Search UK public tenders and contract notices

Managed Service Desk & Infrastructure Management

Watford Borough Council · Local authority · East of England

Continuation of Managed Service Desk, Infrastructure Management, and Service Management Office services.

Intended award to LITTLE FISH (UK) LIMITED

Department of Justice (DoJ) Causeway Replacement

Department of Justice · Central government · Northern Ireland

The Department of Justice (Authority) has a requirement for the provision of a replacement for the existing Causeway system, harnessing innovative technology to streamline existing processes, increase efficiency, encourage greater collabora…

Intended award to Withheld Section94 supplier

• Custom software development services
• Database and operating software package
• Helpdesk and support services
• +17

Digital Transformation Solutions and Enterprise Services

Kent County Council · Local authority · delivery region not published

This Framework provides a compliant, flexible, and outcomes-focused route to market for public sector organisations seeking to deliver digital transformation, operational modernisation, and strategic reform. It supports both targeted interv…

Awarded to Access Paysuite Ltd, BETTER GROUP LIMITED, Capita Business Services Ltd +16 more · 5 awards

• Information technology services
• Accounting and auditing services
• Accounting, auditing and fiscal services
• +66

Level 2 Helpdesk Support

NS&I · Central government · delivery region not published

As NS&I's operational environment continues to transform in complexity and scale, there is an increased need for a dedicated and resilient Level 2 Helpdesk service. A new supplier is required to ensure NS&I can ensure and support technical …

Intended award to Capgemini

• Helpdesk and support services

Erasmus+ Government Authorised Exchange Visa Sponsor

Department for Education · Central government · Nationwide (UK)

On 17 December, the UK and the European Commission reached an agreement in principle for the UK to associate to Erasmus+ in 2027. Erasmus+ is the European Union's flagship programme to support education, training, youth, and sport in Europe…

Awarded to IRARA Services Limited

• Administration services
• Administrative educational services
• Administrative services for business operations
• +7

Call-off from the Software Value Added Re-Seller Framework Agreement

University of the Highlands and Islands · Education · Scotland

This award notice relates to a call-off contract awarded via the Scottish Procurement Software Value Added Re-Seller Framework Agreement (SP-21-034), for a Network Monitoring Tool.

Awarded to Computacenter, Computacenter (UK) Ltd · 4 awards

• Information technology services
• Helpdesk and support services
• Software-related services

The Decision-Making Service Support For Disabled Persons Railcard

Rail Delivery Group · Nationwide (UK)

We are seeking to appoint a Service Partner to manage an independent Decision-Making Service (DMS) function within the service that will provide decisions on a Disabled Persons Railcard applicant’s eligibility to purchase a DPRC according t…

Awarded to Nimbus Disability

• Administration services
• Administrative educational services
• Call centre
• +2

NRE SIAM Variation 012 Reinstating Contract For the Provision Of - Direct Award

Rail Delivery Group · delivery region not published

The SIAM Service desk and AWS management service has been provided by Colibri in its various forms since 2012 and was responsible for the first move into cloud computing/hosting for the industry. The service was originally implemented for t…

Awarded to GCI NETWORK SOLUTIONS LIMITED

Spennymoor Town Council: Provision of IT and Telephony Services

Spennymoor Town Council · Local authority · North East England

The Town Council is seeking to appoint a partner to provide IT and telephony services and associated support to our main offices at Spennymoor Town Hall and any other relevant council facilities

Awarded to Atom Technology Solutions Ltd · 2 awards

• Information technology services
• Computer network services
• Computer support and consultancy services
• +5

Property Transformation Programme – Workplace Services Management

Ministry of Justice · Central government · Nationwide (UK), North East England, North West England, East Midlands, West Midlands, East of England

The Ministry of Justice (MoJ) wishes to award a contract for the provision of Workplace Services Management (WSM) as part of the Property Transformation Programme (PTP). The Workplace Services Management (WSM) Contractor is a new role that …

Awarded to Kellogg Brown & Root Limited

• Real estate services
• Analysis services
• Business and management consultancy and related services
• +35

A38 Saltash Tunnel Management System (TCMS)

National Highways Limited · Central government · Nationwide (UK)

Awarded to P. DUCKER SYSTEMS LIMITED

• Hardware disaster-recovery consultancy services
• Disaster recovery services
• Helpdesk and support services
• +2

IT Managed Services Provider

Royal Armouries Museum · Central government · delivery region not published

Royal Armouries is awarding a contract for the provision of a range of managed IT services. The services include day-to-day user support, management of cloud infrastructure and end-user devices, continuous security monitoring and incident r…

Intended award to Razorblue Group Ltd

STC1180 - Future Hard FM Maintenance Services Contract

Corporate Officer of the House of Commons · Central government · Greater London

Provision of Hard Facilities Management (FM) Maintenance and Building Fabric Services for the Parliamentary Estate. Overall estimated contract value published in this notice covers the initial contract term and includes for within its terms…

Awarded to Fes FM Limited

• Repair and maintenance services of building installations
• Architectural, construction, engineering and inspection services
• Building and facilities management services
• +51

CHC/680 Ground Mission Support System (GMSS) Support

Defence Equipment and Support · Central government · Nationwide (UK)

Provision of Support to Ground Mission Support System (GMSS).

