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Official OCDS

Search UK public tenders and contract notices

Official notices, one row per procedure. Filters use published facts only: delivery region from the notice, buyer type from the official classification, route and agreement type as published, never a Tenderline score.

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Showing 256–270 · every procedure in the catalogue, any stage.

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CPV 7951…Clear all

318 procedures

  1. Closed Open procedure

    WHC - Twenty Four Hour emergency lifeline call monitoring

    Welwyn Hatfield Borough Council · Local authority · East of England

    The provision of a 24 Hour Emergency Call Monitoring Service

    • Monitoring and control services
    • Call centre
    Value
    £400k
    Term
    3 years
    Submit via
    In-tendlogin required
    Published
    #033534
  2. AwardedOpen procedureFramework

    B2G Framework: Voids services, and all associated works, supplies and services

    GOLD HILL CARE · Nationwide (UK), North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands

    This framework is designed to help any UK contracting authority wishing to procure the services of a supplier with the capability to manage all aspects of the clearance, cleaning, maintenance and protection of vacant property within their s…

    Awarded to ORBIS PROTECT LIMITED, SPS Doorguard Limited, VPS (UK) Ltd

    • Property management services of real estate on a fee or contract basis
    • Call centre
    • Cleaning services
    • +6
    Value
    Not published
    Term
    12 months
    Submit via
    portal not identified
    Published
    #02ffce
  3. UnsuccessfulOpen procedure

    WHC - Call Monitoring and Out of Hours Call Centre

    Welwyn Hatfield Borough Council · Local authority · East of England

    Welwyn Hatfield Borough Council invites Tenders for the provision of a Call Monitoring and Out of Hours Call Centre. The Services comprise of 24 Call Centre Operation to support the Lifeline Service available to tenants of the borough and a…

    • Call centre
    Value
    £800k
    Term
    3 years
    Submit via
    portal not identified
    Published
    #02fce1
  4. AwardedCompetitive dialogue

    Progress Housing Group Repairs and Voids Contract

    Progress Housing Group · Housing · Nationwide (UK)

    Progress Housing Group sought Tenders suitably skilled and experienced suppliers for the delivery of responsive repairs, void property works and planned works. The contract will be awarded to a single Service Provider under a 10-year JCT Me…

    Awarded to BELL GROUP LTD

    • Construction work
    • Air-conditioning installation work
    • Air-conditioning installations
    • +51
    Value
    £71m
    Term
    15 years
    Submit via
    EU-Supply (CTM)public page
    Published
    #02d276
  5. Awarded

    NI Direct Strategic Partner

    Department of Finance · Northern Ireland

    Awarded to BT

    • Teleworking services
    • Business and management consultancy and related services
    • Business organisation services
    • +48
    Value
    Not published
    Term
    10 years
    Submit via
    portal not identified
    Published
    #032c13
  6. AwardedRestricted procedureFramework18 lots

    Sales & Marketing Framework

    Catalyst Housing Limited · East of England, Greater London, South East England

    Catalyst Housing is an ambitious G15 Registered Provider with a development strategy set to deliver 1300 homes a year. As a mixed-use housing provider our strategy is predicated on a strong performing sales function able to influence site s…

    Awarded to ASAP UK Limited, Agenda Media International Limited, Ascension Property Services Limited +61 more · 19 awards

    • Marketing services
    • Accommodation cleaning services
    • Advertising and marketing services
    • +18
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #0328e8
  7. Closed Restricted procedureDynamic purchasing system3 lots

    Telephony Services Dynamic Purchasing System

    Scottish Government · Scotland

    The Authority is further extending its Telephony Services Dynamic Purchasing System (DPS) for an additional 5 months until 31 August 2022. This short extension is to cover in-flight procurements whilst the replacement DPS is being establish…

    • Telecommunications services
    • Call centre
    • Cards containing integrated circuits
    • +73
    Value
    £10mceiling, not a contract size
    Term
    4 years
    Submit via
    Public Contracts Scotlandlogin required
    Published
    #03278f
  8. AwardedOpen procedure

    NHSE440 – Invitation to Tender - Dental Call Handling Service - Lancashire & South Cumbria

    NHS England and NHS Improvement North West – Lancashire and South Cumbria · NHS & health · North West England

    North of England Commissioning Support (NECS) is a commissioning support service hosted by NHS England and is managing this procurement process for the provision of a Dental Call Handling Service across Lancashire and South Cumbria for NHS …

    Awarded to FCMS (NW) Ltd

    • Call centre
    Value
    £2.9m
    Term
    5 years
    Submit via
    In-tendlogin required
    Published
    #02af0a
  9. Planned · expected · not yet published

    Home Office Customer Journey Support

    Home Office · Central government · Nationwide (UK)

    Market engagement for future services: customer contact transformation to include robotic automation, assistive technologies, and customer account management.

