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Official notices, one row per procedure. Filters use published facts only: delivery region from the notice, buyer type from the official classification, route and agreement type as published, never a Tenderline score.

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Awards

Showing 61–75 · contract award notices: who won and for how much.

  1. AwardedNegotiated without publication of a contract notice

    HOCS4/00015 MILITARY PERSONNEL & VETERANS SERVICE DELIVERY CONTRACT (MP&VSDC) relating to provision of Armed Forces Pay, Pensions, other Military HR Services and Administrative Services Extension

    Ministry of Defence · Central government · Nationwide (UK)

    The purpose of this notice is to publish the Authority's intention to modify the HOCS4/00015 MILITARY PERSONNEL AND VETERANS SERVICE DELIVERY CONTRACT (SDC). The SDC requirement (known during the procurement as the Future Service Delivery C…

    Awarded to Shared Services Connected Limited

    • Administrative services for business operations
    • Call centre
    • Information technology services
    • +3
    Awarded value
    £185m
    Bids
    Not published
    Contract ends
    Not published
    Published
    #05f32d
  2. Awarded · Below threshold - open competitionUtilitiesSME · VCSE suitable

    Out-of-Hours Customer Support Services

    Transport for Wales Rail Limited (Utility Buyer) · Nationwide (UK)

    This contract is for the provision of Out of Hours Customer Support Services to ensure continuous support for customers outside standard business hours. The service includes handling inbound customer queries, providing assistance, and escal…

    Awarded to Journeycall Ltd

    • Call centre
    • Helpdesk and support services
    • Telecommunications services
    • +1
    Awarded value
    £166k
    Bids
    Not published
    Contract ends
    Published
    #05a090
  3. Award pending · decided Competitive flexible procedureFrameworkUtilitiesSME suitable

    PRO004931-Services-Contract-Contact Centre Resources

    United Utilities Water Limited · North West England

    The scope is to include all provisions necessary to create additional resource and capacity to support UU's in-house contact centres. It is anticipated that there will be a consistent resource requirement throughout each contract year, with…

    Intended award to CONCENTRIX TSC UK LTD

    • Telephone-answering services
    Intended value
    £6.6mceiling, not a contract size
    Bids
    Not published
    Contract ends
    Published
    #05866e
  4. AwardedNegotiated procedure with prior call for competition3 lots

    ScotRail Customer Contact Centre

    ScotRail Trains Limited · Scotland

    ScotRail is awarding this previously advertised and now complete procurement procedure for a fully managed customer contact centre. The scope of the contact centre is to provide a direct route for our customers to contact us via various met…

    Awarded to Teleperformance Ltd

    • Call centre
    • Office-support services
    • Payroll management services
    • +2
    Awarded value
    £9.3m
    Bids
    3
    Contract ends
    Not published
    Published
    #03f5ae
  5. AwardedCompetitive procedure with negotiation

    Contract for Waste Collection and Street Cleaning

    South Oxfordshire District Council · Local authority · South East England

    South Oxfordshire District Council and Vale of White Horse District Council (the Councils) are seeking to appoint a contractor to provide refuse collection and waste related services (including, residual waste, dry recyclables, green waste,…

    Awarded to Biffa Waste Services Ltd · 2 awards

    • Refuse and waste related services
    • Call centre
    • Clinical-waste collection services
    • +11
    Awarded value
    £16m–£260macross 2 awards
    Bids
    1
    Contract ends
    Not published
    Published
    #04e4d6
  6. Awarded · Below threshold - without competition

    Fraud and Corruption Reporting Online (FCROL)

    NHS Business Services Authority · Central government · delivery region not published

    Provision of fraud and corruption reporting online to deliver continuous 24 hours a day, seven days a week service to facilitate the reporting of NHS fraud and allow for the development of a national publicity campaign to increase reporting…

    Awarded to Treble 5 Treble 1 Limited · 2 awards

    Awarded value
    £78k
    Bids
    Not published
    Contract ended
    Published
    #05a8b5
  7. AwardedOpen procedure

    project_7478 - The Fosterline Service 2023

    Department for Education · Central government · Nationwide (UK)

    PCR Compliant extension to the Fosterline Service awarded 2023

    Awarded to The Fostering Network

    • Call centre
    • Helpdesk and support services
    Awarded value
    £704k
    Bids
    4
    Contract ended
    Published
    #038d24
  8. AwardedBelow threshold - unknown

    Contact Centre Out of Hours Call Handling

    Livv Maintenance Limited (part of Livv Housing Group) · Housing · North West England

    Livv Housing Group requested proposals from service providers to provide emergency and non-emergency out of hours repairs call-handling.

