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Official OCDS

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Official notices, one row per procedure. Filters use published facts only: delivery region from the notice, buyer type from the official classification, route and agreement type as published, never a Tenderline score.

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Showing 61–75 · every procedure in the catalogue, any stage.

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CPV 7951…Clear all

318 procedures

  1. AwardedBelow threshold - without competition

    Out of Hours Call Handling

    Plymouth Community Homes · South West England

    Out of hours call handling service

    Awarded to ORBIS PROTECT LIMITED

    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #0676a2
  2. Awarded · Competitive flexible procedureSME · VCSE suitable

    Out of Hours Call Handling Service

    The Swaythling Housing Society Limited (trading as Abri) · Nationwide (UK)

    Abri sought a dedicated provider to deliver an out-of-hours call handling service, ensuring residents receive timely, empathetic, and effective assistance when urgent housing management issues arise outside standard working hours. This incl…

    Awarded to Morgan Sindall Property Services

    • Call centre
    • Telephone network
    • Telephone operator services
    • +2
    Value
    £2.2m
    Term
    3 yearsup to 10 years with extensions
    Submit via
    In-tendlogin required
    Published
    #054603
  3. Award pending · decided Competitive flexible procedure

    Property Repairs and Maintenance

    Moat Homes Limited · Charity · East of England, Greater London, South East England

    Provision of a responsive repairs service, works to empty homes, and delivery of an out-of-hours service centre.

    Intended award to Mears Limited

    • Building installation work
    • Access control system
    • Accommodation, building and window cleaning services
    • +26
    Value
    £420m
    Term
    10 yearsup to 15 years with extensions
    Submit via
    portal not identified
    Published
    #050c68
  4. AwardedAward procedure without prior publication of a call for competitionFramework

    Phase 2 Contact Centre Services

    Department for Work & Pensions · Central government · Yorkshire and the Humber

    The successful Supplier will provide high quality contact centre services that support the delivery of a range of telephony-based services on behalf of DWP Service Delivery. The Contract will be for an initial term of 3 years delivery (foll…

    Awarded to G4S Facilities Management (UK) Ltd · 3 awards

    • Call centre
    Value
    Not published
    Term
    3.5 years
    Submit via
    portal not identified
    Published
    #066218
  5. Closed Below threshold - open competitionUtilities

    FW Services- Partnership Customer Support- Multi Site 0628

    Scottish Hydro Electric Power Distribution plc · Nationwide (UK)

    Tender to provide vulnerable customer support programme (2026-2028) SSEN would like to invite proposals from trusted parties who are experts in their field to create a programme which delivers lasting outcomes through joined-up services tha…

    • Call centre
    • Provision of services to the community
    Value
    £900k
    Term
    22 monthsup to 4 years with extensions
    Submit via
    Jaggaerlogin required
    Published
    #066404
  6. AwardedAward procedure without prior publication of a call for competition

    Contract for the provision of security services and call handling

    RYKNELD HOMES LIMITED · East Midlands

    to provide call handling and out of hours services -in line with services provided currently

    Awarded to SPS Doorguard Limited

    • Call centre
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #0663ab
  7. Planned · expected · not yet publishedSME · VCSE suitable

    Sheltered Housing Alarm Monitoring Service

    Portsmouth City Council · Local authority · South East England

    Portsmouth City Council via its Social landlord identity - Portsmouth Homes, holds within its Local Authority Housing stock, approximately 1200 properties which provide Sheltered Accommodation to some of the city's most vulnerable residents…

    • Telephone-answering services
    • Alarm systems
    • Patient-monitoring system
    Value
    £300k
    Term
    3 yearsup to 5 years with extensions
    Submit via
    portal not identified
    Published
    #06614f
  8. Planned

    Out Of Hours Call Handling Service

    Vico Homes · Yorkshire and the Humber

    Vico Homes Limited Request for Information Out of Hours Call Handling Service 1. Purpose This document invites market feedback and supplier information to validate solution options, indicative costs, and delivery approaches for the requirem…

