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Official OCDS

Search UK public tenders and contract notices

Official notices, one row per procedure. Filters use published facts only: delivery region from the notice, buyer type from the official classification, route and agreement type as published, never a Tenderline score.

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Contracts

Showing 76–90 · signed contracts with published terms.

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CPV 79512000…Clear all

125 procedures

  1. AwardedCompetitive procedure with negotiation2 lots

    Rainbow Customer Contact and Core Banking - LOT 1 - Customer Contact Centre and Operations

    NS&I · Nationwide (UK)

    This procurement is for a strategic supplier of managed services to support, deliver and integrate contact centre services, including the provision of Assisted Digital capabilities, supporting customers through digital self-service and cust…

    Awarded to Sopra Steria Limited

    • Customer services
    • Banking and investment services
    • Call centre
    • +13
    Awarded value
    £276m
    Bids
    2
    Contract ends
    Not published
    Published
    #033285
  2. AwardedOpen procedure

    Contact Centre Services

    Transport for Wales · Wales (Cymru)

    The requirement is for the provision of Contact Centre Services to support TfW

    Awarded to Journeycall Ltd

    • Call centre
    Awarded value
    £1.5m
    Bids
    3
    Contract ends
    Not published
    Published
    #03a13d
  3. AwardedCompetitive dialogue

    Electronic Monitoring - MDSS

    Ministry of Justice · Central government · Nationwide (UK)

    The contract for Electronic Monitoring - Monitoring Device Systems Services (MDSS) has been awarded following a competitive dialogue procurement. The contract has been awarded to G4S Monitoring Technologies Ltd The value of the contract inc…

    Awarded to G4S Monitoring Technologies

    • Security services
    • Absconder-tracing services
    • Aerial mapping services
    • +51
    Awarded value
    £175m
    Bids
    4
    Contract ends
    Not published
    Published
    #035134
  4. AwardedAward procedure without prior publication of a call for competition

    eTendering Portal

    Royal Borough of Kensington and Chelsea · Local authority · Nationwide (UK)

    The Royal Borough of Kensington & Chelsea (RBKC) has awarded a service contract to one contractor for the provision of an out of hours call handling service. The Council has a statutory obligation to provide an out of hours contact centre s…

    Awarded to SPS Doorguard Limited

    • Call centre
    Awarded value
    £657k
    Bids
    Not published
    Contract ends
    Not published
    Published
    #040fd1
  5. AwardedOpen procedureFramework8 lots

    TfL 95743 Contact Centre Outsourced Services Framework

    Transport for London · Nationwide (UK), Greater London

    This is

    Awarded to Capita Business Services Ltd, Charles Novacroft, HGS UK +4 more · 12 awards

    • Call centre
    • Office-support services
    • Telephone-answering services
    Awarded value
    Not published
    Bids
    3–7per lot, 4 lots
    Contract ends
    Not published
    Published
    #034117
  6. Awarded

    Provision of Project Helpline Services

    Bazalgette Tunnel Limited t/a Tideway · Greater London

    Awarded to Foundever GB Limited

    • Call centre
    Awarded value
    £540k
    Bids
    Not published
    Contract ended
    Published
    #04041a
  7. AwardedOpen procedure

    ID 4779419 - DfC - Housing Supply - Landlord Helpline Service

    Department for Communities · Central government · Northern Ireland

    The contract is to provide a helpline service offering free, confidential, impartial advice and information to registered landlords and potential landlords on compliance issues and good practice relating to private renting in NI. The advice…

    Awarded to HOUSING RIGHTS SERVICE

    • Legal advisory and information services
    • Business services: law, marketing, consulting, recruitment, printing and security
    • Call centre
    • +5
    Awarded value
    £210k
    Bids
    1
    Contract ends
    Not published
    Published
    #03dd6a
  8. AwardedOpen procedure

    International Student Conversion including Admissions Support

    University of Ulster · Education · Northern Ireland

    International Student Conversion including Admissions Support

    Awarded to Uni-Quest Ltd

    • Higher education services
    • Business development consultancy services
    • Call centre
    • +1
    Awarded value
    £900k
    Bids
    2
    Contract ends
    Not published
    Published
    #03ce66
  9. AwardedAward procedure without prior publication of a call for competition

