TenderlineUK
Procurement Intelligence
Official OCDS

Search UK public tenders and contract notices

Official notices, one row per procedure. Filters use published facts only: delivery region from the notice, buyer type from the official classification, route and agreement type as published, never a Tenderline score.

Syntax:"exact phrase"cleaning OR cateringsoftware -consultancy(cleaning OR catering) AND hospitalgovern*admin+defenceocds-…

More filters
How
What
WhoA buyer type and a specific contracting authority are alternatives: choosing one clears the other.
When & money
Reset

Retenders uses the same keywords and compatible filters. Notice-only filters and CPV detail beyond the division do not carry over.

All records

Showing 91–105 · every procedure in the catalogue, any stage.

SortRecently updatedHighest value
CPV 79512000…Clear all

247 procedures

  1. AwardedOpen procedureFramework3 lots

    Contact Centres and Business Services

    The Minister for the Cabinet Office acting through Crown Commercial Service · Central government · Nationwide (UK)

    Crown Commercial Service (CCS) intended to establish a framework agreement for the provision of outsourced contact centre services, shared services and operational business process services. The framework will be used by UK Central Governme…

    Awarded to Accenture UK Limited, Arvato Limited, Capita Business Services Ltd +17 more · 23 awards

    • Administration services
    • Accounting and auditing services
    • Accounting review services
    • +51
    Value
    £3.5bnceiling, not a contract size
    Term
    4 years
    Submit via
    Jaggaerlogin required
    Published
    #02a266
  2. AwardedOpen procedure

    Provision of Integrated Urgent Care (IUC) in Cambridgeshire and Peterborough

    NHS Cambridgeshire and Peterborough Integrated Care Board · NHS & health · East of England

    The ICB is committed to the provision of a high-quality IUC by offering the following services:<br/>• NHS 111 call handling,<br/>• 24/7 Clinical Assessment Service (CAS),<br/>• Out of Hours Primary Care Access.<br/>• These may be delivered …

    Awarded to INTEGRATED CARE 24 LTD · 2 awards

    • Health services
    • Call centre
    • Guidance services
    • +1
    Value
    £107m
    Term
    3 years
    Submit via
    Atamis legacy domain (health-family.force.com)login required
    Published
    #0448be
  3. AwardedNegotiated procedure with prior call for competitionFramework

    N/A

    SSE PLC · Nationwide (UK)

    provision of additional call handling Agent to support SSE call centre operations and provide ad hoc agents to cover severe weather events

    Awarded to Ant Marketing Limited

    • Call centre
    Value
    Not published
    Term
    Not published
    Submit via
    Jaggaerlogin required
    Published
    #0471de
  4. Closed Open procedure

    Out of Hours Call Handling & Telecare Alarm Monitoring Services

    Freebridge Community Housing Limited · East of England

    At Freebridge we are reviewing the current Out of Hours Call Handling and Telecare Alarm Monitoring Services contract. We currently have 17 Sheltered Scheme sites with approx. 650 residents using our Telecare Alarm service, approx. 750 alar…

    • Call centre
    Value
    £350k
    Term
    3 years
    Submit via
    Delta eSourcingpublic page
    Published
    #04e898
  5. AwardedOpen procedure

    Out Of Hours Service Provider

    Golding Homes · South East England

    Out Of Hours Call cover

    Awarded to SPS Doorguard Limited

    • Call centre
    Value
    Not published
    Term
    5 years
    Submit via
    mytenderslogin required
    Published
    #049304
  6. AwardedOpen procedure

    Provision of Out of Hours Telephone Service

    Aster Group Limited · Nationwide (UK)

    This is a requirement for the provision of an out of hours telephone service for Aster Group Ltd. The function of the Aster Contact Centre and service hubs is to handle customer information regarding property repairs and distribute the work…

    Awarded to Somerset Lifeline T/A Deane Helpline

    • Call centre
    • Customer services
    • Emergency telephones
    • +2
    Value
    £792k
    Term
    9 years
    Submit via
    In-tendlogin required
    Published
    #04a474
  7. AwardedRestricted procedureFramework8 lots

    Framework Agreement for Patient & Healthcare Communications & Related IT Services

    NHS Commercial Solutions · NHS & health · Nationwide (UK)

    The aim of this procurement was to appoint a number of suppliers who specialise in patient and healthcare communications and related IT services to a framework agreement for the NHS and, potentially, other public sector organisations. The a…

    Awarded to BTS Holdings plc, Barrier Networks, Exponential-E Limited +12 more · 8 awards

    • IT services: consulting, software development, Internet and support
    • Agricultural, farming, fishing, forestry and related products
    • Call centre
    • +21
    Value
    Not published
    Term
    4.5 years
    Submit via
    portal not identified
    Published
    #02ada0
  8. AwardedCompetitive dialogue

    User Services for Emergency Services Network (ESN)

    Secretary of State for the Home Department · Central government · Nationwide (UK)

    This Award Notice relates to the award of a contract the provision of User Services (US) , a managed service to be provided to the 3 Emergency Services (Police, Fire and Rescue and Ambulance) ("3ES") and other future users. 