    • Call centre
    • Automation system
    • Customer Relation Management software development services
    • +5
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #032243
  10. Closed Competitive procedure with negotiation

    London Borough of Lambeth Repairs Call Centre Solution Contract

    London Borough of Lambeth · Local authority · Greater London

    The London Borough of Lambeth is seeking to procure a strategic partner to deliver a 'Specialist Repairs Call Centre Service', including providing urgent and an out of hours service for specialist repairs, emergencies and homelessness housi…

    • Call centre
    • Construction work
    • Construction work for subsidised residential accommodation
    • +10
    Value
    £7.0m
    Term
    3 years
    Submit via
    EU-Supply (CTM)public page
    Published
    #03202f
  11. AwardedRestricted procedure

    The provision of an Integrated Urgent Care Service to NHS Devon Clinical Commissioning Group

    NHS Devon Clinical Commissioning Group · NHS & health · South West England

    NHS Devon CCG (the Commissioner) has awarded the provision of an Integrated Urgent Care Service (IUCS) for Devon. The contract is for the provision of: • 111 call handling services (NHS 111) • Clinical Assessment of 111 calls through the Cl…

    Awarded to PRACTICE PLUS GROUP URGENT CARE LIMITED

    • Health services
    • Guidance services
    • Telecommunications services
    • +1
    Value
    £167m
    Term
    5 years
    Submit via
    In-tendlogin required
    Published
    #02cd32
  12. Planned

    STC1161 - Automated Access Control System (AACS) Software, Ongoing Support, Maintenance and Hardware

    The Corporate Officer of the House of Lords and The Corporate Officer of the House of Commons · Greater London

    The authority is looking to engage contractors, with capability and capacity to lead, coordinate and deliver a new Automated Access Control System (AACS) software including the hardware platforms that support the software such as servers an…

    • Security software package
    • Access control system
    • Call centre
    • +9
    Value
    £8.0m
    Term
    Not published
    Submit via
    portal not identified
    Published
    #03105d
  13. AwardedCompetitive procedure with negotiation

    DoF - Digital NI - Contact Centre Services for Government

    Department of Finance · Northern Ireland

    DoF is seeking to procure the services of a Supplier to deliver the following services as a minimum; a) Provision of a fully managed Contact Centre solution that can service the current needs and outcomes for Citizens. The Supplier is requi…

    Awarded to Serco Limited

    • Call centre
    • Administration services
    • Building and facilities management services
    • +23
    Value
    £100m
    Term
    7 years
    Submit via
    eTendersNIlogin required
    Published
    #02927b
  14. Closed Open procedure

    Migrant Help Contact Centre Solution

    Migrant Help · Nationwide (UK)

    Migrant Help is tendering for a new provider to deliver our 24 hour contact centre solution for the UK government' commissioned Advice, Issue Reporting and Eligibility (AIRE) Service, which supports people seeking asylum in the UK. The cont…

    • Call centre
    • Telecommunications system
    Value
    £1.5m
    Term
    3 years
    Submit via
    Delta eSourcingpublic page
    Published
    #030b1b
  15. AwardedNegotiated procedure with prior call for competition

    National Contact Centre

    NETWORK RAIL INFRASTRUCTURE LIMITED · Nationwide (UK)

    Network Rail requires a National Contact Centre Service for the use of external stakeholders. This service also covers the Commercial Property Helpdesk. The service is 24/7, 365 days a year, 366 days in a leap year and covers telephony, liv…

    Awarded to Journeycall Ltd

    • Call centre
    • Telecommunication services except telephone and data transmission services
    Value
    Not published
    Term
    7 years
    Submit via
    Jaggaerlogin required
    Published
    #028a22