Find a TenderClosed
Published 9 May 2022, 07:56 BST

Official UK procurement notice

WHC - Twenty Four Hour emergency lifeline call monitoring

Official notice

Authority: Welwyn Hatfield Borough Council (Local council)

ServicesOpen procedure
Published estimate£400,000exc. VAT
Submissions closed 20 Jun 2022

What is being bought

Published requirement description

The provision of a 24 Hour Emergency Call Monitoring Service

CPV: Call centre · Monitoring and control services

The lotProcurement structure

single lot · value published
Lot #1Monitoring of Emergency LifelinesRenewalPublished value£400,000
Delivery: East of England
Extensions: Optional one year extension is availableVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
Conditions of participation1
  • Suitability

    As detailed in the tender documents

Staff
Names and qualifications of delivery staff must be submitted

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
9 May 2022, 07:56 BST
Last source update
9 May 2022, 07:56 BST
Award evaluation window
20 Jun 2022 – …
Authority reference
C970
FTS notice number
2022/S 000-011927
Classification (CPV)
Call centreMonitoring and control services
Delivery area
East of England (UKH23)
Official registry OCID
ocds-h6vhtk-033534 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
20 Jun 2022, 12:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bids opened
20 Jun 2022, 13:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

9 May 2022 → 20 Jun 2022 · 3 dates
  1. Notice published
    9 May 2022, 07:56 BST
  2. Submission deadline
    20 Jun 2022, 12:00 BST
  3. Bids opened
    20 Jun 2022, 13:00 BST

Contracting authority & participating public bodies

Welwyn Hatfield Borough Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services The Campus, Welwyn Garden City, East of England, AL8 6AEContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Institute of ArbitratorsReview body London

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria