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Official notices, one row per procedure. Filters use published facts only: delivery region from the notice, buyer type from the official classification, route and agreement type as published, never a Tenderline score.

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Showing 76–90 · every procedure in the catalogue, any stage.

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103 procedures

  1. Closed Restricted procedureDynamic purchasing system

    Dynamic Purchasing System (DPS) for the Provision of Property Repairs, Maintenance and Inspection Services

    Arun District Council · Local authority · South East England

    THIS NOTICE IS ON BEHALF OF ARUN DISTRICT COUNCIL and is for the provision of establishing a Dynamic Purchasing System (DPS) for Asset Management requirements predominantly for housing works, repairs and maintenance to domestic housing stoc…

    • Repair and maintenance services
    • Construction work for multi-dwelling buildings and individual houses
    • Construction-related services
    • +5
    Value
    £53mceiling, not a contract size
    Term
    7 years
    Submit via
    In-tendlogin required
    Published
    #03c33f
  2. Planned · expected · not yet published

    Pan London Out of Hours Telephony soft market testing

    London Borough of Ealing · Local authority · Nationwide (UK)

    This soft market testing exercise concerns the renewal of the innovative joint contract for the provision for out of hours telephony service. The provision of a high quality out of hours call handling shared service is imperative for the cu…

    • Telecommunication services except telephone and data transmission services
    • Dedicated-business telephone network services
    • IP telephone services
    • +7
    Value
    £7.0m
    Term
    Not published
    Submit via
    portal not identified
    Published
    #03ae66
  3. Closed Restricted procedure

    Emergency out of hours service

    London Borough of Bexley · Local authority · Greater London

    The service is provided to enable residents and others to contact the Council by phone and email to report urgent issues which cannot wait until the next working day for resolution. Examples of urgent issues include flooding, homelessness, …

    • Telephone-answering services
    Value
    £180k
    Term
    6 years
    Submit via
    ProContract (Due North)login required
    Published
    #038de2
  4. AwardedOpen procedure2 lots

    Out of Hours Emergency Telephony Service

    Aberdeenshire Council · Local authority · Scotland

    Aberdeenshire Council has a statutory requirement to deliver an out of hours emergency telephony service for Adult & Children’s Service Provision, Homelessness, Housing Repairs, as well as for the reporting of dangerous buildings. Currently…

    Awarded to SPS Doorguard Limited · 2 awards

    • Telephone-answering services
    • Telephone operator services
    Value
    £395k
    Term
    3 years
    Submit via
    Public Contracts Scotlandlogin required
    Published
    #035b26
  5. AwardedRestricted procedureFramework

    Contact Centre as a Service (CCaaS)

    Accent Group Ltd · Nationwide (UK)

    Accent Housing Ltd (Accent) used the Crown Commercial Services (CCS) RM3808 Network services 2 Lot 13 Framework to source the services of a recognised, accredited Supplier for the design, supply, integration, installation, configuration and…

    Awarded to Wavenet

    • Telephone-answering services
    • Call centre
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #037344
  6. Planned · expected · not yet published3 lots

    TeleCare Call Monitoring and Out-of-Hours Emergency Answering Service

    London Borough of Hillingdon · Local authority · Greater London

    The London Borough of Hillingdon intends to tender the services for it's TeleCare Call Monitoring and Out-of-Hours Emergency Answering Services in early September 2022. The contract duration for the services will be for a three year contrac…

    • Telephone-answering services
    • Social services
    • Social work and related services
    • +1
    Value
    £2.0m
    Term
    Not published
    Submit via
    portal not identified
    Published
    #035711
  7. AwardedOpen procedure

    Longhurst Out of Hours Call Centre

    Longhurst Group · East Midlands

    Longhurst Group is seeking solutions from suitably qualified and experienced Service Providers to enter into a long-term arrangement for the delivery of their Out of Hours call handling services. Longhurst Group intends to enter into contra…

    Awarded to Appello Careline Limited

    • Call centre
    • Telephone-answering services
    Value
    £650k
    Term
    5 years
    Submit via
    EU-Supply (CTM)public page
    Published
    #0316c6
  8. Closed Open procedure

