Search UK public tenders and contract notices

Official notices, one row per procedure. Filters use published facts only: delivery region from the notice, buyer type from the official classification, route and agreement type as published, never a Tenderline score.

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Showing 1–25 · every procedure in the catalogue, any stage.

  1. AwardedBelow threshold - without competition

    Provision of Warden Call Monitoring Services

    East Suffolk Council · Local authority · East of England

    This is a contract details notice only , A below threshold direct award procedure was used for the provision of Warden call monitoring services

    Awarded to Careium UK Limited

    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #078e1e
  2. AwardedBelow threshold - without competition

    Tiger on Demand Call Centre Services

    Cambridgeshire and Peterborough Combined Authority · Local authority · East of England

    Contract with a supplier who will be responsible for managing a call centre for a one-year period starting 1st September 2026 in accordance with the requirements set out in the Services Agreement. The supplier will be directly responsible f…

    Awarded to WEMOVE SOLUTIONS LTD

    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #078d8f
  3. Awarded · Open procedureFramework5 lotsSME · VCSE suitable

    Fusion21 Responsive Repairs & Void Property Framework (2026-30)

    Fusion 21 Foundation · Nationwide (UK)

    Fusion21 has concluded a competitive tendering procedure to establish a 4-year framework for Responsive Repairs and Void Property. The framework will cover the provision of Responsive Repairs and Void Property Works and associated services …

    Awarded to A A MOLYNEUX BUILDERS LIMITED, ALL SERVICE 4 U LIMITED, ARPG ECO LTD +69 more · 5 awards

    • Construction work for multi-dwelling buildings and individual houses
    • Building construction work
    • Building materials
    • +8
    Value
    £350mceiling, not a contract size
    Term
    4 years
    Submit via
    Jaggaerlogin required
    Published
    #061021
  4. Closes · 20 days leftOpen procedureLight-touchSME · VCSE suitable

    For the provision of Out-of-Hour Emergency Service for households who are at risk of homelessness outside of standard operating times. Out of Hours emergency housing options telephone service

    Oldham Council · Local authority · North West England

    To meet legal requirements to provide an out-of-hour emergency service for households who are at risk of homelessness outside of standard operating times. Out of Hours emergency housing options telephone service. The successful contractor w…

    • Telephone-answering services
    • Accommodation and office services
    Value
    £130k
    Term
    3 yearsup to 5 years with extensions
    Submit via
    ProContract (Due North)login required
    Published
    #077b0d
  5. Closes · 13 days leftOpen procedureSME · VCSE suitable

    Conversion Practices Victim Support Service

    Cabinet Office · Central government · Nationwide (UK)

    This contract is for the development, setup, and operation of a Conversion Practice Victim Support Service (CP VSS)-or the integration of comprehensive support into an existing helpline and website. The service provides confidential, sensit…

    • Counselling services
    • Helpdesk and support services
    • Miscellaneous services
    • +1
    Value
    £180k
    Term
    2 years
    Submit via
    Jaggaerlogin required
    Published
    #06c85f
  6. Closes · 16 days leftBelow threshold - open competition

    External Reporting Line

    London Fire Commissioner · delivery region not published

    The London Fire Brigade are seeking an external reporting line, operated by an independent third -party provider, to provide staff with an additional route for reporting concerns relating to misconduct i.e. discrimination, bullying and hara…

    • Telephone-answering services
    Value
    £0
    Term
    3 years
    Submit via
    In-tendlogin required
    Published
    #0788e3
  7. Award pending · decided Direct awardUtilities

    Customer Contact Centre

    Thameslink Southern Great Northern Limited (TSGN) · Greater London

    GTR is seeking to appoint a provider to deliver the contact help desk services. Provision of outsourced customer contact centre services. The service operates in a demand-led environment, with resource requirements varying in response to cu…

    Intended award to CONCENTRIX TSC UK LTD

    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #077dda
  8. Closes · 10 days leftCompetitive flexible procedureSME suitable

    Provision of out of hours customer call centre services.

    Connexus Homes Limited · West Midlands

    Connexus is undertaking this tender exercise to secure a high quality, reliable and customer focused out of hours emergency repairs call handling service for its customers. The service is required to ensure that customers can access timely …

    • Call centre
    • Customer services
    • Office-support services
    • +1
    Value
    £212k
    Term
    2 yearsup to 4 years with extensions
    Submit via
    Delta eSourcingpublic page
    Published
    #0785ef
  9. AwardedBelow threshold - award under framework

    Contingency Supervision Hub

    Financial Conduct Authority · Greater London

    The Supervision Hub is seeking a supplier to provide a contingency contact operation that can be scaled depending on the volume of contact received resulting from a mass call event or business continuity plan being invoked.

