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Official OCDS

Search UK public tenders and contract notices

Official notices, one row per procedure. Filters use published facts only: delivery region from the notice, buyer type from the official classification, route and agreement type as published, never a Tenderline score.

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Showing 16–30 · every procedure in the catalogue, any stage.

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CPV 64215000…Clear all

37 procedures

  1. Planned · expected · not yet publishedSME · VCSE suitable

    Telephony and Call Centre - Teams Front End

    University of Exeter · Central government · South West England

    At the University of Exeter communication is key to how we engage with our students, colleagues and partners. Whilst the use of telephony has vastly reduced in recent years, with other forms of communication being more prevalent, telephony …

    • Digital telephone exchanges
    • IP telephone services
    • Telephone and data transmission services
    Value
    £500k
    Term
    3 yearsup to 4 years with extensions
    Submit via
    portal not identified
    Published
    #059ca4
  2. Planned · tender expected SME · VCSE suitable

    Prisoner Integrated Communications Service (PICS) – Preliminary Market Engagement

    Ministry of Justice · Central government · Nationwide (UK)

    The Prisoner Integrated Communications Service (PICS) is to replace the current Prisoner Telephony Service (PTS) currently implemented across public prisons in England and Wales. The current PTS involves use of what are widely referred to a…

    • Telecommunications system
    • Communication land-line rental
    • IP telephone services
    • +6
    Value
    £302m
    Term
    11 yearsup to 14 years with extensions
    Submit via
    portal not identified
    Published
    #050449
  3. Planned · expected · not yet published

    Prisoner Telephony Service

    Ministry of Justice · Central government · Nationwide (UK)

    The purpose of this Prior Information Notice (PIN) is to update the original Prisoner Telephony Service Notice Published 24 August 2024

    • Telecommunications services
    • Communication land-line rental
    • IP telephone services
    • +4
    Value
    £330m
    Term
    Not published
    Submit via
    portal not identified
    Published
    #049348
  4. Planned · expected · not yet published

    Corporate Telephony RFI

    Anchor Hanover Group · Yorkshire and the Humber

    Anchor’s main corporate telephony service was implemented in 2013, it is a physical Cisco platform owned by Anchor but hosted and fully managed by a 3rd party.<br/><br/>This project seeks to retire the Cisco platform, simplify all other con…

    • IP telephone services
    • Installation services of line telephony equipment
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #04897d
  5. Planned · expected · not yet published

    Multi Channel Contact Centre and Telephony Prior Information Notice/Request for Information

    Social Security Scotland · Scotland

    Social Security Scotland requires modern contact centre services to support Scottish citizens who are seeking to interact with Social Security Scotland on benefit related matters. The requirement is for the provision of a cloud-based contac…

    • Dedicated-business telephone network services
    • IP telephone services
    • Local telephone services
    • +4
    Value
    £20m
    Term
    6 years
    Submit via
    Public Contracts Scotlandlogin required
    Published
    #04729d
  6. Planned · expected · not yet published

    Telephony

    Ofcom · Greater London

    Ofcom is running a market engagement exercise to discuss the Contact Centre Solutions. Ofcom is looking to engage with experienced Contact Centre Providers to help feed into the planning of procurement and contract for our future telephony …

    • Call centre
    • IP telephone services
    • Telephone switchboards
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #044862
  7. AwardedAward procedure without prior publication of a call for competition

    LGfL Applications and Support Services (LASS) Contract

    London Grid for Learning Trust · Nationwide (UK)

    Pursuant to the publication of a voluntary ex-ante notice on 05/08/2023, reference - 2023/S 000-022840 (VEAT Notice), the Authority has awarded a contract for the provision of a Universal Sign On (USO) Platform and Related Services for a pe…

    Awarded to ATOMWIDE LIMITED

    • IT services: consulting, software development, Internet and support
    • IP telephone services
    • Software package and information systems
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #042c5a
  8. Planned · expected · not yet published

    Telecare Alarm Receiving Software Package Specification for Call Centre Procurement