    DVSA Contact Centre Additional Capacity - Call Surges 2023

    Department for Transport · Central government · Nationwide (UK)

    Surges in call volumes during the Covid-19 pandemic resulted in the Driver and Vehicle Standards Agency (DVSA) requiring additional call centre resource at short notice. These surges were managed on DVSA’s behalf by Capita and details of th…

    Awarded to Foundever GB Limited

    • Call centre
    Awarded value
    £3.4m
    Bids
    3
    Contract ends
    Not published
    Published
    #03f010
  10. AwardedOpen procedure

    Out of Hours Call Handling

    Network Homes · Nationwide (UK)

    Network Homes requires a contract for an Out of Hours Call Handling Services for the use by residents .This contract will be awarded for 2 years with option to extend for further three years on annually renewable basis (Subject to performan…

    Awarded to Norse Commercial Services Limited

    • Call centre
    Awarded value
    £480k
    Bids
    5
    Contract ends
    Not published
    Published
    #03a404
  11. AwardedCompetitive dialogue

    Pension Administration Services: Teachers’ Pension Scheme (TPS)

    Department for Education · Central government · Nationwide (UK)

    The purpose of this Notice is to Notify of the outcome of the procurement for the provision of a new administration service to ensure the successful continuation of delivery of the Teachers’ Pension Scheme.

    Awarded to TATA CONSULTANCY SERVICES LIMITED

    • Pension fund administration services
    • Accounting, auditing and fiscal services
    • Administration services
    • +10
    Awarded value
    £234m
    Bids
    2
    Contract ends
    Not published
    Published
    #02d7af
  12. AwardedOpen procedure

    Speak Up Helpline

    Department of Health & Social Care · NHS & health · Greater London

    The Department of Health and Social Care looked to appoint a competent provider to deliver a signposting Speak up helpline and online tool for NHS and social care workers.<br/><br/>Contract term: 12 months with the option to extend for up t…

    Awarded to Social Enterprise Direct

    • Business services: law, marketing, consulting, recruitment, printing and security
    • Call centre
    • Miscellaneous business-related services
    Awarded value
    Not published
    Bids
    4
    Contract ends
    Not published
    Published
    #03a5f1
  13. AwardedOpen procedure3 lots

    Dorset ICB - Non-Emergency Patient Transport Services

    NHS Dorset Integrated Care Board · NHS & health · South West England

    Dorset Integrated Care Board (Dorset ICB) were seeking the provision of Non-Emergency Patient Transport Services for three categories which were procured as three separate Lots within a single process. This contract award notice relates to:…

    Awarded to Thames Ambulance Service Limited

    • Road transport services
    • Call centre
    • Patient-transport vehicles
    Awarded value
    Not published
    Bids
    3
    Contract ends
    Not published
    Published
    #0359f5
  14. AwardedRestricted

    STC1161 - AACS Software, Ongoing Support, Maintenance and Hardware

    The Corporate Officer of the House of Lords and The Corporate Officer of the House of Commons (Acting Jointly) · Greater London

    Provision of AACS software including the hardware platforms that support the software such as servers and terminals and ongoing maintenance of associated hardware. The contract includes for installation and commissioning of the new software…

    Awarded to TDS (Time Data Security) Limited

    • Repair and maintenance services of security equipment
    • Access control system
    • Call centre
    • +10
    Awarded value
    £8.0m
    Bids
    1
    Contract ends
    Not published
    Published
    #0328d1
  15. AwardedAward procedure without prior publication of a call for competition

    Extension to Enquiry Handling Service for the Go For It Programme

    Lisburn and Castlereagh City Council · Local authority · Northern Ireland

    An extension to the contract for the Provision of Enquiry Handling services for the Go For It programme via a single regional contract in order to achieve maximum economies of scale and ensuring consistency of delivery. The Contractor is re…

    Awarded to Teleperformance Ltd

    • Call centre
    • Business services: law, marketing, consulting, recruitment, printing and security
    • Postal and telecommunications services
    • +1
    Awarded value
    £223k
    Bids
    Not published
    Contract ends
    Not published
    Published
    #03c5f1