Intended award to Thales UK Limited

COV - LEVI Pilot Project for Street Charging Hubs

Coventry City Council · Local authority · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England

Light electric vehicle infrastructure for Charging at 4-Hubs.

Awarded to SOLNET CONSULTANTS LIMITED

• Repair and maintenance services of cars
• 4-wheel-drive vehicles
• Bicycles
• +15

ICGS Helpline Support Services

Corporate Officer of the House of Commons · Greater London

A contract for the provision of telephone and email telephone support services to investigate complaints of bullying, harassment, and sexual misconduct.

Awarded to VICTIM SUPPORT

• Helpdesk and support services

LFR Mobile Data Terminal software support

Lincolnshire County Council · Local authority · delivery region not published

Support for Mobile Data Terminal (MDT) software, including provision of licences to use the incumbent Lampada MDT software. This Direct Award is made in order to ensure short term operational continuity of support of existing Critical Infra…

Awarded to Telent Technology Services Limited

Interim Livestock Traceability & Health Services

Scottish Government · Scotland

The Scottish Government has a requirement to place a contract with an external supplier for Interim Livestock Traceability and Health Services. We are seeking an integrated package: operation of an existing online fully-relational livestock…

Awarded to Scottish Agricultural Organisation Society Ltd

• Agricultural services
• Database services
• Helpdesk and support services
• +1

CW/RMH FRC Facilities Management - Soft Services

Chelsea and Westminster Hospital NHS Foundation Trust · NHS & health · Greater London

Provision of Soft FM services for Fulham Road Collaborative (CW/RMH)

Awarded to Iss Mediclean Limited

• Facilities management services
• Canteen and catering services
• Car park management services
• +9

Provision of Wellbeing Assistance Programme and Support Services for Individuals Involved in Fitness to Practise and Hearings Processes

Social Care Wales · Wales (Cymru)

Award of preferred supplier to provide a comprehensive advice, support, signposting, and counselling service for individuals involved in Social Care Wales’ fitness to practise and hearings processes. This includes registered workers under i…

Awarded to Work Stress Management Limited (Trading as Wellbeing Solutions)

• Helpdesk and support services
• Health and social work services

Intellispace Cardiovascular and Support with Philips Electronics UK

East Suffolk and North Essex NHS Foundation Trust · NHS & health · East of England

he provision of support services for CVIS, ISCV and Xper IM, system reference IP88026942, IP51695078 and IP59082719.

Awarded to Philips Electronics UK Limited

• Software support services
• Helpdesk and support services

PLM Service Management Support - PP-UKIFS-369

UK Fusion Energy Ltd · Nationwide (UK)

1. Summary of Requirement UKIFS seeks a supplier to provide service management support for the Dassault 3DEXPERIENCE PLM system within the STEP Programme. The service will include embedded helpdesk support (1st–3rd line), liaison with Dassa…

Awarded to Technia Ltd

• Information technology services
• Helpdesk and support services

DOJ - Northern Ireland Prison Service (NIPS) - Computerised Personnel and Salary (COMPASS) System Support

Northern Ireland Prison Service · Central government · Northern Ireland

NIPS wishes to appoint a Supplier for the provision of support and maintenance of its’ COMPASS system, via support days on a call off basis. The DOJ ISD provides ‘first-line’ support to the Users of the system. This contract is for the prov…

Awarded to Epi-Use Limited

• Computer-related services
• Helpdesk and support services
• IT services: consulting, software development, Internet and support
• +1

Out Of Hours Service (IT)

ASTON UNIVERSITY · Education · West Midlands

Aston University requires out of hours coverage for call logging management system. This is to ensure that IT support continues beyond normal office hours, including evenings, weekends, bank holidays and university closure days.

