Search UK public tenders and contract notices

Official notices, one row per procedure. Filters use published facts only: delivery region from the notice, buyer type from the official classification, route and agreement type as published, never a Tenderline score.

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Showing 16–30 · every procedure in the catalogue, any stage.

  1. Awarded · Direct award

    Contact Relations Platform 2025

    ORE Catapult · delivery region not published

    The purpose of this direct award is to appoint Hubspot to provide ORE Catapult’s Contact Relations Platform (CRM). It is cloud hosted and owned / developed by Hubspot themselves. It allows the business to manage contacts for all areas the b…

    Awarded to HUBSPOT UK HOLDINGS LIMITED

    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #0674b4
  2. Closed Competitive flexible procedureSME suitable

    Customer Relationship Management (CRM) and a Marketing Automation platform

    Prifysgol Bangor / Bangor University · Education · Wales (Cymru)

    The University requires an enterprise-grade solution that integrates the functionality of Customer Relationship Management (CRM) and a Marketing Automation platform. This solution will transform student recruitment operations by moving from…

    • Customer Relation Management software development services
    Value
    £3.6m
    Term
    5 yearsup to 7 years with extensions
    Submit via
    Sell2Waleslogin required
    Published
    #06688b
  3. AwardedOpen procedure

    Contract for the Provision of Customer Relationship Management System

    Robert Gordon University · Education · Scotland

    The University is aiming to implement a comprehensive Customer Relationship Management (CRM) system, ideally built on Microsoft Dynamics CRM, as part of a broader strategic initiative to drive growth and improve conversion rates. The overar…

    Awarded to Tribal Dynamics Ltd

    • Customer Relation Management software development services
    • Customer Relation Management software package
    • Customer services
    • +2
    Value
    £300k
    Term
    4 years
    Submit via
    Public Contracts Scotlandlogin required
    Published
    #0520de
  4. AwardedAward procedure without prior publication of a call for competition

    MBC-1098 Customer Relations Management System

    Melton Borough Council · Local authority · East Midlands

    Melton Borough Council procured a single provider through the CCS G Cloud-14 framework, to develop and deliver an IT solution for Customer Services to deliver the following: 1. Enable staff, councillors, partner agencies and customers to ac…

    Awarded to IEG4

    • Customer Relation Management software development services
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #065cd2
  5. Awarded · Competitive flexible procedure

    IT Service Management (ITSM) Platform

    ORDNANCE SURVEY LIMITED · South East England

    Ordnance Survey (OS) is Great Britain's National Mapping Service, providing the trusted location data that underpins everyday life. From transport and utilities to housing and logistics, our data supports critical infrastructure, public ser…

    Awarded to Alemba Ltd

    • Miscellaneous software package and computer systems
    • Computer platforms
    • Customer Relation Management software development services
    • +1
    Value
    £750k
    Term
    2 yearsup to 5 years with extensions
    Submit via
    In-tendlogin required
    Published
    #04fc4b
  6. AwardedAward procedure without prior publication of a call for competition

    Salesforce Service Cloud Voice

    Places for People on behalf of PfP & Anchor Hanover Group · Nationwide (UK)

    Places for People intends to procure additional software product licences under its existing Salesforce contract. The requirement includes licences for Salesforce Service Cloud Voice, Digital Engagement, and Agentforce for Service products.…

    Awarded to Salesforce UK Limited

    • Customer Relation Management software development services
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #060958
  7. Closed Below threshold - open competition

    CRM Migration Support

    WEST MIDLANDS GROWTH COMPANY LIMITED · West Midlands

    The West Midlands Growth Company (WMGC) is initiating a two-phase CRM migration and enhancement programme as it picks up additional business functions in April 2026 and is seeking a suitability experienced and qualified supplier / consultan…

    • Customer Relation Management software development services
    Value
    £100k
    Term
    8 months
    Submit via
    In-tendlogin required
    Published
    #05f215
  8. Planned · expected · not yet publishedSME · VCSE suitable