    • Call centre
    Value
    Not published
    Term
    2 yearsup to 4 years with extensions
    Submit via
    portal not identified
    Published
    #066146
  9. Award pending · decided Open procedureSME suitable

    ITT For the Provision of an Out of Hours Call Handling Service for the RBH Repairs Service

    ROCHDALE BOROUGHWIDE HOUSING LIMITED · North West England

    Rochdale Boroughwide Housing (RBH) is responsible for providing an emergency out of hours repair service to its customers, which is accessible, efficient, and effective. Service to be Provided: Call handling of repairs reported between the …

    Intended award to MANGO DIRECT MARKETING LTD

    • Call centre
    Value
    £496k
    Term
    12 monthsup to 2 years with extensions
    Submit via
    portal not identified
    Published
    #05f898
  10. Award pending · decided Competitive flexible procedure

    1349 - Livin - Repairs, Maintenance, and Compliance

    Livin Housing Ltd · North East England

    Livin Housing Ltd is a community-focused Registered Provider of social housing operating across County Durham and the wider North East. With a portfolio of approximately 9,000 homes, Livin’s purpose is to improve lives through sustainable h…

    Intended award to Mears Limited

    • Architectural and building-surveying services
    • Asbestos removal services
    • Bathrooms construction work
    • +31
    Value
    £200m
    Term
    10 years
    Submit via
    EU-Supply (CTM)public page
    Published
    #050651
  11. AwardedBelow threshold - unknown

    Out of Hours Call Handling

    mhs homes group · South East England

    Provision of out of hours call handling

    Awarded to KYNDI LIMITED

    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #065ccf
  12. Award pending · decided Open procedureSME suitable

    Out of Hours Call Handling Service – 00267-CX

    Stonewater Limited · delivery region not published

    Stonewater’s Customer Service Centre (CSC) provides a customer focused and efficient service, receiving and processing a wide range of housing enquires including the following distinct service areas: •Repairs and Maintenance (including esta…

    Intended award to SPS Doorguard Limited

    • Call centre
    • Telephone-answering services
    Value
    £260k
    Term
    3 yearsup to 5 years with extensions
    Submit via
    Delta eSourcingpublic page
    Published
    #05ddca
  13. Open to join until Restricted procedureDynamic purchasing system2 lots

    Telephony and Communication Services Dynamic Purchasing System

    Scottish Government · Scotland

    The Authority is further extending its collaborative Dynamic Purchasing System (DPS) for Telephony and Communication Services for an additional 24 months until 27 March 2028. The DPS comprises of two lots: Lot 1 - Telephony and Communicatio…

    Awarded to Gamma Telecom

    • Telecommunications services
    • Accessories for sound and video equipment
    • Audio-visual equipment
    • +54
    Value
    £48mceiling, not a contract size
    Term
    6 years
    Submit via
    Public Contracts Scotlandlogin required
    Published
    #02d30e
  14. Awarded · Open procedureSME suitable

    Digital Alarm Installation and Resident Communications

    Housing 21 · Nationwide (UK)

    Housing 21 were seeking an innovative, experienced provider that can deliver a range of Digital Alarms for residents in their homes with a primary requirement to elevate the ‘emergency call experience’ beyond basic functionality. The soluti…

    Awarded to Appello Smart Living Solutions

    • Call centre
    • Electrical installation work
    • Information technology services
    • +1
    Value
    £11m
    Term
    5 yearsup to 7 years with extensions
    Submit via
    Delta eSourcingpublic page
    Published
    #054fd5
  15. Closed Open procedureSME · VCSE suitable

    Out Of Hours Call Handling for Sheltered Housing sites

    Brunelcare · South West England

    Service Requirement: Out of Hours (OOH) Housing and Emergency Repair Support Procurement Objective: Appointment of a qualified and experienced Contractor to deliver a responsive Out of Hours service across Brunelcare's sheltered housing sit…

    • Telephone-answering services
    Value
    £200k
    Term
    1 day
    Submit via
    In-tendlogin required
    Published
    #064d3d