    Awarded to Foundever GB Limited

    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #078031
  10. Planned · expected · not yet publishedLight-touchSME · VCSE suitable

    Provision of Contact Centre Services to the Legal Aid Agency

    The Legal Aid Agency · Central government · Nationwide (UK), North East England, North West England, East Midlands, West Midlands, East of England

    The Legal Aid Agency (“LAA”) is inviting Tenders from Lot 1 (Citizen Experience) of Outsourced Services Framework (RM6295) for contracts to deliver the LAA Contact Centre Services which comprise the Defence Solicitor Call Centre (DSCC) and …

    • Legal services
    • Call centre
    • Customer services
    Value
    £24m
    Term
    4 years
    Submit via
    portal not identified
    Published
    #0524f0
  11. Award pending · decided Competitive flexible procedureSME suitable

    The provision of FCR Transformation technology

    The Police, Fire and Crime Commissioner for Northamptonshire · Police & fire · East Midlands

    The provision of Force Control Transformation technology for Northamptonshire Police. The procurement was intended to deliver a robust, scalable, and future-ready technology ecosystem that improves citizen experience and operational efficie…

    Intended award to 4NET TECHNOLOGIES LTD

    • Software implementation services
    • Call centre
    • Security, fire-fighting, police and defence equipment
    • +1
    Value
    £5.8m
    Term
    5 yearsup to 10 years with extensions
    Submit via
    portal not identified
    Published
    #067739
  12. AwardedBelow threshold - unknown

    Out of Hours Emergency Repairs Call Handling Service

    COMMUNITY GATEWAY ASSOCIATION LIMITED · North West England

    The scope of the Contract is the provision of an Out of Hours Emergency Call Handling Service (the Service) for CGA Residents.

    Awarded to Careium UK Limited

    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #077a3a
  13. Award pending · decided Open procedureFramework

    T26/27-030 Mediation Service within Private Rented Sector Northern Ireland

    Lisburn & Castlereagh City Council · Local authority · Northern Ireland

    Lisburn and Castlereagh City Council seek to appoint a contractor for the delivery of a Mediation Service within Private Rented Sector Northern Ireland . Your proposal MUST be submitted within the eTendersNI portal, via this CfT. NO OTHER M…

    Intended award to HOUSING RIGHTS

    • Counselling services
    • Call centre
    • Civic betterment and community facility support services
    • +4
    Value
    £250kceiling, not a contract size
    Term
    2 yearsup to 4 years with extensions
    Submit via
    eTendersNIlogin required
    Published
    #06d41a
  14. AwardedBelow threshold - unknown

    Out of Hours Telephone Answering Service

    Orwell Housing Association Limited · Housing · East of England

    Orwell Housing Assoc. Ltd have awarded a contract for: Out of Hours Telephone Answering Service to Norse Group Services Ltd. This is a service contract covering the organisations out of hours telephone answering service and is also required…

    Awarded to Norse Group Services Ltd

    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #0777df
  15. Awarded · Open procedureSME · VCSE suitable

    Erasmus+ Government Authorised Exchange Visa Sponsor

    Department for Education · Central government · Nationwide (UK)

    On 17 December, the UK and the European Commission reached an agreement in principle for the UK to associate to Erasmus+ in 2027. Erasmus+ is the European Union's flagship programme to support education, training, youth, and sport in Europe…

    Awarded to IRARA Services Limited

    • Administration services
    • Administrative educational services
    • Administrative services for business operations
    • +7
    Value
    £12m
    Term
    2.5 yearsup to 3.5 years with extensions
    Submit via
    Jaggaerlogin required
    Published
    #064e9a
  16. PlannedSME · VCSE suitable

    Telecare Monitoring and Out of Hours Telephony Provision Project

    Newcastle City Council · Local authority · North East England

    Newcastle City Council (NCC) currently provides the monitoring element of NCC's Telecare Service (Ostara), in addition to a range of telephony services, which operate in-house. We would like to explore the options of procuring an Alarm Rece…

    • Telephone-answering services
    • Health services
    • Social work and related services
    Value
    £0
    Term
    3 yearsup to 5 years with extensions
    Submit via
    portal not identified
    Published
    #06fa64
  17. Closed Open procedureSME suitable

    Procurement for an Out of Hours (OOH) Contact Centre Service (Brunelcare)

    Brunelcare · South West England

    Brunelcare invites tender responses for the provision of an Out of Hours (OOH) Contact Centre Service to deliver urgent housing, property, and welfare-related support during evenings, weekends, and public holidays. The service will support …