    Corporate Software and Related Products and Services

    Crescent Purchasing Consortium Limited · Nationwide (UK)

    This is an information gathering exercise named Preliminary Market Engagement. The purpose of this exercise is to gather information from suppliers who provide Corporate Software and Related Products and Services outlined within the documen…

    • Facilities management software package
    • Compliance software package
    • Configuration management software package
    • +21
    Value
    £40m
    Term
    2 yearsup to 4 years with extensions
    Submit via
    portal not identified
    Published
    #05cc6d
  9. AwardedBelow threshold - limited competition

    Software as a service solution for capturing data on customer interactions

    The Mayor and Commonalty and Citizens of the City of London · Local authority · delivery region not published

    A software as a service solution for capturing data on customer interactions such as ticket purchases.

    Awarded to Open Loyalty

    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #05a9e8
  10. Awarded · Open procedureSME · VCSE suitable

    Customer Relationship Management (CRM) Project

    Askham Bryan College · Education · Nationwide (UK)

    Askham Bryan College seeks to procure a Customer Relationship Management (CRM) system to support marketing and student recruitment efforts, with the goal of driving student number growth. The system will enable effective lead capture, nurtu…

    Awarded to Global Data Management UK Ltd t// Data Harvesting

    • Customer Relation Management software development services
    Value
    £250k
    Term
    3 yearsup to 7 years with extensions
    Submit via
    MultiQuotelogin required
    Published
    #051de4
  11. No award madeBelow threshold - open competition

    Digital Engagement Tool

    British Council · Local authority · Nationwide (UK)

    RFPtoprecureDigitalEngagementTool

    • Customer Relation Management software development services
    Value
    £40k
    Term
    12 monthsup to 12 months with extensions
    Submit via
    TCS TAP eSourcinglogin required
    Published
    #0566b3
  12. Planned · expected · not yet publishedCompetitive flexible procedureSME suitable

    Housing Management System

    Thirteen Housing Group Limited · Housing · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England

    Thirteen Housing Group are currently assessing options to improve customer service and experience delivered, which may include changes to the IT systems providing housing management and related functions. As part of this assessment, we are …

    • Customer Relation Management software development services
    Value
    Not published
    Term
    3 yearsup to 5 years with extensions
    Submit via
    portal not identified
    Published
    #051e0a
  13. Planned · expected · not yet published

    Customer Relationship Management system for Defence Relationship Management (DRM)

    RFCA - Yorkshire and the Humber · Nationwide (UK)

    Sitting under the Council for Reserve Forces and Cadets Associations (CRFCA), Defence Relationship Management (“DRM”) is an arm’s length body of the Ministry of Defence (MoD) and it is the primary point of access linking employers with Defe…

    • Customer Relation Management software development services
    • Customer Relation Management software package
    • IT services: consulting, software development, Internet and support
    Value
    £0
    Term
    4.5 yearsup to 6.5 years with extensions
    Submit via
    portal not identified
    Published
    #05655b
  14. Closed Open procedureSME suitable

    CRM Update and Levy Portal Development

    Sea Fish Industry Authority · Central government · Nationwide (UK)

    Seafish have been using Microsoft Dynamics 365 CRM for a number of years for their customer relationship database, initially with an on-prem instance and now in the cloud. We are looking to rebuild the online portal for Levy submissions (wh…

    • Customer Relation Management software development services
    Value
    £150k
    Term
    3 yearsup to 5 years with extensions
    Submit via
    portal not identified
    Published
    #055d49
  15. Award pending · decided Direct awardSME suitable

    Strategic Digital Partner

    The Education and Training Foundation · Nationwide (UK)

    Following an unsuccessful tender in 2024, The Education and Training Foundation (ETF) have followed a process for a direct award contract as a follow-on to the original tender. The move to a process for direct award through negotiated proce…

    Intended award to BlueLight CRM Ltd

    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #050b01