    Home Oxygen Service for the South-West Region

    NHS Devon Integrated Care Board · NHS & health · South West England

    NHS Devon Integrated Care Board would like to invite suitably qualified and experienced providers to tender for the provision of a Home Oxygen Service ("the Services") for the South West Region. NHS Devon is seeking to establish a joint con…

    • Oxygen-therapy services
    • Health and social work services
    • Medical equipments, pharmaceuticals and personal care products
    • +2
    Value
    £100m
    Term
    10 years
    Submit via
    In-tendlogin required
    Published
    #0355a0
  9. Awarded

    NI Direct Strategic Partner

    Department of Finance · Northern Ireland

    Awarded to BT

    • Teleworking services
    • Business and management consultancy and related services
    • Business organisation services
    • +48
    Value
    Not published
    Term
    10 years
    Submit via
    portal not identified
    Published
    #032c13
  10. Closed Restricted procedureDynamic purchasing system3 lots

    Telephony Services Dynamic Purchasing System

    Scottish Government · Scotland

    The Authority is further extending its Telephony Services Dynamic Purchasing System (DPS) for an additional 5 months until 31 August 2022. This short extension is to cover in-flight procurements whilst the replacement DPS is being establish…

    • Telecommunications services
    • Call centre
    • Cards containing integrated circuits
    • +73
    Value
    £10mceiling, not a contract size
    Term
    4 years
    Submit via
    Public Contracts Scotlandlogin required
    Published
    #03278f
  11. Closed Competitive procedure with negotiation

    London Borough of Lambeth Repairs Call Centre Solution Contract

    London Borough of Lambeth · Local authority · Greater London

    The London Borough of Lambeth is seeking to procure a strategic partner to deliver a 'Specialist Repairs Call Centre Service', including providing urgent and an out of hours service for specialist repairs, emergencies and homelessness housi…

    • Call centre
    • Construction work
    • Construction work for subsidised residential accommodation
    • +10
    Value
    £7.0m
    Term
    3 years
    Submit via
    EU-Supply (CTM)public page
    Published
    #03202f
  12. AwardedRestricted procedure

    The provision of an Integrated Urgent Care Service to NHS Devon Clinical Commissioning Group

    NHS Devon Clinical Commissioning Group · NHS & health · South West England

    NHS Devon CCG (the Commissioner) has awarded the provision of an Integrated Urgent Care Service (IUCS) for Devon. The contract is for the provision of: • 111 call handling services (NHS 111) • Clinical Assessment of 111 calls through the Cl…

    Awarded to PRACTICE PLUS GROUP URGENT CARE LIMITED

    • Health services
    • Guidance services
    • Telecommunications services
    • +1
    Value
    £167m
    Term
    5 years
    Submit via
    In-tendlogin required
    Published
    #02cd32
  13. AwardedCompetitive procedure with negotiation

    DoF - Digital NI - Contact Centre Services for Government

    Department of Finance · Northern Ireland

    DoF is seeking to procure the services of a Supplier to deliver the following services as a minimum; a) Provision of a fully managed Contact Centre solution that can service the current needs and outcomes for Citizens. The Supplier is requi…

    Awarded to Serco Limited

    • Call centre
    • Administration services
    • Building and facilities management services
    • +23
    Value
    £100m
    Term
    7 years
    Submit via
    eTendersNIlogin required
    Published
    #02927b
  14. Planned · expected · not yet publishedFramework

    Out of Hours Call Handling and Social Media Monitoring Services

    Out of Hours Call Handling and Social Media Monitoring Services · Nationwide (UK)

    This Prior Indicative Notice is to advertise Hyde Housing Association's intention to invite tenders for the provision of an out of hours telephone call handling and social media monitoring service via a framework to be created by Hyde resul…

    • Telephone-answering services
    Value
    £10mceiling, not a contract size
    Term
    4 years
    Submit via
    portal not identified
    Published
    #030662
  15. Planned · expected · not yet published

    Out of Hours Emergency Call Service

    Royal Borough of Kensington and Chelsea · Local authority · Greater London

    The Royal Borough of Kensington and Chelsea (RBKC) is seeking to recommission the provision of the Council’s out of hours call handling and data collection service. The Council is ideally seeking to engage with organisations with relevant s…

    • Call centre
    • Customer services
    • Office-support services
    • +2
    Value
    £657k
    Term
    Not published
    Submit via
    portal not identified
    Published
    #02fc31