    Awarded to IBM United Kingdom Limited

    • Telecommunications services
    • Air-to-ground telecommunications services
    • Ancillary works for telecommunications
    • +39
    Value
    £895m
    Term
    9.5 years
    Submit via
    Jaggaerlogin required
    Published
    #037300
  9. AwardedRestricted procedure2 lots

    Brighter Places - Gas and Electric Servicing, Breakdown and Compliance Contracts

    BRIGHTER PLACES · South West England

    Brighter Places sought expressions of interest from suitably skilled and experienced Suppliers to deliver Gas and Electric servicing and remedial works across its stock in Bristol and the surrounding areas, consisting of approximately 3,600…

    Awarded to Sure Maintenance Ltd

    • Repair and maintenance services of central heating
    • Asbestos removal services
    • Asbestos-removal work
    • +44
    Value
    £11m
    Term
    15 years
    Submit via
    EU-Supply (CTM)public page
    Published
    #04724a
  10. AwardedAward procedure without prior publication of a call for competitionFramework6 lots

    AMCV 331 - Telecare Managed Services

    Shropshire Council · Local authority · Nationwide (UK), West Midlands, South East England

    This is an award notice for AMCV 331 - Telecare Managed Services under the Technologies for Independent Living (TIL) Telecare/Telehealth - FW0126 framework, Lot 6. Services the Supplier is to deliver: • Manage the full contract, including l…

    Awarded to Appello Careline Limited, Appello Smart Living Solutions, Astraline (TEC) Ltd +6 more · 8 awards

    • Health and social work services
    • Administrative healthcare services
    • Alarm systems
    • +99
    Value
    £80mceiling, not a contract size
    Term
    3 years
    Submit via
    mytenderslogin required
    Published
    #03b735
  11. AwardedAward procedure without prior publication of a call for competition

    Provision of Out of hours support for the computing and distribution Helpdesk

    OPEN UNIVERSITY(THE) · Education · North East England, South East England

    The Open University's Student Computing and Distribution Helpdesk (SCDHD) are appointing an 3rd party to provide out of hours (OOH) support.

    Awarded to Norman Managed Services · 2 awards

    • Telephone-answering services
    • Call centre
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #03a5da
  12. AwardedOpen procedure

    Historic England Customer Service Provision

    Historic England · Nationwide (UK)

    Historic England requires a Customer Service supplier to act as first point of contact for Historic England for general enquiries and as a filter for other enquiries, working to an agreed service standard. This is required Monday to Friday …

    Awarded to Adecco UK Limited (t/a The Adecco Group)

    • Wide area network services
    • Call centre
    • Customer services
    • +1
    Value
    £460k
    Term
    3.5 years
    Submit via
    In-tendlogin required
    Published
    #048add
  13. AwardedCompetitive procedure with negotiation

    NHS 24 Contact Centre Customer Relationship Management System

    NHS 24 · NHS & health · Scotland

    The NHS 24 Digital Transformation Programme requires replacement of several of the information technology solutions used to deliver services to patients in Scotland. This award is to appoint a service integrator and software solutions to pr…

    Awarded to Coforge UK limited

    • IT services: consulting, software development, Internet and support
    • Application service providers
    • Automation system
    • +13
    Value
    £28m
    Term
    5 years
    Submit via
    Public Contracts Scotlandlogin required
    Published
    #03fb63
  14. AwardedOpen procedure

    Employer Panel - Research

    Construction Industry Training Board · Nationwide (UK)

    1.1.IFF Research will provide authoritative sector intelligence on current and future skills needs. 1.2.Activity is broadly split into six distinct areas: 1.2.1. Labour Market Intelligence – Keeping data on the size, shape and composition o…

    Awarded to IFF Research Ltd, Wider Plan Limited · 3 awards

    • Research services
    • Call centre
    • Data collection and collation services
    • +6
    Value
    £491k
    Term
    4 years
    Submit via
    Atamis (Health Family)login required
    Published
    #029efe
  15. AwardedAward procedure without prior publication of a call for competition

    The provision of an Integrated Urgent Care Service to NHS Devon Integrated Care Board

    NHS Devon Integrated Care Board · NHS & health · South West England

    NHS Devon ICB (the Commissioner) is has awarded the provision of an Integrated Urgent Care Service (IUCS) for Devon. The contract is for the provision of: • 111 call handling services (NHS 111) • Clinical Assessment of 111 calls through the…

    Awarded to PRACTICE PLUS GROUP URGENT CARE LIMITED

    • Guidance services
    • Call centre
    • Health services
    • +1
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #04afb8