment booking, session management and related donor-facing and operational cap…
Awarded to supplier not published · 7 awards
- Value
- £6.4mceiling, not a contract size
- Term
- 12 monthsup to 8 years with extensions
- Submit via
- Atamis (Health Family)login required
- Published
- #066fef
- AwardedBelow threshold - limited competition
HCC04/26 The Provision of a Case Management system for East of England MacMillan Money Advice Service
Hertfordshire County Council · Local authority · East of England
Hertfordshire County Council sought quotations for the provision of a Case Management system for East of England MacMillan Money Advice Service This is a Contract Details Notice and this opportunity has now closed.
Awarded to Advanced Case Management Solutions
- Value
- Not published
- Term
- Not published
- Submit via
- portal not identified
- Published
- #06e37e
- AwardedBelow threshold - unknown
27-SSJ-04
University of Cumbria · Education · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England
The University of Cumbria require a supply of Salesforce licences.
Awarded to Salesforce UK Limited
- Value
- Not published
- Term
- Not published
- Submit via
- portal not identified
- Published
- #06db4c
- Planned · expected · not yet published
DN Colleges Group - Customer Relationship Management Solution and Implementation
DN Colleges Group · Education · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England
DN Colleges Group undertook preliminary market engagement to explore options for a new Customer Relationship Management solution supporting the learner journey from initial enquiry through application, admissions and enrolment. The engageme…
- Value
- Not published
- Term
- 3 yearsup to 5 years with extensions
- Submit via
- portal not identified
- Published
- #06d344
- AwardedBelow threshold - without competition
Education Cloud
University of the West of England · Education · South West England
Education Cloud - Unlimited Edition - until 11/05/2027
Awarded to Salesforce UK Limited
- Value
- Not published
- Term
- Not published
- Submit via
- portal not identified
- Published
- #06d2be
- AwardedBelow threshold - unknown
Contract for the Provision of a CRM System and an Employment Support Module
Surrey County Council · Local authority · South East England
To establish a 4-year contract on an annual rolling basis with the provider for this CRM system,which we have piloted and tested for the past 18 months. This system provides the following essential features to allow the safe and legal runni…
Awarded to Alcium Software
- Value
- Not published
- Term
- Not published
- Submit via
- portal not identified
- Published
- #066ca0
- AwardedRestricted procedureFramework2 lots
Asset Management Software
Lancaster City Council · Local authority · Nationwide (UK), North West England, Wales (Cymru)
Contract renewal for Civica Property Management.
Awarded to CIVICA UK LIMITED, IVANTI UK LIMITED, See Contracts Finder Notice for full supplier list · 3 awards
- Value
- £5.0bnceiling, not a contract size
- Term
- 4 years
- Submit via
- Jaggaerlogin required
- Published
- #042889
- Planned
UOW992 Customer Relationship Management (CRM) System
University of Worcester · Education · West Midlands
The University of Worcester is seeking to procure and implement a new Customer Relationship Management (CRM) system to support student recruitment, communications and stakeholder engagement. The initial stage of this process is for prelimin…
- Value
- Not published
- Term
- 5 years
- Submit via
- portal not identified
- Published
- #069d52
- Planned
Pre-Enrolment CRM Solution
University of Huddersfield · Education · Yorkshire and the Humber
This is not a tender exercise. This is a scoping phase and not part of any formal procurement process and there is no commitment to carry out such a process at this stage. Participation or non-participation in this PME exercise shall not pr…
- Value
- £0
- Term
- 10 years
- Submit via
- portal not identified
- Published
- #06af0c
- Award pending · decided Open procedureSME · VCSE suitable
The Provision of a Leisure Management CRM Solution & Related Hardware
Chorley Council · Local authority · North West England
Chorley Leisure Ltd and South Ribble Leisure Ltd are the respective leisure services in their boroughs, delivering leisure, health and community services to the community. Under Chorley Council and South Ribble Council, they operate public …
Intended award to Gladstone MRM Limited · 2 awards
- Value
- £280k
- Term
- 3 yearsup to 5 years with extensions
- Submit via
- ProContract (Due North)login required
- Published
- #05ec2a
- Planned · tender expected Competitive flexible procedure
CRM Platform
NATIONAL ENERGY SYSTEM OPERATOR LIMITED · delivery region not published
Enterprise CRM platform licensing and associated services for customer relationship management
- Value
- Not published
- Term
- 4 yearsup to 7 years with extensions
- Submit via
- portal not identified
- Published
- #06a231
- Planned
CRM Future State Project Appraisal
Natural History Museum · Central government · Greater London
The Natural History Museum ('NHM') intends to review its wider digital ecosystem in the future, as the current patchwork of systems may present opportunities for broader consolidation. However, the CRM Future State Project is specifically f…
- Value
- £0
- Term
- 12 months
- Submit via
- portal not identified
- Published
- #0699c8
- Planned
CRM Future State Project Appraisal
Natural History Museum · Central government · Greater London
The Natural History Museum ('NHM') intends to review its wider digital ecosystem in the future, as the current patchwork of systems may present opportunities for broader consolidation. However, the CRM Future State Project is specifically f…
- Value
- £0
- Term
- 12 months
- Submit via
- portal not identified
- Published
- #0699c2
- AwardedOpen procedureFramework5 lots
GIS Software
Nuclear Decommissioning Authority · Nationwide (UK), Yorkshire and the Humber
GIS Software for NDA
Awarded to ESRI (UK) Limited, IDOX SOFTWARE LTD · 3 awards
- Value
- £1.8bnceiling, not a contract size
- Term
- Not published
- Submit via
- portal not identified
- Published
- #030693
- PlannedSME suitable
CRM System
Community Housing · Housing · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England
Community Housing are looking to implement an effective customer to include: 1. Customer Relationship Management which will be used by our contact centre to deliver a high rate of first-time fix for customers whether it is a new call or a c…
- Value
- Not published
- Term
- 3 years
- Submit via
- portal not identified
- Published
- #06856c
- No award madeCompetitive flexible procedure10 lotsSME · VCSE suitable
Corporate Software & Related Products and Services - ITT
Crescent Purchasing Consortium Limited · Nationwide (UK)
CPC wish to establish a framework, using a Competitive Flexible Procedure, for the supply of Corporate Software and related products and services. The framework will be open to members of CPC, listed at https://www.thecpc.ac.uk/members, inc…
- Value
- £46m
- Term
- 2 yearsup to 4 years with extensions
- Submit via
- MultiQuotelogin required
- Published
- #066897