Awarded to NORTHUMBRIA UNIVERSITY DIGITAL SERVICES LIMITED

IT Managed Services

General Pharmaceutical Council · Local authority · Nationwide (UK), North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands

Contract awarded for the provision a hybrid Azure Managed Service in support of its business operations and create sustainable relationships that meet the following strategic sourcing objectives: • Performance Optimisation - Enable improvem…

Awarded to OneAdvanced IT Services Limited

• Computer facilities management services
• Computer network services
• Computer support and consultancy services
• +2

HMPPS Prisoner's Family Helpline 2026 - 2029

Ministry of Justice · Central government · Nationwide (UK)

The Prisoner’s Family Helpline provides advice and information on all aspects of the Criminal Justice System from what happens on arrest, visiting a prison, to preparing for release. In addition to practical support, the helpline is there t…

Awarded to Prison Advice & Care Trust (pact)

• Prison services

Retail Incident and Fraud Management Services

SE TRAINS LIMITED · Nationwide (UK)

Retail Incident and Fraud Management Services comprising: 1st & 2nd Line Retail Incident Management (RIM) E-commerce Fraud Prevention (eFP) Account Management

Awarded to GO-AHEAD HOLDING LIMITED, Go Ahead Group · 2 awards

Out of Hours Library and IT Support Service

University of Hertfordshire · Education · East of England

The University of Hertfordshire and its subsidiary companies ("The University") is conducting a tender process for the provision of an Out of hours I.T and Library Support Service to approximately 30,000+ students and 3360 staff Full requir…

Awarded to University of Northumbria at Newcastle

• Helpdesk and support services

Nursery Milk Reimbursement Unit (NMRU) 2025

NHS Business Services Authority · NHS & health · Nationwide (UK)

Award of a call off contract for the Nursery Milk Reimbursement Unit following a further competition under the Crown Commercial Services (CCS) Funds Administration & Disbursement Services (FAADS) Dynamic Purchasing System (DPS) RM6322

Awarded to Opia Limited

• Administrative services for business operations
• Administration software package
• Auditing services
• +15

Framework for Workforce Technology Systems

Guy's and St Thomas' NHS Foundation Trust · Central government · Nationwide (UK)

Framework for locally delivered Workforce Systems which seeks to continue to support the NHS Long Term Plan and People Digital Plan by providing a route to market for all software systems and digital solutions in use, to support the managem…

Awarded to AppLocum Limited, BOX3 LTD, CARRADALE FUTURES HORIZON LIMITED +30 more · 4 awards

• Project management software package
• Administration software package
• Analytical, scientific, mathematical or forecasting software package
• +27

Out-of-Hours Customer Support Services

Transport for Wales Rail Limited (Utility Buyer) · Nationwide (UK)

This contract is for the provision of Out of Hours Customer Support Services to ensure continuous support for customers outside standard business hours. The service includes handling inbound customer queries, providing assistance, and escal…

Awarded to Journeycall Ltd

• Call centre
• Helpdesk and support services
• Telecommunications services
• +1

Portsmouth International Port - Gantry Digital Screens and Large Media Screen

Portsmouth City Council · Local authority · South East England

Portsmouth City Council ('the council') has awarded a contract to a suitably qualified supplier to supply, install, commission, maintain, and support new digital screens and associated software for the incoming vehicle gantries and a large …

Intended award to ADI UK Limited

• Communication and multimedia software package
• Computer-user familiarisation and training services
• Helpdesk and support services
• +3

ID 5830970 DE - Stranmillis College - Provision, Implementation, Support and Maintenance of a New Finance System

Stranmillis University College · Central government · Northern Ireland

Stranmillis University College (The Buyer) wishes to establish a contract with a Supplier to provide a commercial, off-the shelf solution for the provision, support and maintenance of a finance system, which must be fully operational by 1 M…

Awarded to SHERWOOD SYSTEMS LIMITED

• Accounting software development services
• Accounting software package
• Accounting system
• +20

Advice and Support Service

Tendring District Council · Local authority · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England

The Council has Procured services for the purpose of providing an advice and guidance service offering direct support with some limited potential signposting, where necessary, for residents of the area with a focus on those most in need.

Awarded to CITIZENS ADVICE BUREAU TENDRING

• Health and social work services
• Other community, social and personal services

First Federation Trust - ICT Managed Service

First Federation Trust · South West England

First Federation Trust wishes to engage a single contractor to supply an ICT Managed Service and associated project implementation and training services across all sites within the Trust. This procurement involves the delivery of ICT across…

Awarded to RM Education Ltd

• IT services: consulting, software development, Internet and support
• Computer expansion services
• Computer network services
• +16

Enhanced Maintenance Support - TVM's

West Midlands Combined Authority · Local authority · West Midlands

Enhanced maintenance support required from the existing supplier of TVM's and maintenance agreement

Awarded to CAMMAX LIMITED

project_7478 - The Fosterline Service 2023

Department for Education · Central government · Nationwide (UK)

PCR Compliant extension to the Fosterline Service awarded 2023

Awarded to The Fostering Network

• Call centre
• Helpdesk and support services

5 Councils Corporate Services Project

South Oxfordshire District Council · Local authority · South East England

South Oxfordshire District Council, Havant Borough Council, Vale of White Horse District Council, Mendip District Council and Hart District Council ("the Councils") entered into a contract (for an initial duration of approximately 9 years) …

Awarded to Capita Business Services Ltd

• Business services: law, marketing, consulting, recruitment, printing and security
• Accounting, auditing and fiscal services
• Bailiff services
• +22

Scotland wide integration support service for forced migrants.