    • Telephone-answering services
    • Repair and maintenance services of building installations
    Value
    £282k
    Term
    3 yearsup to 5 years with extensions
    Submit via
    ProContract (Due North)login required
    Published
    #06f90a
  18. Awarded · Open procedureUtilitiesSME · VCSE suitable

    The Decision-Making Service Support For Disabled Persons Railcard

    Rail Delivery Group · Nationwide (UK)

    We are seeking to appoint a Service Partner to manage an independent Decision-Making Service (DMS) function within the service that will provide decisions on a Disabled Persons Railcard applicant’s eligibility to purchase a DPRC according t…

    Awarded to Nimbus Disability

    • Administration services
    • Administrative educational services
    • Call centre
    • +2
    Value
    £1.8m
    Term
    3 yearsup to 5 years with extensions
    Submit via
    Jaggaerlogin required
    Published
    #06b47c
  19. Awarded · Open procedureFramework2 lotsSME · VCSE suitable

    Outsourced Services

    Government Commercial Agency · Central government · Nationwide (UK)

    This framework is for the provision of a range of outsourced business services including contact centres, process administration, HR, Payroll, Procurement and Financial Administration.

    Awarded to Accenture UK Limited, Arvato Limited, CENTRIC HR LIMITED +24 more · 2 awards

    • Payroll management services
    • Accounting and auditing services
    • Business services: law, marketing, consulting, recruitment, printing and security
    • +8
    Value
    £5.0bnceiling, not a contract size
    Term
    4 years
    Submit via
    Jaggaerlogin required
    Published
    #04ed73
  20. Awarded · Award under framework

    Provision of Equality Advisory Support Service (EASS)

    Cabinet Office · Central government · Nationwide (UK)

    The Equality Advisory and Support Service (EASS) is a frontline service which comprises a helpline and support service for individuals in England, Scotland and Wales who feel they may have suffered discrimination or had their human rights i…

    Awarded to G4S, G4S Facilities Management (UK) Ltd

    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #06d4a0
  21. Closes · 8 days leftOpen procedureFramework12 lotsSME · VCSE suitable

    YPO - 001284 Community & Healthcare Technology Equipment & Associated Services

    Yorkshire Purchasing Organisation · Nationwide (UK)

    YPO are looking for Suppliers to be appointed onto a Framework Agreement following a Competitive Tendering Procedure for the supply of Community & Healthcare Technology Equipment & Associated Services to the public sector. This Framework is…

    • Medical equipments, pharmaceuticals and personal care products
    • Health and social work services
    • Repair and maintenance services
    • +1
    Value
    £600mceiling, not a contract size
    Term
    4 years
    Submit via
    YPO eSourcinglogin required
    Published
    #050612
  22. Planned

    Out of Hours Call Handling Service - Soft Market Engagement (SME)

    Metropolitan Housing Trust · Housing · Nationwide (UK)

    Metropolitan Housing Trust Ltd (MHT) is conducting a Soft Market Engagement (SME) exercise to obtain supplier feedback on the future provision of an Out of Hours Call Handling Service. This engagement will help inform the service specificat…

    • Call centre
    Value
    £0
    Term
    2 days
    Submit via
    portal not identified
    Published
    #06ee12
  23. Awarded · Direct awardUtilities

    TISL Eckoh 2 year renewal - TrainTracker / Stations Connect

    Rail Delivery Group · delivery region not published

    Following consideration of alternative procurement approaches, a direct award is considered the most appropriate and proportionate option. The TrainTracker and Stations Connect services are established operational services that support regu…

    Awarded to ECKOH UK LTD

    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #06ed80
  24. Planned · tender expected SME suitable

    Telecare Alarm Receiving Centre and Customer Management System

    Portsmouth City Council · Local authority · South East England

    Portsmouth City Council's (PCC) Safe at Home (Telecare) Service would like to investigate the market for a combined package of Alarm Receiving Centre (ARC) and customer management System for Telecare alarm monitoring. Portsmouth City Counci…

    • Alarm systems
    • Patient-monitoring system
    • Software package and information systems
    • +1
    Value
    £300k
    Term
    2 yearsup to 5 years with extensions
    Submit via
    portal not identified
    Published
    #06ebd9
  25. Awarded · Award under framework

    Single Service Centre

    Secretary of State for Health and Social Care acting as part of the Crown through UK Health Security Agency · Central government · delivery region not published

    The UK Health Security Agency is seeking to establish a strategic contact centre capability to manage business as usual services or helplines and to respond to any public health emergency event, health incidents, or cross government surge a…

    Awarded to Capita Business Services Ltd, Foundever GB Limited · 2 awards

    • Call centre
    Value
    £295m
    Term
    3 yearsup to 5 years with extensions
    Submit via
    portal not identified
    Published
    #051a65