    North Hertfordshire District Council · Local authority · East of England

    North Hertfordshire District Council is seeking to update its current telecare calls handling platform by August 2025. The Council is engaging the market to assist in the formulation of a strategy for the procurement of a platform based on …

    • Desktop communications software package
    • Communications control system
    • Communications equipment
    • +6
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #03f7e5
  9. Closed Restricted procedure

    AHG_000586 - Contact Centre Technology (CS69)

    Anchor Hanover Group · Yorkshire and the Humber

    We need an organisation to implement, manage and support a modern contact centre technology platform to support our customer service strategy. Alongside the traditional features of contact centre technology we?re also looking for products t…

    • IP telephone services
    Value
    £1
    Term
    Not published
    Submit via
    portal not identified
    Published
    #03ede0
  10. AwardedNegotiated without publication of a contract notice

    LASS Contract

    London Grid for Learning · Nationwide (UK)

    This VEAT notice relates to the proposed award of a new contract of 60 months duration to the incumbent provider for the period 01/08/2023 to 31/07/2028 with the option of a 36-month extension for the period 01/08/28 to 31/07/31. London Gri…

    Awarded to ATOMWIDE LIMITED

    • IT services: consulting, software development, Internet and support
    • IP telephone services
    • Software package and information systems
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #03ed60
  11. Planned · expected · not yet published

    Pan London Out of Hours Telephony soft market testing

    London Borough of Ealing · Local authority · Nationwide (UK)

    This soft market testing exercise concerns the renewal of the innovative joint contract for the provision for out of hours telephony service. The provision of a high quality out of hours call handling shared service is imperative for the cu…

    • Telecommunication services except telephone and data transmission services
    • Dedicated-business telephone network services
    • IP telephone services
    • +7
    Value
    £7.0m
    Term
    Not published
    Submit via
    portal not identified
    Published
    #03ae66
  12. Closed Open procedure

    Case Management System for the OPCC

    Thames Valley Police · Police & fire · Nationwide (UK)

    The Victim Code sets out how victims of crime should be treated and what advice, support and practical information is available to them. In order to meet the strict updated demands of the Victims Code, it is necessary that a more robust and…

    • Database services
    • Added-value database services
    • Data capture services
    • +13
    Value
    £220k
    Term
    5 years
    Submit via
    EU-Supply (CTM)public page
    Published
    #035afc
  13. Planned · expected · not yet published

    Update to the Prisoner Communication Stratey Notice

    Ministry of Justice · Central government · Nationwide (UK)

    The purpose of this Prior Information Notice (PIN) is to update to the original Prisoner Communication Strategy Notice Published on 6 September 2022.

    • Telecommunications services
    • Communication land-line rental
    • IP telephone services
    • +4
    Value
    £100m
    Term
    Not published
    Submit via
    portal not identified
    Published
    #036651
  14. AwardedAward procedure without prior publication of a call for competition

    Prisoner Payphone Service

    Ministry of Justice · Central government · Nationwide (UK)

    This is a concession contract between the Secretary of State for Justice (MoJ) and British Telecommunications plc (BT), dated 30 August 2022, for the provision of telephone services to prisoners in prisons operated by MoJ through its execut…

    Awarded to British Telecommunications Plc

    • Telecommunications services
    • IP telephone services
    • Mobile-telephone services
    • +3
    Value
    £117m
    Term
    5 years
    Submit via
    portal not identified
    Published
    #036527
  15. Planned · expected · not yet published

    Apricot upgrade to a new database.

    Thames Valley Police · Police & fire · Nationwide (UK)

    We are seeing a supplier to provide a Database to replace our existing Apricot database which can be used to message and phone clients. Any procured service should be fully compatible for ‘working from anywhere’ to support the flexible work…

    • Software package and information systems
    • Data capture services
    • Data collection and collation services
    • +9
    Value
    £80k
    Term
    Not published
    Submit via
    portal not identified
    Published
    #03583a