Scottish Government · Scotland

The Scottish Government Asylum and Refugee Integration Team is seeking a service provider to deliver a contracted Scotland-wide integration support service for forced migrants. The current grant funded Refugee Support Service provides a pro…

Awarded to Scottish Refugee Council

• Helpdesk and support services
• Civic betterment and community facility support services
• Helpdesk services
• +1

IT Service Management Solution (RFS22-020)

Wakefield Council · Local authority · Yorkshire and the Humber

The Council wishes to procure a software solution to support IT service management for incident, request, and problem management. The solution will include a 'self-service' portal for users to enable resolution of some issues without the ne…

Awarded to Alemba Ltd

• Helpdesk and support services

Financial System licences and support services

HEALTH DATA RESEARCH UK · Nationwide (UK)

Financial management system licences (Microsoft Business central, Continia, and JET reports) and related managed services support, maintenance and help desk: -Management of Business Central accounting software -Management of Continia -Manag…

Awarded to Total Enterprise Solutions

Development, Maintenance and Support of the Livestock and Meat Commission's Farm Quality Assurance Scheme (FQAS) Customer Relationship Management (CRM) Database

Livestock and Meat Commission for Northern Ireland · Central government · Northern Ireland

This procurement is for the on-going development, support and maintenance of the Northern Ireland Beef and Lamb Farm Quality Assurance Scheme (NIBL FQAS) Customer Relationship Management (CRM) Database. LMC uses the NIBL FQAS CRM database t…

Awarded to Open Sky Data Systems Ltd

• Computer support services
• Computer-related services
• Helpdesk and support services
• +2

EMu Support and Maintenance 5-year agreement

Royal Armouries Museum · Central government · delivery region not published

Required goods: Maintenance renewal from Axiell Services or works: EMu Support and Maintenance Cost for 5 years: £60,034.48 (ex. VAT) Supply: Axiell to supply support and maintenance to the Royal Armouries for EMu via online customer servic…

Awarded to Axiell ALM Ltd

ACE 1005 DAC - Sophos Managed Detection and Response service, plus anti-virus software

The Arts Council of England · Central government · Nationwide (UK)

ACE 1005 DAC - Sophos Managed Detection and Response service, plus anti-virus software Cloud Managed Detection and Response (MDR) service solution, to consolidate and analyse event logs across the IT estate to determine if there is any mali…

Awarded to Espria Limited

676_25 Total Facilities Management

ESPO · Nationwide (UK)

This framework provides a national solution that offers customers a route to market for a complete facilities management service comprising of hard and/or soft FM services depending on each individual customer requirement. The framework is …

Awarded to Atlas Workplace Services, BAM FM Limited, Bellrock Property and Facilities Management Limited +21 more · 3 awards

• Facilities management services
• Building and facilities management services
• Building-fabric consultancy services
• +22

The provision of licences and support of ICCS Cortex

The Police, Fire and Crime Commissioner for Northamptonshire · Police & fire · East Midlands

The Provision of licence and support/maintenance of ICCs Cortex for Northamptonshire Police

Awarded to Zetron Ltd

Intention to Award a Contract for Hosting & Support of SND & SFSD

Food Standards Scotland (FSS) · Scotland

Food Standards Scotland (FSS) has a requirement for the continuation of Hosting and Support Services for its Scottish National Database (SND) and Scottish Food Sampling Database (SFSD). Additional development of the systems may also be requ…

Awarded to MacLaren West Ltd · 2 awards

• Database services
• Added-value database services
• Custom software development services
• +15

Fusion21 Workplace & FM Framework

Fusion21 Members Consortium · Nationwide (UK)

Fusion21 has developed a framework for the full provision of workplace and facilities management services across public sector estates. This procurement exercise invited tenders from all interested economic operators that meet the criteria …

Awarded to Amey Community Ltd, Atlas Maintenance Services Limited, BAM FM Limited +42 more · 4 awards

• Building and facilities management services
• Accommodation, building and window cleaning services
• Administration services
• +35

FM Partner

Cheshire west and Chester Borough Council · Local authority · Nationwide (UK)

FM Partner Call-off from the ESPO framework

Awarded to Equans Services Limited

• Construction work
• Accommodation, building and window cleaning services
• Building and facilities management services
• +35

User Services for Emergency Services Network (ESN)

Secretary of State for the Home Department · Central government · Nationwide (UK)

This Award Notice relates to the award of a contract the provision of User Services (US) , a managed service to be provided to the 3 Emergency Services (Police, Fire and Rescue and Ambulance) ("3ES") and other future users. 

Awarded to IBM United Kingdom Limited

• Telecommunications services
• Air-to-ground telecommunications services
• Ancillary works for telecommunications
• +39