    Awarded to Orca Business Support Ltd

    Awarded value
    £80k
    Bids
    Not published
    Contract ends
    Published
    #05ad3a
  9. Awarded · Below threshold - open competitionSME suitable

    Out of Hours Telephone Service

    Great Yarmouth Borough Council · Local authority · delivery region not published

    The provision of a telephone answering service which deals with emergency issues, out of normal working hours

    Awarded to Careium UK Limited

    • Telecommunication services except telephone and data transmission services
    • Telephone operator services
    • Telephone switchboard services
    Awarded value
    £42k
    Bids
    1
    Contract ended
    Published
    #050b78
  10. Award pendingBelow threshold - without competition

    Out of Office Hours Emergency Call Handling Service

    Orbit Group Limited · East Midlands, West Midlands, East of England, Greater London, South East England, South West England

    Providing Out of Hours Emergency cover for Orbit Homes Limited. Covering calls during evenings, weekends, and bank holidays that are classed as an Emergency. The service will operate at the following times: Monday to Friday 1700 to 0830; Sa…

    Intended award to AFTER BUILD LIMITED

    Intended value
    £130k
    Bids
    Not published
    Contract ends
    Published
    #059b41
  11. AwardedOpen procedure

    Whistleblowing Hotline Service

    The City of Edinburgh Council · Local authority · Scotland

    The City of Edinburgh Council (the “Council”) awarded a Contract for a Whistleblowing Hotline Service. The Council’s appointed a single whistleblowing solutions Contractor to provide an independent whistleblowing hotline service, oversight …

    Awarded to Safecall

    • Investigation services
    • Call centre
    • General management consultancy services
    Awarded value
    £535k
    Bids
    2
    Contract ends
    Not published
    Published
    #04ce14
  12. Awarded · Open procedureSME suitable

    24/7 Hazard Line & Emergency Call Out

    Mining Remediation Authority · Central government · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England

    Provision of 24/7 Hazard Line and Emergency Call-Out Service The provision of a 24/7 Hazard Line and Emergency Call-Out Service, designed to support critical operations and ensure immediate response during emergency situations. Objectives a…

    Awarded to Mines Rescue Service Ltd

    • Call centre
    • Hazard protection and control consultancy services
    Awarded value
    £689k
    Bids
    2
    Contract ends
    Published
    #04f98d
  13. AwardedOpen procedure

    ESPH AB WDC Emergency Lifeline (ESPH655 JB)

    Wealden District Council · Local authority · South East England

    Wealden District Council are seeking a suitably qualified and experienced Contractor to monitor of a range of Alarm Monitoring Service including associated Telecare sensors and supporting Retirement Living Managers who are on/off site. Ther…

    Awarded to Careium UK Limited

    • Alarm-monitoring services
    • Telephone operator services
    • Telephone-answering services
    • +1
    Awarded value
    £232k
    Bids
    1
    Contract ends
    Published
    #04a818
  14. AwardedRestricted procedureFramework7 lots

    Extension - Patient & Healthcare Communications & Related IT Services

    Surrey and Borders Partnership NHS Foundation Trust · Charity · Nationwide (UK)

    This Contract Award is published following a successful completion of 10 days for the Voluntary Ex-Ante Transparency Notice. The details of the notice are - F15: Voluntary ex ante transparency notice Notice identifier: 2025/S 000-049963 Pro…

    Awarded to BTS Holdings plc, Barrier Networks, Exponential-E Limited +12 more · 14 awards

    • IT services: consulting, software development, Internet and support
    • Call centre
    • Computer equipment and supplies
    • +20
    Awarded value
    £15mceiling, not a contract size
    Bids
    3–9per lot, 7 lots
    Contract ends
    Not published
    Published
    #058ad3
  15. AwardedBelow threshold - open competitionSME · VCSE suitable

    Out of Hours Telephony Services

    Wales and West Housing Association Ltd · Housing · Wales (Cymru)

    Wales & West Housing Group have entered into a contract with a single supplier for the provision of OOH Telephone service to deal with responsive repairs works (including emergency repairs) to its housing stock.

    Awarded to Careium UK Limited

    • Telephone-answering services
    Awarded value
    £82k
    Bids
    Not published
    Contract ends
    Published
    #0519a6