Official UK procurement notice
Emergency out of hours service
Authority: London Borough of Bexley (Local council)
What is being bought
Published requirement descriptionThe service is provided to enable residents and others to contact the Council by phone and email to report urgent issues which cannot wait until the next working day for resolution. Examples of urgent issues include flooding, homelessness, dangerous structures, absent children in local authority care, and requests for social worker support.
- Recurrence: Dependent on whether extension option is agreed either Late 2025 or 2027
CPV: Telephone-answering services
The lotProcurement structure
single lot · value publishedLot #1RenewalPublished value£180,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (2)
- Criterion 1: 30%
- Criterion 1: 70%
Published award criteria (2)
- Criterion 1: 30
- Criterion 1: 70
- Price carries 70 of 100 points: a 10% discount moves about 7 points. This one is won on the number: sharpen the price before polishing the prose.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Restricted procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Yes · Dependent on whether extension option is agreed either Late 2025 or 2027
- First published
- 15 Dec 2022, 16:05 GMT
- Last source update
- 15 Dec 2022, 16:05 GMT
- Authority reference
5653- FTS notice number
2022/S 000-035553- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-038de2Find a Tender
Publisher note: To view this notice, please click here: <a href="https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=744593892" target="_blank">https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=744593892</a> GO Reference: GO-20221215-PRO-21746165
How it was run
Official notice- Submission deadline
- 19 Jan 2023
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
Timeline
1 May 2022 → 19 Jan 2023 · 3 dates- Contract starts1 May 2022, 00:00 BST
- Notice published15 Dec 2022, 16:05 GMT
- Submission deadline19 Jan 2023
Contracting authority & participating public bodies
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.